Taco Bell
1815 Neuse Blvd, New Bern
(252) 633-2355
Recent Reviews
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I went in and order the food. No one was upfront to take payment. I waited 30 minutes before walking out.
Atmosphere: 2
Service: 1
Absolutely pathetic. I called the same night that they screwed up my order. I went home and didn’t even get to eat dinner. They should train everyone to make everything the same. My crunch wrap supreme should not have onions in it. Google it if you don’t know how to make a freaking Crunchwrap. Paid extra for steak too. Then I got a call back three days later that because I didn’t have a receipt which, by the way, I wasn’t given a receipt, or the crunch wrap I couldn’t be refunded just had it remade. Stupidest place ever.
Atmosphere: 1
Food: 1
Service: 1
Great experience! Friendly staff and a very cozy vibe
Atmosphere: 5
Food: 5
Service: 5
Well LMFAO I wish I could post photos but the staff was rude and the drink came half filled ❤️
If you’re never going to stay open til the time advertised, change your hours.
Atmosphere: 1
Food: 1
Service: 1
love them here
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru. Had a hard time getting the girl to understand what I wanted. Problem with the intercom/speaker. Repeated order 3 or 4 times. Had ordered a large cup of ice. Didn't get it and had to go inside to get it. Ordered meximelts, which apparently they don't have anymore. Got soft shell rollups instead. Tasteless. Only ate a bite and threw the rest away. Adios Taco Bell.
Food: 1
Service: 2
Recommended dishes: Cinnamon Twists
Ive never had to pull out of a drive thru after placing my order because of the time it was taking and still have 3 cars ahead of me.
Service: 1
This was a horrible experience. It took over 45 minuted for my order to come to the counter. They had to remake the meal because they gave my family of 4 entire meal to a random customer and had to remake the entire order again. I saw the Door Dash driver there for pick also waiting over 40 minutes for his meal. I left before he got the delivery pick up. I could hear the staff yelling and cussing each other out like it was a back of house at a bar in plain sight. 0/10, will not be back.
Atmosphere: 3
Food: 1
Service: 1
They can never get our order right, this time our order was missing 3 items! This is not the first time and we always order ahead so it's not like it's because they're rushing, just a major lack of competent staff.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Worst Taco Bell i have ever been to
Atmosphere: 1
Food: 1
Service: 2
Supreme tacos had no sour cream asked for extra cheese had a little pinch of cheese. No tomato. Shells were stale.
Food: 1
Service: 3
Never going to this location again. I dont expect cheerful service. But when you seem to flat out hate the people your serving, find another gig. And they trashed my Cantina Taco. Literally soggy and inedible because these people hate their customers and decided to take it out on making food. Quit if you dont like your job!
Atmosphere: 2
Food: 1
Service: 1
This is the most lack of customer service taco bell I have ever seen. I waited in line while no one was at the register for about 15 minutes with no one no acknowledgment.
After talking to a team member, I ask to speak to the manager. She immediately was defensive about her team and told me I hadn't been waiting that long, they were short staff and I
needed to be patient. I could not believe it, not I'm sorry for your wait and non acknowledgement. Then I realized the problem was her and the reason for the lack of customer service. This person has no business in this position. The crazy thing the whole time I was talking to her she had this crazy smile on her face all while being unapologetic.
Atmosphere: 1
Service: 1
Food was good. Staff were busy and stressed but I dont hold it against them a bit. They gor my food out quickly and it was delicious!
Atmosphere: 3
Food: 5
Service: 4
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