Pizza Hut
1505 S Glenburnie Rd, New Bern
(252) 638-3100
Recent Reviews
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That was one of the worst pizzas I have ever had. It was like eating cardboard. The veggies on it were way over cooked. And the crust was very hard I had a hard time chewing it.
I called in the order. It had already been 50 minutes time I arrived. Pulled up to the drive-thru to get my order had to sit 10 minutes. Got to the window sit another 10 minutes for the lady at the window to tell me my order wasn't ready and rude and nasty about it. I moved to the parking spot took another 20 minutes to come out and still didn't have all my order 😞.
Atmosphere: 1
Food: 3
Service: 1
Staff was very rude and unprofessional
Atmosphere: 2
Food: 5
Service: 1
Does anyone remember a woman that worked there a very long long time ago she worked there but left in 2003 her name was Darlene Johnson well guess what it's me.I miss y'all,so very much.
Atmosphere: 5
Food: 5
Service: 4
For the third time, instead of light sauce as ordered, the sauce was tripled. I have 507 rewards points, but the website refuses to add redeemed items to the order.
Atmosphere: 1
Food: 1
Service: 1
Incredibly poor service, awful food (just sitting in "heat boxes"), sauce is disgusting. Avoid. Even if you like what they refer to as "pizza", there's another one on Hwy 17.
Atmosphere: 1
Food: 1
Service: 1
Great customer service.
Alex was a excellent the service was outstanding ??
Atmosphere: 5
Food: 5
Service: 5
If you order from app for pickup, it gives you a food ready time and starts a count down, it’s not sync with the restaurant. In best case scenario add 10 mins to apps ready time, cause if you pull to drive up window and another customer pulls behind you, you will be asked to pull back around to window. All, with not giving you a timeline other than your order is still in the oven. Domino’s app is synced with store, at least when there app says your order is ready. It is ready. With today’s technology, Pizza Hut could do better.. Its not like their pizza is off hook, all these chains with the conveyor ovens are, all about the same in taste and quality.
Parking: Strip mall, plenty of parking in lot but not at front door, also has a drive thru
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Marinara
Very friendly staff. Food was hot and delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time I go to this Pizza Hut they get my order wrong Ill give MLK Pizza Hut a try if that fails I guess I’m done with Pizza
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ultimate Chocolate Chip Cookie
They got my order wrong. I don't eat meat on my pizza, they added pepperoni.
Their pizza is always cooked to perfection. They have their own delivery drivers and unlike uber eats and door dash who may be delivering other orders ahead of your own, our pizza is always piping hot! The toppings are always the right amount and their prices are comparable to others. We used to get our pizza from Papa John’s but decided to give The Hut a try and we LOVE it! ?????
Food: 1
The Lady they have working in the window is very rude and has declined my order one time, just because she was having a bad day. Needs better staff I just ordered at 4:40 and my delivery time is 6:02
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Lovers Pizza
Parking: The parking lot is in a strip mall so there are always plenty to spaces to choose from.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza, Cheese Sticks
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