McDonald's
1703 Red Robin Ln, New Bern
(252) 638-5599
Recent Reviews
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MAGGOTS IN THE ICE CREAM MACHINE. Dont order ice cream from this place, THEY DO NOT CLEAN THEIR MACHINES!!! The management do not care abt their customers nor the corporate.
Treated me like I spent 100 bucks. Got a number off the app for 6.00 bucks . McLovin it!😘
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order and it took 25-30 min when it really shouldn’t have, the associates decided to instead of making my order, laugh and joke around and talk about me while I waited in my car and my wife was inside and when I finally got my order there were items not made properly and made poorly
Atmosphere: 1
Food: 3
Service: 1
so I went thru the drive thru and left my card by accident. When I called and tried to get my card back no body knew anything about it. Crazy. I locked it and cancelled it. The point is I know they didn't give me the card back and she walked away from the window so I couldn't see, thought the card machine was right by the window why didn't it get handed straight back to ? Luckily I noticed before any transactions took place . Def need better employees, they probably stealing out the register they pull some mess like this. And the food was old. Negative five stars.
The staff is slow. They took over twenty minutes to change a creamer package. Then instead of serving me. A off the clock worker came in and they made her order first. This place is beyond horrible. Nobody was at the front counter to place orders. Wasn't very busy for the workers to not be doing anything. I'll be going to market street to make a formal complaint.
Atmosphere: 1
Food: 1
Service: 1
This place is a joke. From the manager to the staff. I ordered two 4 PCs nuggets and ordered a separate 10 PCs. Not the first sauce on the bag. When I asked about it the cashier came back with one sauce and told me that they charge for extra sauce. How the hell do you charge for something you already purchased. Then the cashier had family there and he started running his mouth at me. DO YOU JOB!!!!
Atmosphere: 1
Food: 4
Service: 1
It's McDonald's..its clean..the staff was friendly..the food was fresh and bathroom was spotless
Atmosphere: 4
Food: 4
Service: 5
How can you order 3 hash browns and have to sit in a parking spot to wait for them. 3 hash browns? Are you serious? And on top of that we had to wait 10 minutes
Atmosphere: 1
Food: 1
Service: 1
Im so tired of this McDonalds, the service is always bad during lunch and dinner time. Breakfast is the only time that its ever ok. The managers here dont do anything and everyone is just lazy. Avoid this McDonalds if you can. I wish this review would actually do anything but unfortunately nothing will happen, I do hope this will help one person avoid this McDonalds.
Atmosphere: 1
Food: 2
Service: 1
Depending on who's working sometimes great sometimes slow and get order wrong
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Canceled my order then didn't even answer there phone and didn't even give me a refund I say the McDonald's on neuse is way better than this store period
Atmosphere: 1
Food: 1
Service: 1
We placed a mobile order, waited 30 minutes after entering the parking spot we were in, the lady came up to our car window and didn’t say a thing just handed us our food. The fries were cold, they gave us 3 chicken nuggets instead of 4.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble, French Fries, Dr Pepper
It's a McDonald's. As fast food restaurants go, they are very good at what they do. And, they try to offer a meal at a reasonable price especially if you use their app and track the special offers.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
The employees of this Mcdonald's are amazing. So friendly, so professional. Especially the gentleman at the drive through with the gray ponytail. He literally made my day.
Atmosphere: 5
Food: 5
Service: 5
One of the places I’ve been to, the food is excellent, and the service is great. I had a wonderful experience. Thank you for the hospitality and for making my visit enjoyable. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
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