Bruster's Real Ice Cream
10450 Durant Rd Suite 100 Suite 100, Raleigh
(919) 844-1120
Recent Reviews
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great service and great ice cream!! Absolutely love Evelyn she’s the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
Recently started buying ice cream here as it is across the street from my home. I will no longer be purchasing from here due to something I witnessed on Tuesday 9/24. While getting ice cream and eating I witnessed a group of people approach the counter to order. They had two puppies with them in which the cashiers showed a lot of interest. I was shocked to see they placed both puppies on the counter where ice cream and food is placed on /served. My mouth then dropped to the floor when the workers slide the puppy across the counter into the ice cream shop. The puppy remained behind the counter for several minutes interacting with multiple employees. The puppies was returned back across the counter sliding pass sugar comes and other utensils. I was disgusted. I saw only one lady move and walk to the back (maybe to wash her hands?) the other workers continued to serve ice creams to approaching guests. Having a dog behind an ice cream counter and placing animals that have been on the ground on an area where food is served is ABSOLUTELY DISGUSTING. Please retrain these workers. Yea yea I get it…we all love puppies, but who wants contaminated ice cream especially when it’s not even from your own pet. UNACCEPTABLE. DO BETTER. I will not be returning here again unfortunately. The puppy is circled in yellow in the image
Atmosphere: 1
Food: 1
Service: 3
Friendly customer service but the flavors online are not accurate. This is the second time I’ve gone to this location and the flavor I wanted actually wasn’t available - this time the flavor was even listed on the menu at the store.
Best service and ice cream in town! Flo is a super scooper. Make sure you ask for her!
Atmosphere: 5
Food: 5
Service: 5
No connection between the flavors listed on the website and the flavors actually available. If you drive out there for one specific thing, don’t count on it being there.
I ordered on-line, which was convenient since I had a baby with me. I was very disappointed with my order when I got it. I asked for pecans, and I think there were only 3, maybe 4, on there. At a price of $13.20 you would think there would be more. Also, they must not charge enough to afford decent spoons, because the ones they have are so flimsy and bend when you try to dig into the ice cream. I'm so glad I didn't tip!
Atmosphere: 3
Food: 2
Service: 3
I absolutely love Bruster's! I just wish there was one closer to my house!
Atmosphere: 5
Food: 5
Service: 5
Best waffle cones and chocolate raspberry trufflle
Atmosphere: 5
Food: 5
Service: 5
Perfect day for ice cream - where else but Bruster's. Fast and friendly service. Great value for the money. EXCELLENT Ice Cream!!!
Atmosphere: 5
Food: 5
Service: 5
This place sucks they make sure to take extra long if you order online super unprofessional
Restaurantji Recommends
This place sucks they make sure to take extra long if you order online super unprofessional
Very good ice cream. It's outside in a park lot with a few picnic tables.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Regular Sundae
This is my favorite ice cream place. Chocolate raspberry truffle is my family’s favorite flavor. I’m in my 20s and I still ask for a dino cookie. For awhile this location was out of the cookies but fortunately they eventually got them back.
Food: 5
Service: 4
Recommended dishes: Chocolate Raspberry Truffle
From icecream to non-dairy alternatives, they have a great selection of frozen treats the whole family to choose from!
Atmosphere: 5
Food: 5
Service: 5
Our favorite ice cream place in Raleigh. The service is always fantastic, and they are always so patient and kind.It seems like it’s mostly teens/college students who run it and they do their job well! They always accommodate and answer any questions we may have.There’s only places outside to sit (there is no indoor seating) unfortunately sometimes the seats are really sticky… but it’s understandable because of the constant foot traffic.The baby cone.. (which is a free ice cream cone for kids under a certain height) is awesome.If you want to be impressed try to the banana split with the NY cheesecake ice cream!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split Sundae, Banana Split
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