We did drive thru. It was great. The people were really nice and the food was super good. The fries đ đ and server piping hot and it's incredibly tasty.
Lisa r Smith
It is the best McDonalds my husband and I have ever eaten at. Fantastic service and the food is always hot and good!...No attitudes there except good!!
Jeffrey Torgerson
Rude staff
B. Y.
Typical McDonaldâs. No problems. Service was fast and accurate. The staff was friendly. The food was hot and fresh.
Eagle Mom2
Nice people, good service, and hot fresh food.
Bill Golat
Waited for customer service to take my order.time was about five minutes.still no one came and took the order.Told the customers that was in line that i am leaving.most custoners also walked out.Was informed that the owner just cares about the drive thur.very sad that the owner only cares about the drive thur.
Roger Edwards
Nothing special just every day fast food.
Ginny Lee
Service is always good here. Food is overall decent quality and orders don't get messed up usually. Solid McD's
Sam Hollander
Went through the drive thru today for lunch and used an on the app deal, got to the speaker and gave the code and was told to cancel my order and resubmit. When I did this and pulled up to the next window, the order wouldnât resubmit due to the app telling me to wait 15 minutes. The lady who came to the window offered no help or explanation as to why I had to cancel to begin with and no offers to fix the situation. Extremely displeased with her service as I was on a timed 30 minute lunch break and was unable to use the app. I had to leave. Definitely feel like it couldâve been handled differently, her customer service was 0/10. She just told me to get another code and I explained they were the ones to tell me to cancel it to begin with and I was unable to load another code.
It's been about 6-8 months since I last ate at this location. I don't know if they're under new management initiatives or it's simply good people caring about customer service. Whatever it is, it's wonderfully refreshing. I ordered lunch for my wife and me and in that process I interacted with three people: The person taking orders at drive-thru, the person at the window for payment, and the person who delivered us our order. Each of them were deliberately friendly, cheerful, and thorough - for a moment, I thought I was at Chic-fil-A. I hope this is the beginning of a new standard at McDonald's. If that's the case, I'll choose to eat there more often. McDonald's, for years, has only been a place I eat at simply because nothing else was around. I'm subconsciously trained by them to expect rude employees, poorly assembled food, my order to be nearly thrown at me at the end and usually wrong. What I experienced today was cheerful, 100% correct and left me feeling good about the experience - enough so to write a review about it. I do hope local management reads these online reviews and takes to heart what their customers think. In the case of today, I hope a 5-star review helps encourage them and that they'll pass along praise to their employees.
All that to say, well done to the team at McDonald's of Pittsboro! You have me questioning my negative assertions of the Golden Arches.
Chic-fil-A is right on the heels of McDonald's to take over their spot as the nation's top fast food chain. If more locations don't start working for the consumer the way this location does, their reign will end and they'll have well-earned that depreciation. Every time I buy lunch at Chic-fil-A, their employees are overtly guiding the interaction in such a positive way that I feel appreciated for spending my money there. Any business can do this but most don't and ultimately pay the price for it themselves.
mahala woriax
Such a sorry excuse for a bacon biscuit this morning.
Duane Cutlip
Typical McDonald's fare. Drive thru is efficient, but curb side pickup is spotty. Food is as expected and Mobile ordering helps. It's hard to eat for less than $10 anywhere, but McD's still gives you options.
Evan
The food was great and the employees were very nice
sharonda reaves
Taquona was very polite and patient. She made sure my order was correct and she also has a great smile. Great customer service!
We did drive thru. It was great. The people were really nice and the food was super good. The fries đ đ and server piping hot and it's incredibly tasty.
It is the best McDonalds my husband and I have ever eaten at. Fantastic service and the food is always hot and good!...No attitudes there except good!!
Rude staff
Typical McDonaldâs. No problems. Service was fast and accurate. The staff was friendly. The food was hot and fresh.
Nice people, good service, and hot fresh food.
Waited for customer service to take my order.time was about five minutes.still no one came and took the order.Told the customers that was in line that i am leaving.most custoners also walked out.Was informed that the owner just cares about the drive thur.very sad that the owner only cares about the drive thur.
Nothing special just every day fast food.
Service is always good here. Food is overall decent quality and orders don't get messed up usually. Solid McD's
Went through the drive thru today for lunch and used an on the app deal, got to the speaker and gave the code and was told to cancel my order and resubmit. When I did this and pulled up to the next window, the order wouldnât resubmit due to the app telling me to wait 15 minutes. The lady who came to the window offered no help or explanation as to why I had to cancel to begin with and no offers to fix the situation. Extremely displeased with her service as I was on a timed 30 minute lunch break and was unable to use the app. I had to leave. Definitely feel like it couldâve been handled differently, her customer service was 0/10. She just told me to get another code and I explained they were the ones to tell me to cancel it to begin with and I was unable to load another code.
Every day great deals by the app
Restaurantji Recommends
It's been about 6-8 months since I last ate at this location. I don't know if they're under new management initiatives or it's simply good people caring about customer service. Whatever it is, it's wonderfully refreshing. I ordered lunch for my wife and me and in that process I interacted with three people: The person taking orders at drive-thru, the person at the window for payment, and the person who delivered us our order. Each of them were deliberately friendly, cheerful, and thorough - for a moment, I thought I was at Chic-fil-A.
I hope this is the beginning of a new standard at McDonald's. If that's the case, I'll choose to eat there more often. McDonald's, for years, has only been a place I eat at simply because nothing else was around. I'm subconsciously trained by them to expect rude employees, poorly assembled food, my order to be nearly thrown at me at the end and usually wrong. What I experienced today was cheerful, 100% correct and left me feeling good about the experience - enough so to write a review about it. I do hope local management reads these online reviews and takes to heart what their customers think. In the case of today, I hope a 5-star review helps encourage them and that they'll pass along praise to their employees.
All that to say, well done to the team at McDonald's of Pittsboro! You have me questioning my negative assertions of the Golden Arches.
Chic-fil-A is right on the heels of McDonald's to take over their spot as the nation's top fast food chain. If more locations don't start working for the consumer the way this location does, their reign will end and they'll have well-earned that depreciation. Every time I buy lunch at Chic-fil-A, their employees are overtly guiding the interaction in such a positive way that I feel appreciated for spending my money there. Any business can do this but most don't and ultimately pay the price for it themselves.
Such a sorry excuse for a bacon biscuit this morning.
Typical McDonald's fare. Drive thru is efficient, but curb side pickup is spotty. Food is as expected and Mobile ordering helps. It's hard to eat for less than $10 anywhere, but McD's still gives you options.
The food was great and the employees were very nice
Taquona was very polite and patient. She made sure my order was correct and she also has a great smile. Great customer service!
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