Been coming here for years and for the last few months service is lacking. There’s ALWAYS something wrong with our orders. Even today when I thought they got it right after one bite I realized our bagels were missing the cream cheese. We got two Sriracha Honey Sunrise bagels sub sausage and the only thing they got right was the sausage… spending almost $30 for a dry mediocre bagel sucks. Will probably start driving to the other location from now on.
Christopher Dunseith
This is the place to go if you want to overpay for mediocre bagel and egg sandwiches, wait 20 minutes for your order, and get the wrong order. While you wait you can look up at the neglected water damaged ceiling. Food, service, all awful. Save yourself the frustration, spend your money somewhere else.
Marco Gacke
Atmosphere is the same as any other bagel place, but the service and food is lacking. This is about the 4th or 5th time we’ve been here and asked for our bagels to be toasted and even extra toasted. Each time we are served an un toasted warmed up bagel. We just like a nicely toasted bagel to give that little bit or crunch on our sandwich. While we appreciate the variety of bagels and cream cheese we usually only visit for a breakfast sandwiche and thus probably won’t be back
Earl Struble
Always run into friends here. Ordered online during a fairly busy time. Disappointed with the bagel sandwich that was very quickly put together and mushy. Didn't seem like my order. Chalking it up to busy time. I'll be back.
Rebecca David
They forgot the cream cheese for my 1/2 dozen bundle! What good are bagels?
Adam Tarnowski
Moldy eggs
Jeff k
Service couldn't be any slower. After all that waiting they got the order wrong.
Matthew Gonter
As a Doordasher I must say this place is horrible to pick a delivery up from. Everytime I receive an order from one of these stores I find myself standing there for 20+ minutes. Meanwhile I am watching them take dozens of instore orders and get them done before I receive my delivery order. Customers who come in to order are not on a time limit, doordashers are on a time limit and also don’t get paid by the hour they get paid by the order. The longer a dasher is waiting for an order the less money they make. Prioritize your deliveries please. 🙏
Football Fan
Recently started to give this location a try in the mornings. 2nd visit and walked out after waiting at register ~ 2 mins for someone to come up front.
Cloe NC
Jordan the cashier was very nice, the ordering process has changed and I truly believe it is why order was made incorrectly.
Good food selections. Good atmosphere and good customer service.
Brandon K
We’ve lived in the area for more than a decade and have eaten at this location many times over the years. Over the last few years we have dealt with persistent issues with their bagel quality, which has led to a streak of disappointing pickup experiences. An everything bagel is pretty simple, but sometimes they serve bagels that didn’t rise, or bagels that more resemble a plain bagel than an everything bagel. Sometimes half the topping is salt so it’s all you can taste. I don’t understand why such poorly made bagels are making it out and being served to customers, where is the quality control? It’s disappointing that they haven’t been able to get the basics right, which is not an issue that I’ve encountered at other area locations.
Sheila Waldrop
I've been going to this location for over 15 years. The first 8 years were excellent. Good food, good service, welcoming atmosphere. The next few years, despite the horrible service (there was one employee in particular who was extremely rude - I could never understand how she was kept on for so long), I still enjoyed the bagels and coffee. Then, they got rid of my daughters' favorite bagel, stopped selling my favorite seasonal cream cheese, closed the dining area, and changed the ordering structure, but I continued my patronage without complaint. But today, it impacted my wallet and I have to say something. I paid over $11 (+ the required tip - don't say it is not required, NO TIP is not an option on the online pad) for a Western bagel and large coffee. I asked for the bacon extra crispy. Not only was it not crispy, it was undercooked and EXTREMELY greasy. It was so greasy, that it drenched the bagel. There were barely any veggies and NO sauce. The grease had drenched through the paper bag onto the leather seat of my 8 day old car. ABSOLUTELY DISGUSTING.
bob koscso
The best bagels in town with a very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Dickens
Pretty good bagel. My husband had the smoked salmon. He really liked it. I had the egg white, bacon, avocado w/o the bacon and it was OK. Service was good, atmosphere comfortable.
Been coming here for years and for the last few months service is lacking. There’s ALWAYS something wrong with our orders. Even today when I thought they got it right after one bite I realized our bagels were missing the cream cheese. We got two Sriracha Honey Sunrise bagels sub sausage and the only thing they got right was the sausage… spending almost $30 for a dry mediocre bagel sucks. Will probably start driving to the other location from now on.
This is the place to go if you want to overpay for mediocre bagel and egg sandwiches, wait 20 minutes for your order, and get the wrong order. While you wait you can look up at the neglected water damaged ceiling. Food, service, all awful. Save yourself the frustration, spend your money somewhere else.
Atmosphere is the same as any other bagel place, but the service and food is lacking. This is about the 4th or 5th time we’ve been here and asked for our bagels to be toasted and even extra toasted. Each time we are served an un toasted warmed up bagel. We just like a nicely toasted bagel to give that little bit or crunch on our sandwich. While we appreciate the variety of bagels and cream cheese we usually only visit for a breakfast sandwiche and thus probably won’t be back
Always run into friends here. Ordered online during a fairly busy time. Disappointed with the bagel sandwich that was very quickly put together and mushy. Didn't seem like my order. Chalking it up to busy time. I'll be back.
They forgot the cream cheese for my 1/2 dozen bundle! What good are bagels?
Moldy eggs
Service couldn't be any slower. After all that waiting they got the order wrong.
As a Doordasher I must say this place is horrible to pick a delivery up from. Everytime I receive an order from one of these stores I find myself standing there for 20+ minutes. Meanwhile I am watching them take dozens of instore orders and get them done before I receive my delivery order. Customers who come in to order are not on a time limit, doordashers are on a time limit and also don’t get paid by the hour they get paid by the order. The longer a dasher is waiting for an order the less money they make. Prioritize your deliveries please. 🙏
Recently started to give this location a try in the mornings. 2nd visit and walked out after waiting at register ~ 2 mins for someone to come up front.
Jordan the cashier was very nice, the ordering process has changed and I truly believe it is why order was made incorrectly.
Restaurantji Recommends
Good food selections. Good atmosphere and good customer service.
We’ve lived in the area for more than a decade and have eaten at this location many times over the years. Over the last few years we have dealt with persistent issues with their bagel quality, which has led to a streak of disappointing pickup experiences. An everything bagel is pretty simple, but sometimes they serve bagels that didn’t rise, or bagels that more resemble a plain bagel than an everything bagel. Sometimes half the topping is salt so it’s all you can taste. I don’t understand why such poorly made bagels are making it out and being served to customers, where is the quality control? It’s disappointing that they haven’t been able to get the basics right, which is not an issue that I’ve encountered at other area locations.
I've been going to this location for over 15 years. The first 8 years were excellent. Good food, good service, welcoming atmosphere. The next few years, despite the horrible service (there was one employee in particular who was extremely rude - I could never understand how she was kept on for so long), I still enjoyed the bagels and coffee. Then, they got rid of my daughters' favorite bagel, stopped selling my favorite seasonal cream cheese, closed the dining area, and changed the ordering structure, but I continued my patronage without complaint. But today, it impacted my wallet and I have to say something. I paid over $11 (+ the required tip - don't say it is not required, NO TIP is not an option on the online pad) for a Western bagel and large coffee. I asked for the bacon extra crispy. Not only was it not crispy, it was undercooked and EXTREMELY greasy. It was so greasy, that it drenched the bagel. There were barely any veggies and NO sauce. The grease had drenched through the paper bag onto the leather seat of my 8 day old car. ABSOLUTELY DISGUSTING.
The best bagels in town with a very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Pretty good bagel. My husband had the smoked salmon. He really liked it. I had the egg white, bacon, avocado w/o the bacon and it was OK. Service was good, atmosphere comfortable.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Smoked Salmon, Sandwich
Loading...