Cinnabon

11025 Carolina Pl Pkwy, Pineville
(704) 341-2228

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Recent Reviews

Cinnabon will always taste great so my review is based on customer service.
After a young gentleman made a mistake on my payment an employee by the name of Danielle stepped in. Patient, professional and resolution forward is all i can say! She assisted in fixing the issue and her positive demeanor was conducive to correcting the situation with satisfaction.
She's the type of employee all employers look for! Top tier customer service
First, I need to touch on service. The young man running the register was EVERYTHING that you want in your front of house today (02/21/2024). Welcoming, kind, and professional. He spoke to my kids with respect (neurodivergent kids RARELY get this treatment), and was amazing. Seriously, give dude a raise.Second, food was fresh and wonderful. Very, very nice. Perfect snack for a long trip home. All of our food was fresh and delicious!
Cinnabon has returned to Carolina Place Mall. This is a from scratch location. So they don't just reheat pre-made buns. Very large location with two registers. Glad it's back. Will return often.

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