New Japan
90 Lowes Dr, Pittsboro
(919) 542-4380
Recent Reviews
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goated ass place
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken, Sauce
Just got off phone with an employee not manager in which in needed to let them know about my experience last night. I paid $20.52 for the Shrimp and Salmon Hibachi only to get home and be highly disappointed. Yes I went in after 9 but they close at 10 and had ppl sitting in eating. I get home to enjoy my food only to smell the high smell of onions!!! I open plate and see nothing but grilled onions on one side and on other salmon pieces shrimp and few broccoli florets!! So I separated to see if maybe there were "veggies" somewhere else especially zucchini but nothing! So I expressed this in a polite manner to the employee who was relaying messages to manager( in which I think should be handled by them) and my result was: My manager said he was here and didn't get an order for Salmon and Shrimp(so I go to my card activity and I confirm the transaction) then after that she says O SO U JUST NEED ZUCCHINI?? Umm what am I gonna do with zucchini today when I paid for it in my food as it should have been? Then I even expressed that I took into consideration that they were closing and didn't adjust my food because I don't care too much for onions but wasn't expecting a whole plate! Then she says O WELL YEA THE SALMON AND SHRIMP COME WITH MOSTLY ONIONS! I was set back then and I let her know that they should tell customers that instead of "veggies" say with GRILLED ONIONS! I'm very unhappy with this because I could've went to McDonald's and spent way less with expecting a disappointment but never would I have thought here and with no end result with at least an APOLOGY! IM POSTING PIC THAT I TOLD THEM I TOOK WHEN I GOT HOME.
Atmosphere: 3
Food: 1
Service: 1
Tasted like the sushi had been left out for a day or two. Would rather have grocery store sushi, tastes much fresher. No sauce was on my California Roll and the crab Rangoon’s are wrapped like egg rolls. Didn’t taste too bad though. Probably would not return.
Atmosphere: 2
Food: 1
Service: 4
Although the portion was big, there was too much sauce, the white rice was soaked with source and became brown rice! It’s not supposed this way.
Atmosphere: 3
Food: 2
Service: 4
Food quality is good but the fried chicken wings are so salty. Good environment to eat inside. Free parking space.
Atmosphere: 4
Food: 4
Service: 3
Got here at 11:10. Chairs still up on tables. Clearly not ready for a 11am opening. Said it will be about 15 minutes. 1136 food was ready. If you advertise your hrs as 11am you should be ready to put food on plates at 11am!
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Teriyaki Chicken
everything was a 5 star until i started eating my food and found a gigantic piece of hair in my mouth.
Atmosphere: 3
Food: 2
Service: 2
They were very crowded around 12:30 today. There was a line to order but the line went quickly and the food was cooked fresh and we didn't have to eat very long. We tried hibachi streak and shimp, hibachi shimp. The plates we plied high and the taste was very good. We tried their spring roll for the first time $1.99 it was crunchy on the outside and full of veggies on the inside. The diet Pepsi soda machine was empty so the sold us a bottled diet Pepsi. They also have side salad. We will go back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spring Roll, Shrimp Tempura, Hibachi Shrimp
I’m stuffed… and still got this left plus the food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken
Call In order at 7 they said 10 min. 7:25 comes and they are just starting to make my orders. Then tell how they were just really busy but only one family there plus they messed up my son's order plain had every thing this place is usually goodIdk what's happen new people or something not sure we will come back
Restaurantji Recommends
Stopped this place on my way to Charlotte. Got hibachi scallops to go. When I got to Charlotte and opened the container, it reeked of seafood that had gone very bad. The odor was horrible. I threw everything out to not get food poisoning. Very disappointed. I would have returned the food had I not been 2 hours away.
Atmosphere: 3
Food: 1
Service: 4
I like the
Atmosphere: 4
Food: 4
Service: 4
My favorite place in this town?
Atmosphere: 5
Food: 5
Service: 5
Authentic Japanese perfection! Seamless takeout experience—prompt, friendly service that enhances the delightful flavors. A true culinary gem with a touch of traditional warmth.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken
Food is no
Atmosphere: 1
Food: 1
Service: 1
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