Gotta give yall some props. A “friend” of mine came in fiending for the Dip n’ Sip today. This friend has the propensity for causing a scene if her needs are unmet. Lo and behold, the two employees were able to tame the beast and deliver upon her a Dip n Sip cup after previously asserting they were out of the cups. She went upon her merry way straight to the Dillard for some 80% off booties. Thanks for bestowing the pretzel nuggets upon her. Bless.
Atmosphere: 5
Food: 5
Service: 5
Damarius Davis
On Tuesday, November 19, 2024 at 1:30 pm I came the Aunties Anne’s store on the Upper level at Triangle Mall and was greeted with the most disrespectful employee I’ve ever seen . I simply asked could she make an order of cinnamon sugar nuggets and she quickly and abruptly said “NO” because the ones in the warmer were made 10-15 minutes ago. I have an allergy so I asked nicely again and she said that “our store doesn’t do anything made to order which is puzzling because I worked at many Auntie Anne’s stores (Triangle and Crabtree ) in the past and this was never an issue especially knowing what the corporate policy is. She did not have a name tag/Apron/ headwear/ or gloves and would not give me her name so I will be reporting this to corporate!
I was told the store owner’s name Chris.
Atmosphere: 1
Food: 1
Service: 1
branson quinrana
Amazing service, workers treated me well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs Bucket
Sadie Salinas
I really liked this auntie annes the food was #yumyuminmytumtum, but in all seriousness the food is really good and i really like the mini dogs there and i also like the wavy haired Mexican that works downstairs, but yea food is 10/10 def recommend
Atmosphere: 4
Food: 4
Service: 5
Joe Mama
WOW!! This place had gotten a lot better and the old reviews of this place is nothing like now , I got fresh cinnamon nuggets and they tasted amazing and great customer service I loved it and the reviews don’t represent the store untill you go and try it yourself?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
Natasha Walston
There is always 3-4 employees working but never any pretzels/cups ready ! I asked for a non salted pretzel due to my diet and got salt !! I asked for a blueberry lemonade and got the blue drink with no lemonade !! If the prices are going to be high, I expect excellent customer service !
Atmosphere: 1
Food: 1
Service: 1
Cheyanne kimble
Would leave a -10 if i could. Took 20 minutes to get through the line, the guy working the register is an IDIOT! i order 3 three drinks, had to look at the reciept 17 times to figure out what three drinks i just told him. Tried to tell him that the third drink he was making he had already poured i was missing the lemonade. Proceeds to tell me to "just let him do his job and maybe he could get the drinks right" even though this was the first thing i had said to him. He was extremely unprofesional, touched his face every 2 seconds rubbing his nose and hair while making peoples drinks and food.
Atmosphere: 1
Food: 1
Service: 1
Jacole Laryea
My husband and I went there around 11am today. They informed us it would take a little time. Around 1130 they werent done, yet we waited a little longer. Finally when ordering the cashier young gentleman who wore glasses assisted us. He then asked the one preparing the pretzels(young hispanic) a question who rudely used a derogatory name to wait up and hold the hell up. On top of all this, there was loud music playing with the N word being used.
I find this to be very unpprofessional in a setting such as the mall. The one preparing the pretzels was very rude to us and to his co-worker. I wanted to leave feedback in hopes of properly training as dealing with me as a consumer.
Thank you
Jacole Jackson
My husband and I went there around 11am today. They informed us it would take a little time. Around 1130 they werent done, yet we waited a little longer. Finally when ordering the cashier young gentleman who wore glasses assisted us. He then asked the one preparing the pretzels(young hispanic) a question who rudely used a derogatory name to wait up and hold the hell up. On top of all this, there was loud music playing with the N word being used.I find this to be very unpprofessional in a setting such as the mall. The one preparing the pretzels was very rude to us and to his co-worker. I wanted to leave feedback in hopes of properly training as dealing with me as a consumer.Thank you
Tencha Zuñiga
Plays really loud music with profanity and horrible service the guys working there harrass women passing by
I ordered a BOGO deal online for two unsalted pretzels. And I go to pick up and checked my order and of it was with one salted and one unsalted. So I asked the employee to fix it and said there’s nothing wrong. It said one salted and one no salt and my order confirmation said 2 pretzels with no salt. I contacted the customer service and complained and not heard a single thing back from the manager or whoever over sees this.
Dasaev
Excellent
Princessp1020
Stop giving out old hard pretzel bites
Tina Riley
The location upstairs the gentleman was rolling the bite size hotdogs in dough and would through it against the dirty wall as he finished rolling them. The downstairs location wasn’t ready when they opened.
Joel R83
They only had one person working LoL. Poor girl told they were sold out. How can you prep and charge?
Gotta give yall some props. A “friend” of mine came in fiending for the Dip n’ Sip today. This friend has the propensity for causing a scene if her needs are unmet. Lo and behold, the two employees were able to tame the beast and deliver upon her a Dip n Sip cup after previously asserting they were out of the cups. She went upon her merry way straight to the Dillard for some 80% off booties. Thanks for bestowing the pretzel nuggets upon her. Bless.
Atmosphere: 5
Food: 5
Service: 5
On Tuesday, November 19, 2024 at 1:30 pm I came the Aunties Anne’s store on the Upper level at Triangle Mall and was greeted with the most disrespectful employee I’ve ever seen . I simply asked could she make an order of cinnamon sugar nuggets and she quickly and abruptly said “NO” because the ones in the warmer were made 10-15 minutes ago. I have an allergy so I asked nicely again and she said that “our store doesn’t do anything made to order which is puzzling because I worked at many Auntie Anne’s stores (Triangle and Crabtree ) in the past and this was never an issue especially knowing what the corporate policy is.
She did not have a name tag/Apron/ headwear/ or gloves and would not give me her name so I will be reporting this to corporate!
I was told the store owner’s name Chris.
Atmosphere: 1
Food: 1
Service: 1
Amazing service, workers treated me well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs Bucket
I really liked this auntie annes the food was #yumyuminmytumtum, but in all seriousness the food is really good and i really like the mini dogs there and i also like the wavy haired Mexican that works downstairs, but yea food is 10/10 def recommend
Atmosphere: 4
Food: 4
Service: 5
WOW!! This place had gotten a lot better and the old reviews of this place is nothing like now , I got fresh cinnamon nuggets and they tasted amazing and great customer service I loved it and the reviews don’t represent the store untill you go and try it yourself?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar
There is always 3-4 employees working but never any pretzels/cups ready ! I asked for a non salted pretzel due to my diet and got salt !! I asked for a blueberry lemonade and got the blue drink with no lemonade !! If the prices are going to be high, I expect excellent customer service !
Atmosphere: 1
Food: 1
Service: 1
Would leave a -10 if i could. Took 20 minutes to get through the line, the guy working the register is an IDIOT! i order 3 three drinks, had to look at the reciept 17 times to figure out what three drinks i just told him. Tried to tell him that the third drink he was making he had already poured i was missing the lemonade. Proceeds to tell me to "just let him do his job and maybe he could get the drinks right" even though this was the first thing i had said to him. He was extremely unprofesional, touched his face every 2 seconds rubbing his nose and hair while making peoples drinks and food.
Atmosphere: 1
Food: 1
Service: 1
My husband and I went there around 11am today. They informed us it would take a little time. Around 1130 they werent done, yet we waited a little longer. Finally when ordering the cashier young gentleman who wore glasses assisted us. He then asked the one preparing the pretzels(young hispanic) a question who rudely used a derogatory name to wait up and hold the hell up. On top of all this, there was loud music playing with the N word being used.
I find this to be very unpprofessional in a setting such as the mall. The one preparing the pretzels was very rude to us and to his co-worker. I wanted to leave feedback in hopes of properly training as dealing with me as a consumer.
Thank you
My husband and I went there around 11am today. They informed us it would take a little time. Around 1130 they werent done, yet we waited a little longer. Finally when ordering the cashier young gentleman who wore glasses assisted us. He then asked the one preparing the pretzels(young hispanic) a question who rudely used a derogatory name to wait up and hold the hell up. On top of all this, there was loud music playing with the N word being used.I find this to be very unpprofessional in a setting such as the mall. The one preparing the pretzels was very rude to us and to his co-worker. I wanted to leave feedback in hopes of properly training as dealing with me as a consumer.Thank you
Plays really loud music with profanity and horrible service the guys working there harrass women passing by
Restaurantji Recommends
I ordered a BOGO deal online for two unsalted pretzels. And I go to pick up and checked my order and of it was with one salted and one unsalted. So I asked the employee to fix it and said there’s nothing wrong. It said one salted and one no salt and my order confirmation said 2 pretzels with no salt. I contacted the customer service and complained and not heard a single thing back from the manager or whoever over sees this.
Excellent
Stop giving out old hard pretzel bites
The location upstairs the gentleman was rolling the bite size hotdogs in dough and would through it against the dirty wall as he finished rolling them. The downstairs location wasn’t ready when they opened.
They only had one person working LoL. Poor girl told they were sold out. How can you prep and charge?
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