Loved the strawberry cream pies, the burger value meal was good.
Food: 5
Service: 5
Stacy B
Okay, always Mcds in a bind
Atmosphere: 4
Food: 4
Service: 4
Marina Hernandez
I came in the store while heading back home after holidays . Let me just say i don’t expect much from McDonald’s . But this encounter with the employees was truly unacceptable. First I tried to use the self service to order but the McDonald app wasn’t working so I walked to the counter so my code could be applied manually with them . The first employee marqueese was who I tried explaining what was wrong and as I was speaking midway notice him walking away . No communication or anything just simply walked off . Left me talking to the air . I kept calm but that was RUDE. Second time he came back and I wait for him to at least ask “what do you need?” Or “how can I help” but I couldn’t even recieve bare minimum customer service . Pants sagging , no commitment to the customer care it was disrespectful and definitely degrading to be treated that way . When I explain the issue again he tells me “I don’t even know how that app works. I don’t know anything bout that” so now I’m upset and firmly say “ okay get me someone who does” he walks off and some other employee who I don’t have recollection of his name but had his pants sagging as well comes to me after a while and after I tell him the issue about the app not giving me a code for a discount , he replied with “nothing I can do about that” . My husband told me it’s fine to just order so I did .So we see that literally EVERY customer there was having issues with their orders and that’s when we decide nvm let’s cancel this order , we have a long way back home and don’t need the order to be wrong . Well the employee who I have no recollection of his name goes to tell my husband . He can’t do a refund only a manager and that he don’t know when the manager can do it . My husband said so you don’t have a manager that can do it right now and the guy proceeds to say NO . Maybe like 2 minutes later the manager named ERICA came out to proceed with the refund . She did try her best to help us and did refund us our order but those employees seriously need more training . If you can . Just avoid this place . It’s not worth it .
Service: 1
marc stone
I got served breakfast at my table. That was really great
Atmosphere: 5
Food: 5
Service: 5
Austin Falls
Prices have gotten out of control
John Stone
Ordered a fish sandwich 2 Big Mac meals and a chocolate shake. It took about 20 minutes for eat here service to get my meal and it was not hot the fries and fish sandwich were not hot and I was told that the delay was due to cooking the fish sandwich. Then the shake machine was broken and they asked if I wanted a different drink or refund and I asked for a refund 12/21/2025. Horrible service
Atmosphere: 3
Food: 1
Service: 1
Danielle Carr
Always have to wait for food but food is correct once I get it. Friendly staff
Food: 3
Service: 3
t williams
I am without words I can’t believe the level of common sense at this store , I can’t even eat my food because this is ok with them. I ordered on August 7 2025 11 am I asked for a Mac double meal with a Dr Pepper. McDouble with bacon no meal small fry medium coke there was a girl at the window and a boy beside her when I got to the window I had her repeat my order which was wrong out the gate she said if I add bacon $2 I said no problem I still take it ask for a receipt. Everything was still wrong and a 4 count nugget had entered the chat some way I never even talked about nuggets yes everything else was she was back there laughing and talking somehow things just got ordered even though I am frustrated I am like ok whatever my husband will eat it then pulled the sandwich out only to find no bacon I couldn’t believe it took my appetite instantly that there no level of comprehension in this place the girl at the second window acknowledged me with no attitude went and got bacon was very nice oh I forgot I asked for two medium drinks and she still gave me one and and small this is behind frustration I worked at Macdonalds when I was you we where not like this worked for Chick-fil-A ran it seven years I will never all the days of my life go here I literally hate it
Coca-Cola was very good. The lady behind the register, her name was Cat. She was very helpful and friendly.
And it's very busy!
Atmosphere: 5
Food: 5
Service: 5
donovan cooper
Gave my food to car in front of me then tried to give it to me. After they had it in their vehicle. Then tried to fool me by giving me the same food back. Then I ask for a refund.
Atmosphere: 1
Food: 1
Service: 1
mike Norwood
Good stuff
Hailey Jones
If I could give negative stars I would, everytime I go to this location I order a large fry to only get half the fry box full, why am I paying $4 for cardboard? Not to mention my food is always messed up and never made to the specific I requested. Do better!
Atmosphere: 1
Food: 1
Service: 1
Charles wilson WIlson
Food was fast and as listed on menus. Very tasty. Go mc Donalds.
Loved the strawberry cream pies, the burger value meal was good.
Food: 5
Service: 5
Okay, always Mcds in a bind
Atmosphere: 4
Food: 4
Service: 4
I came in the store while heading back home after holidays . Let me just say i don’t expect much from McDonald’s . But this encounter with the employees was truly unacceptable. First I tried to use the self service to order but the McDonald app wasn’t working so I walked to the counter so my code could be applied manually with them . The first employee marqueese was who I tried explaining what was wrong and as I was speaking midway notice him walking away . No communication or anything just simply walked off . Left me talking to the air . I kept calm but that was RUDE. Second time he came back and I wait for him to at least ask “what do you need?” Or “how can I help” but I couldn’t even recieve bare minimum customer service . Pants sagging , no commitment to the customer care it was disrespectful and definitely degrading to be treated that way . When I explain the issue again he tells me “I don’t even know how that app works. I don’t know anything bout that” so now I’m upset and firmly say “ okay get me someone who does” he walks off and some other employee who I don’t have recollection of his name but had his pants sagging as well comes to me after a while and after I tell him the issue about the app not giving me a code for a discount , he replied with “nothing I can do about that” . My husband told me it’s fine to just order so I did .So we see that literally EVERY customer there was having issues with their orders and that’s when we decide nvm let’s cancel this order , we have a long way back home and don’t need the order to be wrong . Well the employee who I have no recollection of his name goes to tell my husband . He can’t do a refund only a manager and that he don’t know when the manager can do it . My husband said so you don’t have a manager that can do it right now and the guy proceeds to say NO .
Maybe like 2 minutes later the manager named ERICA came out to proceed with the refund . She did try her best to help us and did refund us our order but those employees seriously need more training . If you can . Just avoid this place . It’s not worth it .
Service: 1
I got served breakfast at my table. That was really great
Atmosphere: 5
Food: 5
Service: 5
Prices have gotten out of control
Ordered a fish sandwich 2 Big Mac meals and a chocolate shake. It took about 20 minutes for eat here service to get my meal and it was not hot the fries and fish sandwich were not hot and I was told that the delay was due to cooking the fish sandwich. Then the shake machine was broken and they asked if I wanted a different drink or refund and I asked for a refund 12/21/2025. Horrible service
Atmosphere: 3
Food: 1
Service: 1
Always have to wait for food but food is correct once I get it. Friendly staff
Food: 3
Service: 3
I am without words I can’t believe the level of common sense at this store , I can’t even eat my food because this is ok with them. I ordered on August 7 2025 11 am I asked for a Mac double meal with a Dr Pepper. McDouble with bacon no meal small fry medium coke there was a girl at the window and a boy beside her when I got to the window I had her repeat my order which was wrong out the gate she said if I add bacon $2 I said no problem I still take it ask for a receipt. Everything was still wrong and a 4 count nugget had entered the chat some way I never even talked about nuggets yes everything else was she was back there laughing and talking somehow things just got ordered even though I am frustrated I am like ok whatever my husband will eat it then pulled the sandwich out only to find no bacon I couldn’t believe it took my appetite instantly that there no level of comprehension in this place the girl at the second window acknowledged me with no attitude went and got bacon was very nice oh I forgot I asked for two medium drinks and she still gave me one and and small this is behind frustration I worked at Macdonalds when I was you we where not like this worked for Chick-fil-A ran it seven years I will never all the days of my life go here I literally hate it
Atmosphere: 1
Food: 1
Service: 1
My food was hot with minimum delay
Atmosphere: 5
Food: 5
Service: 5
Great food and customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Coca-Cola was very good. The lady behind the register, her name was Cat. She was very helpful and friendly.
And it's very busy!
Atmosphere: 5
Food: 5
Service: 5
Gave my food to car in front of me then tried to give it to me. After they had it in their vehicle. Then tried to fool me by giving me the same food back. Then I ask for a refund.
Atmosphere: 1
Food: 1
Service: 1
Good stuff
If I could give negative stars I would, everytime I go to this location I order a large fry to only get half the fry box full, why am I paying $4 for cardboard? Not to mention my food is always messed up and never made to the specific I requested. Do better!
Atmosphere: 1
Food: 1
Service: 1
Food was fast and as listed on menus. Very tasty.
Go mc Donalds.
Great
Atmosphere: 5
Food: 5
Service: 5
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