They no longer give a free cup for water. They want $2.13 for a cup of water. Over $9 for a 6” turkey sub and water!
Atmosphere: 1
Food: 1
Service: 1
Ann Williams
Vegetarian options: Pieces of chicken in the lettuce. Asked her for different new lettuce and she put it with the same lettuce the had pieces of chicken in it. She was also very rude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 6 Pack Cookie Box
Sarah Cummings
BMT 6 inch only had pepperoni, cheese and lettuce.No salami or ham on sandwich.
Atmosphere: 1
Food: 1
Service: 1
Kim T.
Bad service and looks nasty in this store. Will not be back. They always hire rude girls with big attitudes. No thank you
Susan Carpenter
11:50 one person working, doesn’t know how to make a specialty sandwich. He said “I don’t know “ to every question I asked. This restaurant needs more help!
Ryan McCoy
I just walked out of this place because as I walked up, one of the two employees was smoking. They both went in and straight to putting gloves on and making food. I asked if I had given them enough time to wash up and that I was in no hurry ( I literally followed them in, guarantee no hand washing). The one who was smoking , and i cant make this up, put his phone call that he never got off of on video and set his phone up to watch him make sandwiches and started waving and flashing signs to the caller as I was trying to talk to him. 100% nonsense, would go anywhere else for food than to have this bro make me a sandwich. 6:45 pm 5/17.
Jack E.
These minimum wage sandwich employees. I made the dreadful mistake of dining at this establishment. It was approximately 8:30 when I received my sandwich, and approximately 8:32 when these mortals turned off the overhead lighting (keep in mind that the time listed is within the store hours). I didn't think much of it, so I sat down and attempted to enjoy my sandwich, which was subpar to say the least. At approximately 8:40, me and my colleagues were informed that we had to leave because they were "closing" twenty minutes before the actual closing time. So, naturally, I asked "can we just finish our sandwiches?" That is when I was challenged by this wench of a sandwich employee. She replied with "you have to leave now!" without giving me and my colleagues a valid answer to my query. So, naturally, me and my colleagues stayed. No more than 30 seconds go by when another customer separate from my party enters the establishment and was denied service. Then two more patrons attempted to order a sandwich and were also denied. That is when the dreadful gargoyle sandwich employee told us to "leave" in a much stricter tone. So, to avoid conflict, I relocated me and my party to the parking lot where we would discuss our utter disappointment in this establishment. My experience was very unprofessional, to say the least. I want at least a free cookie. Once I receive my cookie, I will give a brief thought into removing my review. Until then, my comment will remain unchanged. I will also be sending a very stern email to corporate.Thank god I didn't tip.
Diamond Jones
I went to this Subway around lunch 1:15, everything good, the food line was neat looking , even with the lunch rush sitting in the dining area. The two people were nice. A great experience . Will be back
Zachariah Linsacum
Constantly closing early. When they don't close early they have almost nothing available a hour to 2 hours before posted closing. If you come in at 8 a hour before closing they will act like you should leave.
Swan brabham
FOOD WAS FRESH AND MEAT WAS OF GOOD QUALITY AND QUANTITY AS WELL AS GREAT CUSTOMER SERVICE
I am writing this message to file a formal complaint with a staff member (Jeanette) at Store #23464-0. My wife and I are visiting family in NC. My wife and I usually order our subs with the Subway app. We are from Apopka Florida and never have experienced any problems ordering with the App at our local Subway. My wife ordered a Buffalo Chicken Melt for my son (who has autism). In our order, we customized a sub (without sauce). We arrived home and discovered the sub had buffalo sauce on it. My wife called the store and the person on duty (Jeanette) was extremely rude to my wife. She would not let my wife get a word in edge-wise. After hearing how rude Jeanette was to my wife, I told her to hang up the phone, so that I could hopefully resolve this matter in the store. My mother and I went to the store. We tried to explain the situation to Jeanette, but she was extremely rude and disrespectful. She was talking over my mother and me, while we were trying to see if there was anything we could do to resolve this matter. The simplest and quickest way to rectify the issue would have been to make the sub without the sauce. Once my mom and I realized that Janette was not going to help us, I asked for Subway’s corporate number. She snidely wrote the number down and handed it to me. I asked her what is your name? Instead of telling us her name, she tilted her head down, so that we could read it. Jeanette displayed a level of arrogance like I’ve never seen in an establishment of customer service. On our way out towards the car, I realized that I needed the store number to file a complaint. I went back into the store and respectfully asked Jeanette, what is your store number? She rudely in front of other patrons said, “It’s on the receipt.” I asked her once more and she gave me the same reply. I raised my voice a bit and stepped closer towards the counter and said, I asked you what the store number is. Only then did Jeanette give me the store number. On the way out my mother who at this point was as frustrated and dumbfounded as I told Janette, “you may want to lose the attitude because the complaint we’re about to file could cost you your job.” Jeanette sarcastically made a rude hand gesture shooing us out of the store. I have two sons, one of which has Autism. I decided to go to another Subway across town, to see if they would help us resolve the issue. We drove 30 minutes to another Subway (on Jonestown Rd), and to our delight, the two staff members on duty were very apologetic (even though their franchise store is not connected to the one we had left). I’m currently on vacation (something of which I rarely get). I’m taking the time to send you this detailed message because Never in my life have I encountered a lack of customer service, disrespect, and humiliation like I have at the Subway on Yadkinville Rd. I also would like to add that after further inspection on Google reviews, this does not seem to be an isolated incident. Many other customers at store #23464-0 have experienced poor customer service. I would like to close this formal complaint by saying that my family is regular customers at our local Subway in Apopka Fl, and I have never been placed in such a ludicrous situation over an $8 sub. I eagerly await a response from one of Subway’s customer service representatives.
brenthH6090RV
I am writing this message to file a formal complaint with a staff member (Jeanette) at Store #23464-0. My wife and I are visiting family in NC. My wife and I usually order our subs with the Subway app. We are from Apopka Florida and never have experienced any problems ordering with the App at our local Subway. My wife ordered a Buffalo Chicken Melt for my son (who has autism). In our order, we customized a sub (without sauce). We arrived home and discovered the sub had buffalo sauce on it. My wife called the store and the person on duty (Jeanette) was extremely rude to my wife. She would not let my wife get a word in edge-wise. After hearing how rude Jeanette was to my wife, I told her to hang up the phone, so that I could hopefully resolve this matter in the store. My mother and I went to the store. We tried to explain the situation to Jeanette, but she was extremely rude and disrespectful. She was talking over my mother and me, while we were trying to see if there was anything we could do to resolve this matter. The simplest and quickest way to rectify the issue would have been to make the sub without the sauce. Once my mom and I realized that Janette was not going to help us, I asked for Subway’s corporate number. She snidely wrote the number down and handed it to me. I asked her what is your name? Instead of telling us her name, she tilted her head down, so that we could read it. Jeanette displayed a level of arrogance like I’ve never seen in an establishment of customer service. On our way out towards the car, I realized that I needed the store number to file a complaint. I went back into the store and respectfully asked Jeanette, what is your store number? She rudely in front of other patrons said, “It’s on the receipt.” I asked her once more and she gave me the same reply. I raised my voice a bit and stepped closer towards the counter and said, I asked you what the store number is. Only then did Jeanette give me the store number. On the way out my mother who at this point was as frustrated and dumbfounded as I told Janette, “you may want to lose the attitude because the complaint we’re about to file could cost you your job.” Jeanette sarcastically made a rude hand gesture shooing us out of the store. I have two sons, one of which has Autism. I decided to go to another Subway across town, to see if they would help us resolve the issue. We drove 30 minutes to another Subway (on Jonestown Rd), and to our delight, the two staff members on duty were very apologetic (even though their franchise store is not connected to the one we had left). I’m currently on vacation (something of which I rarely get). I’m taking the time to send you this detailed message because Never in my life have I encountered a lack of customer service, disrespect, and humiliation like I have at the Subway on Yadkinville Rd. I also would like to add that after further inspection on Google reviews, this does not seem to be an isolated incident. Many other customers at store #23464-0 have experienced poor customer service. I would like to close this formal complaint by saying that my family is regular customers at our local Subway in Apopka Fl, and I have never been placed in such a ludicrous situation over an $8 sub. I eagerly await a response from one of Subway’s customer service representatives.
Sol “Sunshine” Hernandez
Although the door had a sign posted that due shortage of employees, to please be patient.But the two girls taking orders and making the food were fast and seem to work well together.
Sol Hernandez
Although the door had a sign posted that due shortage of employees, to please be patient.But the two girls taking orders and making the food were fast and seem to work well together.
They no longer give a free cup for water. They want $2.13 for a cup of water. Over $9 for a 6” turkey sub and water!
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Pieces of chicken in the lettuce. Asked her for different new lettuce and she put it with the same lettuce the had pieces of chicken in it. She was also very rude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 6 Pack Cookie Box
BMT 6 inch only had pepperoni, cheese and lettuce.No salami or ham on sandwich.
Atmosphere: 1
Food: 1
Service: 1
Bad service and looks nasty in this store. Will not be back. They always hire rude girls with big attitudes. No thank you
11:50 one person working, doesn’t know how to make a specialty sandwich. He said “I don’t know “ to every question I asked. This restaurant needs more help!
I just walked out of this place because as I walked up, one of the two employees was smoking. They both went in and straight to putting gloves on and making food. I asked if I had given them enough time to wash up and that I was in no hurry ( I literally followed them in, guarantee no hand washing). The one who was smoking , and i cant make this up, put his phone call that he never got off of on video and set his phone up to watch him make sandwiches and started waving and flashing signs to the caller as I was trying to talk to him. 100% nonsense, would go anywhere else for food than to have this bro make me a sandwich. 6:45 pm 5/17.
These minimum wage sandwich employees. I made the dreadful mistake of dining at this establishment. It was approximately 8:30 when I received my sandwich, and approximately 8:32 when these mortals turned off the overhead lighting (keep in mind that the time listed is within the store hours). I didn't think much of it, so I sat down and attempted to enjoy my sandwich, which was subpar to say the least. At approximately 8:40, me and my colleagues were informed that we had to leave because they were "closing" twenty minutes before the actual closing time. So, naturally, I asked "can we just finish our sandwiches?" That is when I was challenged by this wench of a sandwich employee. She replied with "you have to leave now!" without giving me and my colleagues a valid answer to my query. So, naturally, me and my colleagues stayed. No more than 30 seconds go by when another customer separate from my party enters the establishment and was denied service. Then two more patrons attempted to order a sandwich and were also denied. That is when the dreadful gargoyle sandwich employee told us to "leave" in a much stricter tone. So, to avoid conflict, I relocated me and my party to the parking lot where we would discuss our utter disappointment in this establishment. My experience was very unprofessional, to say the least. I want at least a free cookie. Once I receive my cookie, I will give a brief thought into removing my review. Until then, my comment will remain unchanged. I will also be sending a very stern email to corporate.Thank god I didn't tip.
I went to this Subway around lunch 1:15, everything good, the food line was neat looking , even with the lunch rush sitting in the dining area. The two people were nice. A great experience . Will be back
Constantly closing early. When they don't close early they have almost nothing available a hour to 2 hours before posted closing. If you come in at 8 a hour before closing they will act like you should leave.
FOOD WAS FRESH AND MEAT WAS OF GOOD QUALITY AND QUANTITY AS WELL AS GREAT CUSTOMER SERVICE
Restaurantji Recommends
Good food nice staff.
I am writing this message to file a formal complaint with a staff member (Jeanette) at Store #23464-0. My wife and I are visiting family in NC. My wife and I usually order our subs with the Subway app. We are from Apopka Florida and never have experienced any problems ordering with the App at our local Subway. My wife ordered a Buffalo Chicken Melt for my son (who has autism). In our order, we customized a sub (without sauce). We arrived home and discovered the sub had buffalo sauce on it. My wife called the store and the person on duty (Jeanette) was extremely rude to my wife. She would not let my wife get a word in edge-wise. After hearing how rude Jeanette was to my wife, I told her to hang up the phone, so that I could hopefully resolve this matter in the store. My mother and I went to the store. We tried to explain the situation to Jeanette, but she was extremely rude and disrespectful. She was talking over my mother and me, while we were trying to see if there was anything we could do to resolve this matter. The simplest and quickest way to rectify the issue would have been to make the sub without the sauce. Once my mom and I realized that Janette was not going to help us, I asked for Subway’s corporate number. She snidely wrote the number down and handed it to me. I asked her what is your name? Instead of telling us her name, she tilted her head down, so that we could read it. Jeanette displayed a level of arrogance like I’ve never seen in an establishment of customer service. On our way out towards the car, I realized that I needed the store number to file a complaint. I went back into the store and respectfully asked Jeanette, what is your store number? She rudely in front of other patrons said, “It’s on the receipt.” I asked her once more and she gave me the same reply. I raised my voice a bit and stepped closer towards the counter and said, I asked you what the store number is. Only then did Jeanette give me the store number. On the way out my mother who at this point was as frustrated and dumbfounded as I told Janette, “you may want to lose the attitude because the complaint we’re about to file could cost you your job.” Jeanette sarcastically made a rude hand gesture shooing us out of the store. I have two sons, one of which has Autism. I decided to go to another Subway across town, to see if they would help us resolve the issue. We drove 30 minutes to another Subway (on Jonestown Rd), and to our delight, the two staff members on duty were very apologetic (even though their franchise store is not connected to the one we had left). I’m currently on vacation (something of which I rarely get). I’m taking the time to send you this detailed message because Never in my life have I encountered a lack of customer service, disrespect, and humiliation like I have at the Subway on Yadkinville Rd. I also would like to add that after further inspection on Google reviews, this does not seem to be an isolated incident. Many other customers at store #23464-0 have experienced poor customer service. I would like to close this formal complaint by saying that my family is regular customers at our local Subway in Apopka Fl, and I have never been placed in such a ludicrous situation over an $8 sub. I eagerly await a response from one of Subway’s customer service representatives.
I am writing this message to file a formal complaint with a staff member (Jeanette) at Store #23464-0. My wife and I are visiting family in NC. My wife and I usually order our subs with the Subway app. We are from Apopka Florida and never have experienced any problems ordering with the App at our local Subway. My wife ordered a Buffalo Chicken Melt for my son (who has autism). In our order, we customized a sub (without sauce). We arrived home and discovered the sub had buffalo sauce on it. My wife called the store and the person on duty (Jeanette) was extremely rude to my wife. She would not let my wife get a word in edge-wise. After hearing how rude Jeanette was to my wife, I told her to hang up the phone, so that I could hopefully resolve this matter in the store. My mother and I went to the store. We tried to explain the situation to Jeanette, but she was extremely rude and disrespectful. She was talking over my mother and me, while we were trying to see if there was anything we could do to resolve this matter. The simplest and quickest way to rectify the issue would have been to make the sub without the sauce. Once my mom and I realized that Janette was not going to help us, I asked for Subway’s corporate number. She snidely wrote the number down and handed it to me. I asked her what is your name? Instead of telling us her name, she tilted her head down, so that we could read it. Jeanette displayed a level of arrogance like I’ve never seen in an establishment of customer service. On our way out towards the car, I realized that I needed the store number to file a complaint. I went back into the store and respectfully asked Jeanette, what is your store number? She rudely in front of other patrons said, “It’s on the receipt.” I asked her once more and she gave me the same reply. I raised my voice a bit and stepped closer towards the counter and said, I asked you what the store number is. Only then did Jeanette give me the store number. On the way out my mother who at this point was as frustrated and dumbfounded as I told Janette, “you may want to lose the attitude because the complaint we’re about to file could cost you your job.” Jeanette sarcastically made a rude hand gesture shooing us out of the store. I have two sons, one of which has Autism. I decided to go to another Subway across town, to see if they would help us resolve the issue. We drove 30 minutes to another Subway (on Jonestown Rd), and to our delight, the two staff members on duty were very apologetic (even though their franchise store is not connected to the one we had left). I’m currently on vacation (something of which I rarely get). I’m taking the time to send you this detailed message because Never in my life have I encountered a lack of customer service, disrespect, and humiliation like I have at the Subway on Yadkinville Rd. I also would like to add that after further inspection on Google reviews, this does not seem to be an isolated incident. Many other customers at store #23464-0 have experienced poor customer service. I would like to close this formal complaint by saying that my family is regular customers at our local Subway in Apopka Fl, and I have never been placed in such a ludicrous situation over an $8 sub. I eagerly await a response from one of Subway’s customer service representatives.
Although the door had a sign posted that due shortage of employees, to please be patient.But the two girls taking orders and making the food were fast and seem to work well together.
Although the door had a sign posted that due shortage of employees, to please be patient.But the two girls taking orders and making the food were fast and seem to work well together.