The counter had a bad attitude when i addressed her about my order. She didn't seem to want to help me get my order right and made it uncomfortable for me to ask.
Al Osterlitz
It’s Starbucks been in one been in another nothing special.
Atmosphere: 3
Food: 3
Service: 3
KENDLE DUNCAN
The employee that took our order was very professional and friendly. We ordered two Verona coffees with cream. The coffee was hot and served in nice ceramic mugs. We received the coffee but no cream. My husband went to the counter and waited for someone to assist him. All employees ignored him. I went up to the counter and had two different employees look straight at me with no assistance. I ask if someone could get us cream as we did nit receive any. The counter where you get cream, napkins and etc was not stocked. This is why I had to go ask an employee for cream. Better customer service and attention to detail when supplies are out. Coffee was hot and was tasty.
Atmosphere: 2
Food: 3
Service: 1
Heather Newton
If I could leave a negative one star, I would no one acknowledge my presence for eight minutes as I was waiting on a mobile order and there’s eight employees in their total to sit at a table and sit behind the counter at least when the entire time to order that I needed was sitting right in front of me Bad bad, bad service
Service: 1
stephanie
Whoever made my grande mocha cookie crumble with a shot of espresso this morning…amazing!!! Perfectly done!! Great start to my day! Thank you so much❤️
Atmosphere: 5
Food: 5
Service: 5
Pinky O'Hara
The people who work here are very kind, cheerful. I always enjoy Starbucks products so that goes without saying: 'Tis a great coffee adventure!
Atmosphere: 5
Food: 5
Service: 5
Luther Sumerlin
I'm the only person in the store and it's taken me over 10 minutes to get my drink.
They take the time out of their day to listen to their customers and give a great care when making their proudct
Atmosphere: 5
Food: 5
Service: 5
Katie Holden
The staff at this location are rockstars! They are always friendly and attentive. Today, there was a mix-up with my order and it was resolved promptly in a professional way. 10/10 customer service!
Atmosphere: 5
Food: 5
Service: 5
Kory Snex
I ordered a strawberry acai lemonade and I didn't get ice or my strawberry's and I've ordered this over 17 times and it came with the strawberries and the ice, I'm disappointed in this drink
Atmosphere: 5
Food: 2
Service: 5
Kaylee Henries
Very rude experience in the drive through! The girl taking our order tonight was new which obviously we didnt mind. But after learning our favorite drink that we’ve ordered consistently for years is being discontinued we decided to order our usual and then two tall new drinks to try we ordered a venti double chocolate chip , a venti vanilla bean and a tall Carmel frapp and a tall white chocolate mocha frapp. The girl confirms our order before we pull up and when we get to the window we get 3 drinks but not the tall white chocolate. I asked her for it and she said “oh I didn’t get that one” so ok fine I asked for it at the window and she confirmed again that I wanted the white chocolate mocha. I paid and she disappeared. A man brought me a tall vanilla bean. I told him that wasn’t what I ordered. At this point I’m frustrated and there’s a super long line behind us. I told him I didn’t want the drink anymore because it was just to much and he snaps and says “well the girl is new” very rude like as if somehow this was my fault?? He goes away and another girl comes to the window and she tried fixing my issue but I told her I just wanted my refund. And to forget the drink. New or not this isn’t a way to treat customers. I understand training and learning to do things take some time but the way you react over your mistakes can cause customers never to come back to the location.
Service: 1
Ellen Holmes Steeves-LeBlanc
Was there for a business meeting. It was later in the day but it was extremely dirty. The door to enter was filthy. The floors were unkept. Additionally, not one person in their greeted anyone entering. I also am not a supporter or fan of businesses that use chemicals in their products instead of all natural and things that are healthy that would promote longevity in their customers. I don't think I will go back to this one
The counter had a bad attitude when i addressed her about my order. She didn't seem to want to help me get my order right and made it uncomfortable for me to ask.
It’s Starbucks been in one been in another nothing special.
Atmosphere: 3
Food: 3
Service: 3
The employee that took our order was very professional and friendly. We ordered two Verona coffees with cream. The coffee was hot and served in nice ceramic mugs. We received the coffee but no cream. My husband went to the counter and waited for someone to assist him. All employees ignored him. I went up to the counter and had two different employees look straight at me with no assistance. I ask if someone could get us cream as we did nit receive any.
The counter where you get cream, napkins and etc was not stocked. This is why I had to go ask an employee for cream. Better customer service and attention to detail when supplies are out. Coffee was hot and was tasty.
Atmosphere: 2
Food: 3
Service: 1
If I could leave a negative one star, I would no one acknowledge my presence for eight minutes as I was waiting on a mobile order and there’s eight employees in their total to sit at a table and sit behind the counter at least when the entire time to order that I needed was sitting right in front of me Bad bad, bad service
Service: 1
Whoever made my grande mocha cookie crumble with a shot of espresso this morning…amazing!!! Perfectly done!! Great start to my day! Thank you so much❤️
Atmosphere: 5
Food: 5
Service: 5
The people who work here are very kind, cheerful. I always enjoy Starbucks products so that goes without saying: 'Tis a great coffee adventure!
Atmosphere: 5
Food: 5
Service: 5
I'm the only person in the store and it's taken me over 10 minutes to get my drink.
Atmosphere: 5
Service: 2
Love this Starbucks
Atmosphere: 5
Food: 5
Service: 5
Consistently serving great coffee and sides
Atmosphere: 4
Food: 4
Service: 4
I always love this location when I come to town
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They take the time out of their day to listen to their customers and give a great care when making their proudct
Atmosphere: 5
Food: 5
Service: 5
The staff at this location are rockstars! They are always friendly and attentive. Today, there was a mix-up with my order and it was resolved promptly in a professional way. 10/10 customer service!
Atmosphere: 5
Food: 5
Service: 5
I ordered a strawberry acai lemonade and I didn't get ice or my strawberry's and I've ordered this over 17 times and it came with the strawberries and the ice, I'm disappointed in this drink
Atmosphere: 5
Food: 2
Service: 5
Very rude experience in the drive through! The girl taking our order tonight was new which obviously we didnt mind. But after learning our favorite drink that we’ve ordered consistently for years is being discontinued we decided to order our usual and then two tall new drinks to try we ordered a venti double chocolate chip , a venti vanilla bean and a tall Carmel frapp and a tall white chocolate mocha frapp. The girl confirms our order before we pull up and when we get to the window we get 3 drinks but not the tall white chocolate. I asked her for it and she said “oh I didn’t get that one” so ok fine I asked for it at the window and she confirmed again that I wanted the white chocolate mocha. I paid and she disappeared. A man brought me a tall vanilla bean. I told him that wasn’t what I ordered. At this point I’m frustrated and there’s a super long line behind us. I told him I didn’t want the drink anymore because it was just to much and he snaps and says “well the girl is new” very rude like as if somehow this was my fault?? He goes away and another girl comes to the window and she tried fixing my issue but I told her I just wanted my refund. And to forget the drink. New or not this isn’t a way to treat customers. I understand training and learning to do things take some time but the way you react over your mistakes can cause customers never to come back to the location.
Service: 1
Was there for a business meeting. It was later in the day but it was extremely dirty. The door to enter was filthy. The floors were unkept. Additionally, not one person in their greeted anyone entering. I also am not a supporter or fan of businesses that use chemicals in their products instead of all natural and things that are healthy that would promote longevity in their customers. I don't think I will go back to this one
Atmosphere: 1
Food: 1
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