McAlister's Deli

2002 S Glenburnie Rd Suite 140, New Bern
(252) 633-3154

Recent Reviews

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Greg Middleton

Great atmosphere and food 👌

Atmosphere: 5

Food: 5

Service: 5

Shelby Gordon

Usually pretty slow service but decently good food... Most of the time. Ordered a King club and lifted the top of the bun to find a piece of plastic from the bread or spring mix?? Also, I ordered it online and came in and waited 10 minutes beyond the pick up time (which was sitting behind the counter the entire time but I was unaware, so I wasted 10 minutes for nothing). It's not a massive deal, but just disappointing because this location is usually pretty good.

Atmosphere: 3

Food: 4

Service: 2

Afton Harris

I got the choose 2 salad and sandwich combo. The staff was friendly and the food was great! I highly recommend the strawberry lemonade 🍋

Atmosphere: 5

Food: 5

Service: 5

Austin David

The lemonades taste bad like chemicals and it’s like $15 for something I can make with lunchmeat would recommend going to schlotzsky’s it’s cheaper and you get way more food

Atmosphere: 1

Food: 1

Service: 1

Kayla Cole

The general manager “Rebecca” was super condescending and over talking as I tried to substitute an order for a sick child. The app does not allow for substitutions (condiments to be put on the side) so I called the store 2 minutes after putting in my order to be told “the order is already complete” and hung up on. 2 minutes. I then called back and Rebecca stated she didn’t know she hung up on me, she meant to hang up on the door dash driver instead and laughed. After simply requesting to put cheese & bacon on the side for a $25 spud, Rebecca REPEATEDLY and rudely suggested I become a rewards members because they “only do this type of special treatments for rewards members, not regular customers”. For a $25 spud for a sick child, it doesn’t seem too much to ask to put the bacon & cheese on the side?? VERY poor customer service. Rebecca shows poor management and condescending behavior.

Atmosphere: 1

Food: 1

Service: 1

Kim Black

Service sucks but the food is great.

Atmosphere: 5

Food: 5

Service: 2

Glen

Food was average , nothing special honestly. Did take a while to get our food and not crowded at all . Actually only two other people in the whole restaurant. This place is more expensive than alot of other places that serve better food. Soft Drink prices are outrageous...that's where they get ya. I'd pass on this place next time .

Atmosphere: 3

Food: 2

Service: 2

Leara Chasteen

Very good food. We waited a little longer than expected and we were the only ones in the place at the time. But once the food arrived it was with it.

I choose the French Dip and pecan salad. The salad was light and fresh with berries and crunchy pecans. And sandwich was hot and had so much juice to dip it in. Would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Brad Briggs

Imagine showing up to a chain when it should be opening to watch all the employees show up afterwards and say we’ll open in a few we’re not ready now. First time seeing a chain work off approximate hours of operation and not established ones. Almost an hour drive to just turn around and leave.

Atmosphere: 1

Service: 1

Lexie Morgan

The food was good but why did I have to wait half an hour when the place is empty. On top of that they got my order wrong the first time, had to wait another 30 for that

Food: 4

Service: 1

Mandy Jo

Had mold on both of our fruit cups

Food: 1

William Benton

They have a different spin on your deli sandwich menu which is really good. Very quiet area of town.

Atmosphere: 5

Food: 4

Service: 4

Jodi Moore

My husband and I went in today. While waiting in line some lady just literally jumps right in front of us and the girl said nothing to her. I didn’t say anything because I’m not a confrontational person. It’s whatever. Then when it’s finally our turn to order, the girl taking the order is walking all around the back stocking straws, making tea, etc (it’s almost 3pm this should’ve been done already). So she’s asking me what I’d like while she’s doing all that which made its awkward because I didn’t want to have to yell my order to her and she wasn’t putting it in as I told it. She then walks away, goes to the back to grab tea while I’m in the middle of telling my order, comes back then ask my husband “will you be ordering today too”? He said yes I’m with her. She replies huh? I said yes he’s with me. She replies right but what is he ordering? I replied you haven’t asked him yet. She said “I’m asking him now”. She never finished my order. It was all confusing and with her running around made it overwhelming. Then some chick comes out the back huffing and puffing loudly making a smart remark. So I just said nevermind and we walked out. It shouldn’t be this hard to take a sandwich order. Rude, unorganized, unprofessional, and lacking in personality. Won’t be back for a while.

Service: 1

Derek

Not good. King Club was mediocre at best and expensive. The soup tasted like it was watered down. Something needs to change with this place (fire manager maybe) because the employees seem so unmotivated to do anything other than the bar minimum.

Food: 2

Steven Vizard

Went there to eat with my child and waited 45 minutes, no food, people came in after me got their food before me. Go up there and my food is in the window and my child’s food had not even been prepared. Asked for my money back and the girl with an attitude talking a little it would be 5 to 7 days. Then the manager who was sitting in the office, could care less


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