Spent $49 on lunch. Everything we ordered was cold. Food costs to much for it to be delivered cold. Gross.
Food: 1
Service: 1
David Davis
I made an online order for breadsticks that were supposed to be ready at 11am. I sat in the drive through for 20 minutes and they had to give me a refund.
Atmosphere: 1
Food: 1
Service: 1
teresa rose
My husband picked our order up that I ordered on line. He got home we did not get the wings we ordered but however did get an extra pizza In place of it. Called and spoke to the manager very nice and apologized. Said she would credit my account. Food was good.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Pepperoni Pizza
Patricia C
Pizza crust was not cooked long enough and the crust also had a weird smell and taste. Their pizza is usually good. This was gross.Edit: Sent them the requested info via email. Pending their response. Will update review after response.Edit: They never responded to my email that I sent 5 weeks ago.
Tex Coghill III
No matter how you order your food, it is never ready on time. I usually have to wait 20 minutes or more than the time it says it should be ready. Last visit, after waiting 20 extra minutes, I was shorted a pizza. This was for a birthday party. So, not only was I late getting back with the food. I didn't have enough for everyone. The only positive thing to say is that at least the food was good. The person working the register was kind and seemed to be helping with multiple positions. You could hear one of the cooks in the back upset and had an attitude. I'm pretty sure I heard him using a few poor choices of words. I hope this review helps
It’s impossible to place an order over the phone. Can’t find personal pan on the menu online and when you call, your put on hold just for someone to come to the line 3 times to say “can you please hold. Tear the place down. Big cheese in Henderson is so much cheaper and better. Please go out of business and leave my Oxford.
Atmosphere: 1
Food: 1
Service: 1
Adam Freeman
Can’t seem to get a simple order right. Took forever to answer the phone then took even longer at pickup window. Pizza look ok but it’s wrong order. Price is not worth service.
Jennifer Cates
Every time I order at this location I say I will never again and do because the kids loves them but there service sucks been sitting at the window for over 25 minutes no one still hasn’t came to it I called them now they still haven’t came I just want my food so I can go like this is crazy
Anonymous Reviewer
Pizza Hut and Yum Brands are always a ripoff.
Mary Schmidt
Ordered a large pepperoni pizza online and picked up at the curbside window. It was ready when expected and hot. The guy was friendly who came to window.
This location has a new owner so the military discount no longer applies. That is why they got a four star. But the employees were great.
Henry Starring
My server was assume, and the pizza was delicious, wish Pizza Hut was like it use to be back in the 80's when I was a kid. Miss those days.
Fred Lunsford
Asked for ranch and some other things (Ranch crushed peppers etc) to come with my order and the manager Refused then called the police when I asked for a refund stated “That’s against our policy” once the police arrived he lied and told them I was begging for free food
Margaret Greenway
Great, friendly customer service! The pizza was hot & ready for pickup when I arrived. It was awesome! Love my Pizza Hut!
Tammie Bebelheimer
We are traveling and decided to stop here to eat. The staff was really friendly and the food was delicious ?
Spent $49 on lunch. Everything we ordered was cold. Food costs to much for it to be delivered cold. Gross.
Food: 1
Service: 1
I made an online order for breadsticks that were supposed to be ready at 11am. I sat in the drive through for 20 minutes and they had to give me a refund.
Atmosphere: 1
Food: 1
Service: 1
My husband picked our order up that I ordered on line. He got home we did not get the wings we ordered but however did get an extra pizza In place of it. Called and spoke to the manager very nice and apologized. Said she would credit my account. Food was good.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Pepperoni Pizza
Pizza crust was not cooked long enough and the crust also had a weird smell and taste. Their pizza is usually good. This was gross.Edit: Sent them the requested info via email. Pending their response. Will update review after response.Edit: They never responded to my email that I sent 5 weeks ago.
No matter how you order your food, it is never ready on time. I usually have to wait 20 minutes or more than the time it says it should be ready. Last visit, after waiting 20 extra minutes, I was shorted a pizza. This was for a birthday party. So, not only was I late getting back with the food. I didn't have enough for everyone. The only positive thing to say is that at least the food was good. The person working the register was kind and seemed to be helping with multiple positions. You could hear one of the cooks in the back upset and had an attitude. I'm pretty sure I heard him using a few poor choices of words. I hope this review helps
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cheese Sticks, Pepperoni Lovers Pizza, Traditional Wings, Pepperoni Pizza
It’s impossible to place an order over the phone. Can’t find personal pan on the menu online and when you call, your put on hold just for someone to come to the line 3 times to say “can you please hold. Tear the place down. Big cheese in Henderson is so much cheaper and better. Please go out of business and leave my Oxford.
Atmosphere: 1
Food: 1
Service: 1
Can’t seem to get a simple order right. Took forever to answer the phone then took even longer at pickup window. Pizza look ok but it’s wrong order. Price is not worth service.
Every time I order at this location I say I will never again and do because the kids loves them but there service sucks been sitting at the window for over 25 minutes no one still hasn’t came to it I called them now they still haven’t came I just want my food so I can go like this is crazy
Pizza Hut and Yum Brands are always a ripoff.
Ordered a large pepperoni pizza online and picked up at the curbside window. It was ready when expected and hot. The guy was friendly who came to window.
Restaurantji Recommends
This location has a new owner so the military discount no longer applies. That is why they got a four star. But the employees were great.
My server was assume, and the pizza was delicious, wish Pizza Hut was like it use to be back in the 80's when I was a kid. Miss those days.
Asked for ranch and some other things (Ranch crushed peppers etc) to come with my order and the manager Refused then called the police when I asked for a refund stated “That’s against our policy” once the police arrived he lied and told them I was begging for free food
Great, friendly customer service! The pizza was hot & ready for pickup when I arrived. It was awesome! Love my Pizza Hut!
We are traveling and decided to stop here to eat. The staff was really friendly and the food was delicious ?