Terrible. Employees where yelling at each other. Food came out cold, and soggy. 10 min wait at the drive thru window. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Dana Garrett
Went through the driveway today with a coworker, got back to work and was missing her burrito. Trip all the way back down there, went in and told them that I was missing a burrito. Nobody apologized. They just turned around and called back and told them to make the burrito. While I was waiting, I asked if she could top off my slushy,she said no. I said look, I just drove 15 minutes to work to find out that you didn’t put a burrito in my bag, drove 15 minutes back down here and you can’t even top off my slushy? So she called the manager over and I told him the story he said, it sounds like you got an attitude! I said yes I have an attitude I just lost 45 minutes of time off work because you guys did not fulfill my order. I asked if you could just top off my slushy which was halfway gone and she said no. he said no we can’t do that. I said that’s the least you could do and once again, he said I had an attitude. I said you know not once did you guys apologize for messing up my order! He turned around and walked away. 12/4/24
Atmosphere: 5
Food: 4
Service: 1
Tonya Rethford
Girl in drive thru was talking the whole time and gave me 2 drinks that tasted like water instead of soda she was more interested in talking to the workers then doing her job i love Taco Bell but if there going to not care about there customers I won’t return
Atmosphere: 1
Service: 1
Eric Newman
Had order placed for 25 minutes for 4 softshell tacos and did receive them. Staff refunded me without hesitation.
Atmosphere: 1
Food: 1
Service: 1
Holly Small
Very good clean place to eat, my kiddos love the slushee’s!
Kid-friendliness: My kiddos favorite fast food place!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twists, Wrap
Ryan McLeod
Good food
Atmosphere: 5
Food: 5
Service: 5
Jordan McDaniel
The older lady that runs the drive thru specifically 10/26/24 was making comments the whole time we were there. Walked in 10 mins after placing a mobile order and a few mins roll by multiple people standing inside and she keeps looking over at everyone and finally says “are y’all here for DoorDash, mobile order, or do you need to order” we say mobile order. She doesn’t bother to ask who for so we assume they’ll just place it on the mobile order rack. A few minutes roll by and she makes the comment to her coworkers “I’m surprised people have been so nice today usually people are rude on days like this” she’s referring to being short staffed. 15 more mins roll by and 2 walk ins after us ordered and got their food ate and left. So I ask how much longer on our order. She asks who it’s for and she says we don’t see that order. Finally finds it a couple minutes later and says “y’all aren’t checked in that’s why. You are supposed to check in on the app or tell us when you get here” I wasn’t aware about checking in on the app but confirmed that’s inaccurate because the app tells us to tell you the name on the order when we arrive. And I said to her I told you we had a mobile order and you didn’t bother asking the name on it you just said okay and turned around. A few minutes rolls by and she makes the comment “I take back what I said earlier” her coworkers say “what?” And she says “you know” clearly referring to the customers not being rude comment. We were far from being rude. I never once raised my voice or said anything implying that I was angry. To top it all off they left parts of our meal out. Was hard to pick through everything before leaving because everything was just thrown in the bag chips spilled everywhere etc.
Do better.
Atmosphere: 1
Food: 5
Service: 1
Jimbob Barker
It was horrible it didn't get my order right so I made sure it was right when I got to the window it seemed to be a problem I got a number one supreme they didn't get it right so I don't fix it when I got to the window that it was supposed to be supreme not regular well this is what I got
Atmosphere: 1
Food: 1
Service: 1
Jack Oreilly
One of the Better Taco Bell establishments I've visited
The only real positive of this Taco Bell is convenient location to Pisgah Forrest. The prices are out the roof. Ordered a 'extra meat' Cantina bowl for $10 and had almost no meat. Lady at the counter said, "portions are 0.5oz". For $10?? Really, just give a little more to help the customer rather than argue and defend. Also even if prices are controlled at corporate level, this place is kinda gross. Bathrooms were pretty bad. Tables were not clean. Scoot along to another restaurant down the road in Brevard and skip this place.
Atmosphere: 2
Food: 3
Service: 2
Jack Dinsdale
always lying saying they have no food left at all in the store because theyre too lazy smoking in the back
Won’t be back
Terrible. Employees where yelling at each other. Food came out cold, and soggy. 10 min wait at the drive thru window. Never going back.
Atmosphere: 1
Food: 1
Service: 1
Went through the driveway today with a coworker, got back to work and was missing her burrito. Trip all the way back down there, went in and told them that I was missing a burrito. Nobody apologized. They just turned around and called back and told them to make the burrito. While I was waiting, I asked if she could top off my slushy,she said no.
I said look, I just drove 15 minutes to work to find out that you didn’t put a burrito in my bag, drove 15 minutes back down here and you can’t even top off my slushy? So she called the manager over and I told him the story he said, it sounds like you got an attitude! I said yes I have an attitude I just lost 45 minutes of time off work because you guys did not fulfill my order. I asked if you could just top off my slushy which was halfway gone and she said no. he said no we can’t do that. I said that’s the least you could do and once again, he said I had an attitude. I said you know not once did you guys apologize for messing up my order! He turned around and walked away. 12/4/24
Atmosphere: 5
Food: 4
Service: 1
Girl in drive thru was talking the whole time and gave me 2 drinks that tasted like water instead of soda she was more interested in talking to the workers then doing her job i love Taco Bell but if there going to not care about there customers I won’t return
Atmosphere: 1
Service: 1
Had order placed for 25 minutes for 4 softshell tacos and did receive them. Staff refunded me without hesitation.
Atmosphere: 1
Food: 1
Service: 1
Very good clean place to eat, my kiddos love the slushee’s!
Kid-friendliness: My kiddos favorite fast food place!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twists, Wrap
Good food
Atmosphere: 5
Food: 5
Service: 5
The older lady that runs the drive thru specifically 10/26/24 was making comments the whole time we were there. Walked in 10 mins after placing a mobile order and a few mins roll by multiple people standing inside and she keeps looking over at everyone and finally says “are y’all here for DoorDash, mobile order, or do you need to order” we say mobile order. She doesn’t bother to ask who for so we assume they’ll just place it on the mobile order rack. A few minutes roll by and she makes the comment to her coworkers “I’m surprised people have been so nice today usually people are rude on days like this” she’s referring to being short staffed.
15 more mins roll by and 2 walk ins after us ordered and got their food ate and left. So I ask how much longer on our order. She asks who it’s for and she says we don’t see that order. Finally finds it a couple minutes later and says “y’all aren’t checked in that’s why. You are supposed to check in on the app or tell us when you get here” I wasn’t aware about checking in on the app but confirmed that’s inaccurate because the app tells us to tell you the name on the order when we arrive. And I said to her I told you we had a mobile order and you didn’t bother asking the name on it you just said okay and turned around.
A few minutes rolls by and she makes the comment “I take back what I said earlier” her coworkers say “what?” And she says “you know” clearly referring to the customers not being rude comment.
We were far from being rude. I never once raised my voice or said anything implying that I was angry.
To top it all off they left parts of our meal out.
Was hard to pick through everything before leaving because everything was just thrown in the bag chips spilled everywhere etc.
Do better.
Atmosphere: 1
Food: 5
Service: 1
It was horrible it didn't get my order right so I made sure it was right when I got to the window it seemed to be a problem I got a number one supreme they didn't get it right so I don't fix it when I got to the window that it was supposed to be supreme not regular well this is what I got
Atmosphere: 1
Food: 1
Service: 1
One of the Better Taco Bell establishments I've visited
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
This place is disrespectful and rude to all there customers do not go here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Quesadilla
My nacho bag half empty
Atmosphere: 3
Food: 3
Service: 3
Wish hendersonville was as good, warm and consistent as them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Supreme, Nachos, Mexican Pizza, Cheesy Gordita Crunch, Soft Taco
The only real positive of this Taco Bell is convenient location to Pisgah Forrest. The prices are out the roof. Ordered a 'extra meat' Cantina bowl for $10 and had almost no meat. Lady at the counter said, "portions are 0.5oz". For $10?? Really, just give a little more to help the customer rather than argue and defend. Also even if prices are controlled at corporate level, this place is kinda gross. Bathrooms were pretty bad. Tables were not clean. Scoot along to another restaurant down the road in Brevard and skip this place.
Atmosphere: 2
Food: 3
Service: 2
always lying saying they have no food left at all in the store because theyre too lazy smoking in the back
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