Baskin-Robbins

8401 Capital Blvd, Raleigh
(919) 521-4960

Recent Reviews

M S

Great customer service (the young lady) ice cream delicious as always. Convenient location and is one of the few. Dunkin Donuts that offers Baskin Robins ice cream. This store offers all the products and is usually busy but I visited on weekday early afternoon so not that busy. It also have drive thru and enough parkingVegetarian options: NoneDietary restrictions: NoneParking: Handicap parking availableKid-friendliness: YesWheelchair accessibility: Yes

Atmosphere: 3

Food: 5

Service: 5

Jen C

Ordered Baskin Robbin’s sundaes going through drive-thru. Delicious! Quick service and helpful employees.

Food: 5

Service: 5

Recommended dishes: Jamoca Almond Fudge

Sam

Enjoyed it

Deenna RCS (MOTM)

Thank you KJ, you are outstanding and Baskin Robbins is lucky to have you. KJ is simply out of this world. Her Greeting then her smile we're the first things that caught our attention. Excellent customer service, we will definitely be coming back again. and again, thank you, Baskin Robbins for having this wonderful young lady on your team. We love your ice cream and are crazy for the donuts and coffee and the sandwiches too. But most of all, the customer service is definitely what we gravitate to so KJ thank you. ?

MOTIVATION REALITY

I had a fantastic experience at Baskin-Robbins thanks to KJ! Her friendly attitude and efficient service made my visit enjoyable. KJ took the time to help me choose the perfect flavors and made sure my order was just right. Her dedication to customer satisfaction truly stood out. I'm grateful for her positive energy and excellent service – she's a valuable asset to the team!

May PM

good service and very tasty ice cream, but dirty place to be and very bad smell of smoking

Rosalinda CTS

Thank you KJ, you are outstanding and Baskin Robbins is lucky to have you. KJ is simply out of this world. Her Greeting then her smile we're the first things that caught our attention. Excellent customer service, we will definitely be coming back again. and again, thank you, Baskin Robbins for having this wonderful young lady on your team. We love your ice cream and are crazy for the donuts and coffee and the sandwiches too. But most of all, the customer service is definitely what we gravitate to so KJ thank you. ?

Victoria

I hate I had to give them 1 star we went there and asked for a banana split with wet nuts got the banana split the banana was black and no nuts I asked if we could have another one they said they were out of bananas and wet nuts everybody in the seem a little slow no disrespect

Joseph Nyiri

Lobby locked 15 minutes before closing. Good way to lose business.

Paul Schrum

This is a very well-run store. You can tell this is because of the hard work and diligence of the manager. It makes a consistently satisfying experience here.

Tonda Claborn

Ordered cake for a birthday with candles prepaid candles were not included won't answer the phone or respond thru email this restaurant is not close to me don't have to worry about me shopping there anymore just wanted credit for my candles

#TeamCooke Qbc

Haven't been to one in years. It was nice to be in one again. Service was good

Brian Shumate

We came in after the soccer tournament this weekend and what a terrible experience. We brought 14 girls with families to enjoy ice cream post game and the staff was rude and quick to rush us out of the lobby. One staff member even told a parent to “get out”. Will NEVER come back. Franchise owner should be ashamed.

Margaret Herring

Doors locked at 7 even though hours say “open until 8”.

Jasmine Williams

Called 4 or 5 times to find out if they are open on multiple days and never answered the phone once.

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