Spare Time Pineville
9600 Pineville-Matthews Rd, Pineville
(704) 900-2562
Recent Reviews
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Destiny (front desk) and Parker were great and helped us with everything. We enjoyed our night and they're so patient and understanding
SPARETIME IS LITERALLY THE BEST PLACE ON EARTH! Alex, Destiny (front desk), and Parker were absolutely amazing and Chey Rich as well. Astoundinging team. You can tell they absolutely love there job. We'll be back for games and to chat with the lovely staff :)
To begin I would like to state that I am a laser tag enthusiast, at least once a month I go to a known or new place to play and unwind. This is what drew me to this location, despite the two hour drive.
I did have a wonderful time playing, however things took an ugly turn. Due to a discrepancy I paid for a game I had yet to play, instead of being allowed in the employee’s attitude became more rude than before. He clearly didn’t want to be there in the first place, but now my existence openly bothered him. I asked to join multiple games and suddenly new rules emerged that weren’t there an hour or so before. ‘You can’t play in that one, too many kids.’ ‘They reserved this.’ And so on. I finally gave up, let the place keep my money, and have since arrived home. With time to reflect I can say that I’ve never been treated so rudely in all my years of frequenting laser tag establishments, the disdain and thinly veiled annoyance was truly unprofessional and insulting. I dropped nearly $100 tonight at this place and would have returned back with a group or suggested it to others, but after such poor customer service I wouldn’t wish this foul behavior on anyone.
If you wish to have a fun family outing feel free to go here, the energy is positive overall except for Dyonne at the laser tag counter. Be sure someone else is working that spot.
Edit: spoke to the GM and was apologized to for the unprofessional behavior I experienced, it did turn out to be an employee making personal decisions that poorly reflected the establishment. After this interaction I know the management makes good choices so it’s worth giving another chance to- they strive to ensure you have a great time.
Great Food And Staff Was Amazing
They take cards only! No cash!!! Just a heads up. This place was nice and we had a ball! Taking my son back for his birthday this weekend! ❤️
Fun for the whole family, staff is accomodating
Destiny at the Front desk was so
helpful and super high energy and welcoming! (:
Destiny at the front desk was amazing !!! 😎
Destiny is amazing
Destiny at the front desk was very helpful
Restaurantji Recommends
Destiny was a big help at the front desk , very nice & so sweet , 10/10 highly recommended 🫰🏽🥰!
We came on a Monday night around 7pm. From the get go our service was amazing. Destiny at the front desk and Ali our server were both absolutely amazing! 10/10!
Destiny was super helpful! Had a great time!
Destiny at the front desk was amazing!!..We are definitely coming back!
had a great time for a bday party here! priced were very fair and the games and escape rooms were fun. destiny at the front desk was so friendly and amazing and by the end of the night she felt like an old friend. would highly recommend this place for a night out with friends without breaking the bank.
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