I don’t remember their names, but I came in for a simple chicken nugget meal this afternoon and everything was perfect! The two employees I did interact with were super sweet and I’m so happy I stopped by for a quick bite. Thanks y’all, I know times are crazy with short staffing and such, but you guys are killing it!!
Atmosphere: 5
Food: 5
Service: 5
Michael Maduske
The Arby's Deluxe Wagyu Steakhouse Burger left me with mixed feelings. While it wasn't bad, it didn't quite reach the level of greatness either. One disappointing aspect was the lettuce, which didn't look appetizing. On a positive note, I appreciated the convenience of the online order process, and the drive-thru staff was pleasant. However, considering the price of over $12 for this combo, I expected a more exceptional taste. In my opinion, the burger's flavor fell short, making me question if it should be priced closer to $7-$8 instead.
Atmosphere: 4
Food: 3
Service: 4
RD Smith
Great wagu burger curly fries excellent everything hot service excellent didn't go in just picked up in the drive-thru unsweet tea was very unsweet lol perfect
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries
Hannah “Baby snake” Lynch
I ate a roast beef sandwhich for the first time from here and it was so good. It was so big I could barely eat half of it.
Awesome staff and the food is really good and fresh at this location.Can't wait to see the new building (because it will be cool and the thermostat is near the kitchen and dining room is a bit chilly). LOL.
When I walked in, the line was 4 or 5 deep & there were several people waiting for their orders. Everyone in line complained ordering and no orders came out. A couple of minutes later, everyone orders started to come out. Don't know what the holdup was.The cashier who took my order was very friendly and handled the orders efficiently.Food was good, very similar to the other Arby's I've been to.
Vegetarian options: No!
Parking: Parking always seems hard. Maybe angling the spaces across the lot from the store.
My bad experience with this Arby's on Fairbanks Dr in Raleigh, NC. I ordered 2 fish meals with adding 2 small orders of fries and drinks. The fries did not come freshly made I taste one and came back to ask for fresh ones. The ladies changed them but gave new fries back heavy salted. I guess that was to get back at me for bringing the fries back for some fresh ones. And I had already got home and call this location back to speak with a manager. Told her the fries was fresh now but the cook put so much salt on them I had to throw them away. She asks did I still have my receipt I said yes. She said keep it on my next visit she will give me more fries lol. I just said thank you I will not run gas out my car again to come back for that. I will never go back here again, and I live close by this location.
T Dozier
Big kudos for the crew at this location for the 5:00 hour. I have had issues with several other locations (Hillsborough Rd., Avondale Rd., and Roxboro Rd., all within the Durham area) ranging from incorrect orders, closed dining room, bad customer service, rejected entry and lack of supplies to include “broken” shake machine as if they identified as a McDonald’s. I ordered from the app and walked in and grabbed my order with no issues. I do not live in the north Raleigh area but this may be my go to place for a while. However, I have yet to receive a reply from corporate after sending my complaint in last month. My trust with the brand has been restored.
Josef Pauli
First time it this location. Place was clean, the service was great, food prepped quickly and was hit. Well run location. There of us at lunch all with different menu items and all were great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Jamie Stover
Food was fresh and tasted great. Had to go in to tell manager how pleased I
The lady at the window was very nice, patient and polite.
Food: 5
Service: 5
BBQ Brisket sandwich is delicious!! Entire menu is great ? Staff at North West Raleigh Arby's is also super! Way to go, Arby's!!
Atmosphere: 4
Food: 5
Service: 5
Beef and Cheddar is my go to and it never disappoints.
Food: 5
They still have the old school Arby's vibe they haven't remodeled in awhile. Food was quick and fresh, staff was friendly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Smokehouse Brisket, Arby's Signature Sandwiches, Curly Fries, Beef 'N Cheddar, Roast Beef, Classic Roast Beef
I just love Arby's! Way better than McDonald'
Atmosphere: 4
Food: 5
Service: 4
I don’t remember their names, but I came in for a simple chicken nugget meal this afternoon and everything was perfect! The two employees I did interact with were super sweet and I’m so happy I stopped by for a quick bite. Thanks y’all, I know times are crazy with short staffing and such, but you guys are killing it!!
Atmosphere: 5
Food: 5
Service: 5
The Arby's Deluxe Wagyu Steakhouse Burger left me with mixed feelings. While it wasn't bad, it didn't quite reach the level of greatness either. One disappointing aspect was the lettuce, which didn't look appetizing. On a positive note, I appreciated the convenience of the online order process, and the drive-thru staff was pleasant. However, considering the price of over $12 for this combo, I expected a more exceptional taste. In my opinion, the burger's flavor fell short, making me question if it should be priced closer to $7-$8 instead.
Atmosphere: 4
Food: 3
Service: 4
Great wagu burger curly fries excellent everything hot service excellent didn't go in just picked up in the drive-thru unsweet tea was very unsweet lol perfect
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries
I ate a roast beef sandwhich for the first time from here and it was so good. It was so big I could barely eat half of it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Classic Roast Beef Sandwich
Awesome staff and the food is really good and fresh at this location.Can't wait to see the new building (because it will be cool and the thermostat is near the kitchen and dining room is a bit chilly). LOL.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby
Restaurantji Recommends
When I walked in, the line was 4 or 5 deep & there were several people waiting for their orders. Everyone in line complained ordering and no orders came out. A couple of minutes later, everyone orders started to come out. Don't know what the holdup was.The cashier who took my order was very friendly and handled the orders efficiently.Food was good, very similar to the other Arby's I've been to.
Vegetarian options: No!
Parking: Parking always seems hard. Maybe angling the spaces across the lot from the store.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Curly Fries, Classic Roast Beef Sandwich
My bad experience with this Arby's on Fairbanks Dr in Raleigh, NC. I ordered 2 fish meals with adding 2 small orders of fries and drinks. The fries did not come freshly made I taste one and came back to ask for fresh ones. The ladies changed them but gave new fries back heavy salted. I guess that was to get back at me for bringing the fries back for some fresh ones. And I had already got home and call this location back to speak with a manager. Told her the fries was fresh now but the cook put so much salt on them I had to throw them away. She asks did I still have my receipt I said yes. She said keep it on my next visit she will give me more fries lol. I just said thank you I will not run gas out my car again to come back for that. I will never go back here again, and I live close by this location.
Big kudos for the crew at this location for the 5:00 hour. I have had issues with several other locations (Hillsborough Rd., Avondale Rd., and Roxboro Rd., all within the Durham area) ranging from incorrect orders, closed dining room, bad customer service, rejected entry and lack of supplies to include “broken” shake machine as if they identified as a McDonald’s. I ordered from the app and walked in and grabbed my order with no issues. I do not live in the north Raleigh area but this may be my go to place for a while. However, I have yet to receive a reply from corporate after sending my complaint in last month. My trust with the brand has been restored.
First time it this location. Place was clean, the service was great, food prepped quickly and was hit. Well run location. There of us at lunch all with different menu items and all were great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Food was fresh and tasted great. Had to go in to tell manager how pleased I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
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