They closed for hood vent cleaning and had no signage anywhere stating it and still were excepting DoorDash orders and mobile orders. If you know something like this is coming up you need to plan accordingly on the apps you use, or at least put a sign on the door.
Service: 1
rachel white
if i have to pay for my damn sauces, they should AT LEAST be in the bag. also the girl at the window didn't even utter a single word to me when handing me my food...
Atmosphere: 1
Food: 1
Service: 1
Randy P Smith
Use the app and save few bucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac, Cheeseburger, Mcdouble, Filet-O-Fish, Mcchicken, World Famous Fries, Egg Mcmuffin, Sausage Mcmuffin, Dr Pepper, Double Cheeseburger, Quarter Pounder Hamburger, Apple Pie
Rachel Lindsey
McDonald's food isn't always hot and when you ask them to give you fresh fries it's rare that you get what you ask for
Atmosphere: 3
Food: 3
Service: 3
Chris Carraway
Worst iced coffee I have ever had
Tyler V
They are always closed, it’s 11:30pm on a Saturday. Update your hours and stop claiming to be open. Wasting everyone’s gas out here that work night shift.
Atmosphere: 1
Food: 1
Service: 1
Sar Say
Horrible customer service
rachel roccuzzo
The drive-through window girl was so extremely rude and did not speak up and rolled her eyes and was speaking to other coworkers like they were arguing. And mumbling then kept getting the order wrong because they didn’t ask questions and was angry about it. When pulled up to the window to receive the food they had the order wrong and, the other girl replied “I don’t do the orders. I just bagged the food.”
Atmosphere: 1
Food: 2
Service: 1
Jahquilia Williams
I arrived about 1025 and didn’t leave till about 1045pm I ordered a value meal and added and paid for a apple pie and As I got to the window (I didn’t get any names due to refusal) the two caucasian men tried to alert me and let me know they were out of apple pies and I could wait 15 minutes. I politely declined and asked if I was able to be served 2 chocolate chip cookies in the place of the missing apple pie. The guy turned to the man who claimed to be the manager dressed in a camouflage zip up jacket and black jeans who was packing my order and repeated what I asked and gotten no answer. I then asked the guy who was not packing my order and who was helping me to please make sure I have my honey mustard with ketchup please. He then turned around and repeated that as well and still got no reply from the man. I asked the man is everything alright due to him seeming frustrated with getting no response. He told me he apologized for the guy’s behavior. I then asked could I add a 3rd cookie and pay the difference for it being I had to ride 45 minutes home and worked 16 full hours today. He told me yes I could and told the guy to add another cookie totaling 3 at this point. He then proceeded to finally reply and when he did he told the guy to tell me “no” he said no he wasn’t just going to give away a cookie. I said excuse me trying to get his attention to than explain I was paying the difference for one. He ignored me I asked for the manager he then told me I was the manager and to speak it I wanted to I told him it was rude and unprofessional how he was handing the entire transaction. I tried to explain to him what I was trying to do and he began to become louder and irate and verbally continued to assault me. I was disgusted to say the least he even told me “People like me want something for nothing” i told him money wasn’t an issue and I’d like a full refund along with a copy of my receipt and the number to corporate I was shocked humiliated and disappointed that all of this came from Nothing but a cookies and apple pies and it turned into a nightmare. He was so rude verbal attacked and seemed like he wanted to physically assault me. Both of the other employees told the guy to relax and stop and to give me the food and the cookies and he refused multiple times and wanted to flaunt his authority of being manager I feel like this goes against every guideline possible as far as customer service and the integrity of fast food. I am very unhappy and am seeking legal counsel for the matter. I also have contacted corporate and thought I leave this here as well. Very disappointing as I spend a lot of money at this particular location and never had an issue. The guy was African American about 5’6 maybe 150 pounds with black dreads with brown tips in his hair he refused to issue a refund refund to give his name and or the number to corporate. After I turned my car off and refused to leave without a refund he then decided to issue one. The guys who were there with him were two caucasian men one with a red macdonalds shirt on and the other I don’t remember but both tried to intervene and help both tried to stop the guy and even return my food with fresh cookies I declined and waited for my refund and left. They both provided my receipt and an apology and the number to corporate.
Atmosphere: 1
Food: 1
Service: 1
Tiara Patrick
The McChicken had plenty of mayonnaise and was really good!
Recommended dishes: French Fries, Big Mac, Cheeseburger, Filet-O-Fish, Sausage Mcmuffin, Double Cheeseburger, World Famous Fries, Quarter Pounder Hamburger, Sausage Mcmuffin with Egg
Elizabeth Lawrence
I rarely eat McDonald's but they always get my food wrong But this one didn't. It was fresh made right And everyone was really friendly
Atmosphere: 5
Food: 5
Service: 5
Eric West
They gave me apple pies for having to wait. Thank you! This location rocks
Atmosphere: 5
Food: 5
Service: 5
Shelly Reeves
Just let my order set on the counter never even told me it was ready.
Atmosphere: 1
Food: 1
Service: 1
Whitney Davenport
Second morning in a row that this store has completely messed up my order, an order that I apparently overpaid for, as well. Is it really that difficult?
They closed for hood vent cleaning and had no signage anywhere stating it and still were excepting DoorDash orders and mobile orders. If you know something like this is coming up you need to plan accordingly on the apps you use, or at least put a sign on the door.
Service: 1
if i have to pay for my damn sauces, they should AT LEAST be in the bag. also the girl at the window didn't even utter a single word to me when handing me my food...
Atmosphere: 1
Food: 1
Service: 1
Use the app and save few bucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac, Cheeseburger, Mcdouble, Filet-O-Fish, Mcchicken, World Famous Fries, Egg Mcmuffin, Sausage Mcmuffin, Dr Pepper, Double Cheeseburger, Quarter Pounder Hamburger, Apple Pie
McDonald's food isn't always hot and when you ask them to give you fresh fries it's rare that you get what you ask for
Atmosphere: 3
Food: 3
Service: 3
Worst iced coffee I have ever had
They are always closed, it’s 11:30pm on a Saturday. Update your hours and stop claiming to be open. Wasting everyone’s gas out here that work night shift.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service
The drive-through window girl was so extremely rude and did not speak up and rolled her eyes and was speaking to other coworkers like they were arguing. And mumbling then kept getting the order wrong because they didn’t ask questions and was angry about it. When pulled up to the window to receive the food they had the order wrong and, the other girl replied “I don’t do the orders. I just bagged the food.”
Atmosphere: 1
Food: 2
Service: 1
I arrived about 1025 and didn’t leave till about 1045pm I ordered a value meal and added and paid for a apple pie and As I got to the window (I didn’t get any names due to refusal) the two caucasian men tried to alert me and let me know they were out of apple pies and I could wait 15 minutes. I politely declined and asked if I was able to be served 2 chocolate chip cookies in the place of the missing apple pie. The guy turned to the man who claimed to be the manager dressed in a camouflage zip up jacket and black jeans who was packing my order and repeated what I asked and gotten no answer. I then asked the guy who was not packing my order and who was helping me to please make sure I have my honey mustard with ketchup please. He then turned around and repeated that as well and still got no reply from the man. I asked the man is everything alright due to him seeming frustrated with getting no response. He told me he apologized for the guy’s behavior. I then asked could I add a 3rd cookie and pay the difference for it being I had to ride 45 minutes home and worked 16 full hours today. He told me yes I could and told the guy to add another cookie totaling 3 at this point. He then proceeded to finally reply and when he did he told the guy to tell me “no” he said no he wasn’t just going to give away a cookie. I said excuse me trying to get his attention to than explain I was paying the difference for one. He ignored me I asked for the manager he then told me I was the manager and to speak it I wanted to I told him it was rude and unprofessional how he was handing the entire transaction. I tried to explain to him what I was trying to do and he began to become louder and irate and verbally continued to assault me. I was disgusted to say the least he even told me
“People like me want something for nothing” i told him money wasn’t an issue and I’d like a full refund along with a copy of my receipt and the number to corporate I was shocked humiliated and disappointed that all of this came from
Nothing but a cookies and apple pies and it turned into a nightmare. He was so rude verbal attacked and seemed like he wanted to physically assault me. Both of the other employees told the guy to relax and stop and to give me the food and the cookies and he refused multiple times and wanted to flaunt his authority of being manager I feel like this goes against every guideline possible as far as customer service and the integrity of fast food. I am very unhappy and am seeking legal counsel for the matter. I also have contacted corporate and thought I leave this here as well. Very disappointing as I spend a lot of money at this particular location and never had an issue. The guy was African American about 5’6 maybe 150 pounds with black dreads with brown tips in his hair he refused to issue a refund refund to give his name and or the number to corporate. After I turned my car off and refused to leave without a refund he then decided to issue one. The guys who were there with him were two caucasian men one with a red macdonalds shirt on and the other I don’t remember but both tried to intervene and help both tried to stop the guy and even return my food with fresh cookies I declined and waited for my refund and left. They both provided my receipt and an apology and the number to corporate.
Atmosphere: 1
Food: 1
Service: 1
The McChicken had plenty of mayonnaise and was really good!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good food and fast service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac, Cheeseburger, Filet-O-Fish, Sausage Mcmuffin, Double Cheeseburger, World Famous Fries, Quarter Pounder Hamburger, Sausage Mcmuffin with Egg
I rarely eat McDonald's but they always get my food wrong
But this one didn't. It was fresh made right And everyone was really friendly
Atmosphere: 5
Food: 5
Service: 5
They gave me apple pies for having to wait. Thank you! This location rocks
Atmosphere: 5
Food: 5
Service: 5
Just let my order set on the counter never even told me it was ready.
Atmosphere: 1
Food: 1
Service: 1
Second morning in a row that this store has completely messed up my order, an order that I apparently overpaid for, as well.
Is it really that difficult?
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