The food was ok but you tell us to pull into a spot & sit for like 50 minutes, you take ages to get food out to customers.
Atmosphere: 1
Food: 3
Service: 1
Jaden Whitley
They answer the phone but did not say anything
Atmosphere: 1
Food: 5
Service: 1
Stephen Balch iii
Ive had better service at the DMV than this dump. 0/5 stars.
Atmosphere: 1
Food: 1
Service: 1
Stinky Buttface
They will always ask you to pull forward and wait in the parking lot after ordering your food and taking your money. This is so their drive through numbers look better to corporate.
Atmosphere: 1
Food: 1
Service: 1
Michael Spellman
Night manager light skin do with the curly hair going to make everybody start going there after work has the worst attitude in the world he didn't want to be there he should quit let somebody else who need a job be there to help people make you not want to ever go there again
Megan Rose
This Mcdonalds will mess up your order. It will either be wrong, cold, hard as a rock, missing items, you name it. I stopped going after I tried to get my dad some food and his cheeseburger was as hard as a rock! Cherry on top, they didn't give me a receipt. 0/10.
Food: 1
Service: 4
Angela F
Gave our entire $50 mobile breakfast order to someone else. Then told us sorry- breakfast can’t be remade…… I guess at least we were refunded but someone got off with a nice free order. Tell me that wasn’t planned?!? Feeding employee families!??
Carrie Adams
Fast friendly an clen
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns
Elizabeth Marie Willis
Love McDonald's for a fast meal. Easy to get in line, order, pay and pick up.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger King Chicken Nuggets, Strawberry & Crème Pie, Quarter Pounder Hamburger, Mcchicken, Sausage Burrito, Sausage Mcmuffin, French Fries, Pancake, Big Mac, Oatmeal Raisin Cookie, Hash Browns, Cheeseburger, Double Cheeseburger, Mcdouble, Dr Pepper, World Famous Fries, Sausage
Alanna Davenport
As much as McDonalds pays the employees, you would think they would take more pride in their work. How hard is it to make an iced caramel coffee?! Apparently too hard for some of their employees because they messed it up Twice in the last week. I guess that's my fault for trying to give them a second chance this month.
As much as McDonalds pays the employees, you would think they would take more pride in their work. How hard is it to make an iced caramel coffee?! Apparently too hard for some of their employees because they messed it up Twice in the last week. I guess that's my fault for trying to give them a second chance this month.
Atmosphere: 1
Food: 1
Service: 1
Phone Apps
Disappointed I find myself here reviewing a fast food joint but here I am. So, staff must get paid extra to post Google reviews after their shifts bc 3.4☆ is as accurate as the current political ads. This McDonald's is a little slice of unorganized hell right here in sweet New Bern. An absolute cluster ducking disaster of epic proportions. The inside is comparable to a sheep dog attempting to herd a slew of sheep high on meth and the outside drive thru is pointless bc you're forced to park and eventually find yourself inside observing said herding disaster because of a wrong or partial order, if you can stand sitting there for 15+ minutes. I decided I had taken my last trip here after a few months back, I ignored my instincts as it was late, empty, not a car in sight, and pull up to the drive thru. Sigh. Order, fine. Pay, fine. Get my drink and then I'm asked to pull up and park, still not a car in sight. I said okay and rolled my window up, sitting at the window. About a minute later, employee walks to window with my food, I roll down my window, take my food with a polite smile and say a thank you. All while she stares at me in what I would describe as confused disgust, presumably because I had decided not to go park. I pull away and still not a car in sight behind me, waiting, or parked for dine in. What in the bloody bells thought process went into this plan? Aside from the asinine process just being ridiculous, I feel it's unsafe for the mostly young staff to be expected to walk in and out of parking lot traffic when they do have customers, not to mention the dream scenario it creates for a predator as a young 16 year old approaches stranger after stranger parked off to the side, in the dark. This location is the prime candidate for a fast food rescue or just shut the whole place down immediately.
Margaret H
Hot and fresh, golden and crispy... This is the McDonald's to go to in New Bern!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Carol Whitley
Can't get orders correct to save their lives!!!
Food: 2
Service: 1
Vernon Swindell
EDIT: 2024 This McDonald's has improved from a 1 star to 3 stars. Seems like 50% of the time the fries are hot as well as most of the items on the menu. The chicken nuggets are still a hit or miss. About 40% of the time they are hard from sitting too long. Only 10% of the time are the 4 piece nuggets hot and fresh when ordered with the $5 meal. The Fish sandwich and the 1/4 pounders are the most consistent as far as being fresh. The staff seems to be replaced often because new faces show up regularly.
EDIT: 2023 1 star. I visited at 10:50 p.m. and was told that they were no longer taking orders even though there was cars in front of me getting food. I'm not sure whether they're doing this just to take a break at 11:00 or not. They will place cones in front of the drive-thru to prevent you from ordering. This McDonald's is really going downhill.
EDIT 2022: The night staff (10/2022) is working well at this time. The drive through gets you around quickly. I've had 4 cars in front of me before ordering and I am still able to get my food and get back to work before being late. At least when the drive through is full of cars, I tend to think I'll get hot food instead food that's been sitting under a heating lamp. I only have 30min to clock out & get clocked back in so a quick drive through is important.
EDIT 2022: 4 STARS. This place has improved at night. Not completely though. They seem to get you through the drive through at a decent pace. Further improvement I would highly recommend is the staff should cook the food as it's being ordered and not have it laying under a heating lamp for long periods. It's pretty common for the fries and the nuggets to be dried out. The staff at night (7/2022) seems to work good for the time being.
EDIT 2021: 1 STAR: Their breakfast pancakes have got to be an hour old. You literally cannot cut the bottom pancake with a fork because it's so hard. The French fries are old & hard 95% of the time and the Chicken Nuggets are old & cold 95% of the time. Jesus Christ can't ya'll just get some management in this place???
EDIT 2018: 1 STAR: I've quit going to this McDonald's early in the mornings because they're telling customers that their computer system is updating and can't serve anything. This usually happens at least once or maybe twice a week. I've now started going to the McDonald's across the street from the hospital and they have NEVER been closed. I think the manager should do some investigation to see if the employees are just being lazy and not wanting to serve people at night.
The food was ok but you tell us to pull into a spot & sit for like 50 minutes, you take ages to get food out to customers.
Atmosphere: 1
Food: 3
Service: 1
They answer the phone but did not say anything
Atmosphere: 1
Food: 5
Service: 1
Ive had better service at the DMV than this dump. 0/5 stars.
Atmosphere: 1
Food: 1
Service: 1
They will always ask you to pull forward and wait in the parking lot after ordering your food and taking your money. This is so their drive through numbers look better to corporate.
Atmosphere: 1
Food: 1
Service: 1
Night manager light skin do with the curly hair going to make everybody start going there after work has the worst attitude in the world he didn't want to be there he should quit let somebody else who need a job be there to help people make you not want to ever go there again
This Mcdonalds will mess up your order. It will either be wrong, cold, hard as a rock, missing items, you name it. I stopped going after I tried to get my dad some food and his cheeseburger was as hard as a rock! Cherry on top, they didn't give me a receipt. 0/10.
Food: 1
Service: 4
Gave our entire $50 mobile breakfast order to someone else. Then told us sorry- breakfast can’t be remade…… I guess at least we were refunded but someone got off with a nice free order. Tell me that wasn’t planned?!? Feeding employee families!??
Fast friendly an clen
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns
Love McDonald's for a fast meal. Easy to get in line, order, pay and pick up.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger King Chicken Nuggets, Strawberry & Crème Pie, Quarter Pounder Hamburger, Mcchicken, Sausage Burrito, Sausage Mcmuffin, French Fries, Pancake, Big Mac, Oatmeal Raisin Cookie, Hash Browns, Cheeseburger, Double Cheeseburger, Mcdouble, Dr Pepper, World Famous Fries, Sausage
As much as McDonalds pays the employees, you would think they would take more pride in their work. How hard is it to make an iced caramel coffee?! Apparently too hard for some of their employees because they messed it up Twice in the last week. I guess that's my fault for trying to give them a second chance this month.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
As much as McDonalds pays the employees, you would think they would take more pride in their work. How hard is it to make an iced caramel coffee?! Apparently too hard for some of their employees because they messed it up Twice in the last week. I guess that's my fault for trying to give them a second chance this month.
Atmosphere: 1
Food: 1
Service: 1
Disappointed I find myself here reviewing a fast food joint but here I am. So, staff must get paid extra to post Google reviews after their shifts bc 3.4☆ is as accurate as the current political ads. This McDonald's is a little slice of unorganized hell right here in sweet New Bern. An absolute cluster ducking disaster of epic proportions. The inside is comparable to a sheep dog attempting to herd a slew of sheep high on meth and the outside drive thru is pointless bc you're forced to park and eventually find yourself inside observing said herding disaster because of a wrong or partial order, if you can stand sitting there for 15+ minutes. I decided I had taken my last trip here after a few months back, I ignored my instincts as it was late, empty, not a car in sight, and pull up to the drive thru. Sigh. Order, fine. Pay, fine. Get my drink and then I'm asked to pull up and park, still not a car in sight. I said okay and rolled my window up, sitting at the window. About a minute later, employee walks to window with my food, I roll down my window, take my food with a polite smile and say a thank you. All while she stares at me in what I would describe as confused disgust, presumably because I had decided not to go park. I pull away and still not a car in sight behind me, waiting, or parked for dine in. What in the bloody bells thought process went into this plan? Aside from the asinine process just being ridiculous, I feel it's unsafe for the mostly young staff to be expected to walk in and out of parking lot traffic when they do have customers, not to mention the dream scenario it creates for a predator as a young 16 year old approaches stranger after stranger parked off to the side, in the dark. This location is the prime candidate for a fast food rescue or just shut the whole place down immediately.
Hot and fresh, golden and crispy... This is the McDonald's to go to in New Bern!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Can't get orders correct to save their lives!!!
Food: 2
Service: 1
EDIT: 2024 This McDonald's has improved from a 1 star to 3 stars. Seems like 50% of the time the fries are hot as well as most of the items on the menu. The chicken nuggets are still a hit or miss. About 40% of the time they are hard from sitting too long. Only 10% of the time are the 4 piece nuggets hot and fresh when ordered with the $5 meal. The Fish sandwich and the 1/4 pounders are the most consistent as far as being fresh. The staff seems to be replaced often because new faces show up regularly.
EDIT: 2023 1 star. I visited at 10:50 p.m. and was told that they were no longer taking orders even though there was cars in front of me getting food. I'm not sure whether they're doing this just to take a break at 11:00 or not. They will place cones in front of the drive-thru to prevent you from ordering. This McDonald's is really going downhill.
EDIT 2022: The night staff (10/2022) is working well at this time. The drive through gets you around quickly. I've had 4 cars in front of me before ordering and I am still able to get my food and get back to work before being late. At least when the drive through is full of cars, I tend to think I'll get hot food instead food that's been sitting under a heating lamp. I only have 30min to clock out & get clocked back in so a quick drive through is important.
EDIT 2022: 4 STARS. This place has improved at night. Not completely though. They seem to get you through the drive through at a decent pace. Further improvement I would highly recommend is the staff should cook the food as it's being ordered and not have it laying under a heating lamp for long periods. It's pretty common for the fries and the nuggets to be dried out. The staff at night (7/2022) seems to work good for the time being.
EDIT 2021: 1 STAR: Their breakfast pancakes have got to be an hour old. You literally cannot cut the bottom pancake with a fork because it's so hard. The French fries are old & hard 95% of the time and the Chicken Nuggets are old & cold 95% of the time. Jesus Christ can't ya'll just get some management in this place???
EDIT 2018: 1 STAR: I've quit going to this McDonald's early in the mornings because they're telling customers that their computer system is updating and can't serve anything. This usually happens at least once or maybe twice a week. I've now started going to the McDonald's across the street from the hospital and they have NEVER been closed. I think the manager should do some investigation to see if the employees are just being lazy and not wanting to serve people at night.
Food: 4
Service: 5
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