Used to be 5 stars because staff was always nice, until today. Max or whatever his name is has horrible customer service. I get food here regularly via drive thru. Placed my order, then informed him that I have a code to provide. Like a switch he gave an attitude like I was stupid. I said it was to collect rewards and asked if there was a problem with me wanting to collect points. Changed my mind about supporting this location real quick, not going there ever because of him.
Service: 1
Christopher Caudle
This Burger King is close to my work so I go here from time to time. Unfortunately the drive-thru is really slow, especially during lunch time. I did not get my french fries the last time I was there and didn't realize it until I got back to the office. On the bright side the staff have always been friendly.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper Jr, French Fries
Black Problems
With so many people that want to have their own business and restaurant. I don't understand why we still have places like this on capital Blvd. The people that work there does not even want to be there
Atmosphere: 1
Food: 1
Service: 1
kathy lake-debuhr
Stopped here with my family while out shopping to eat, sign on door said dine in until 10pm drive thru until 12am it was 915pm and door was locked on a Saturday night. Will not spend my money at this location again.
Cakesly Crafts
This places sucks, I was waiting for 30 min to order and then when I was ordering the guy was talking with someone else and ignoring me, when I finally ordered they gave me just one combo when it was two. Will never comer here again!!
kittykat36s
Staff are super friendly and helpful. It was like walking into a time capsule at this location. Although my nostalgic feels were nice... the food was disgusting. The oil they use for their fries were old. The fries were brown from the old oil and tasted like chicken. The floor and kitchen looked like it hadn't been properly cleaned in months.I took one bite of everything and had to throw it away. I know if I would of finished it I would of gotten sick. Too bad.
Atmosphere: 3
Food: 1
Service: 5
Diana
Worst Burger King in Raleigh. Don't go there. Bad service. Very slow. Rude staff. The employees, the manager, included Don't want to work.
Luis Perez
People in the drive thru take for ever to take orders. I clearly seen atleast 4 cars pull off cause it was the ridiculous time that you have to wait til someone decides to take your
Atmosphere: 1
Food: 5
Service: 1
Jeremy Pace
Hard to get into from main road; staff friendly but inexperienced. My order was customized but packaged wrong.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Double Whopper, Whopper Jr, French Fries, Original Chicken Sandwich
John Apps
This location was pretty rough for a while after covid, but it looks like they're getting their act together. Would definitely return when I have a hankerin' for an impossible Wopper.Vegetarian options: Although not health food, I'm glad BK offered this vegitarian fast food option.
Even though they were short staffed, everyone was friendly and helpful. My order was handed to me with a smile and a thank you. Sometimes it's the little things that make a good experience great.
Good morning im not fromThis area and i just wanted to say thank youAren for a great serviceFrom the moment he took my order best in classYou can tell by the tone on his voice he was happy to help me. Now days its not easy to find people like this i usually come about every 2 weeks but this will be from now on my place to come and get my lunchThank you Aren keep up great work.
Atmosphere: 5
Food: 5
Service: 5
Dimitri Viverette
This location is the closest spot for me due to my work location. I try to come by more often but each time I do, I'm waiting in the drive thru for my entire lunch break. People here is nice. Food is okay. But the drive thru is awfully slow.If you want to come here for your lunch break. Be ready. Even if there is only one car ahead of you. You might still be waiting 10-20 min just to order the food.I understand if they get busy or short staffed which is why I still come here, with each time hoping itll be quick. The People here are nice, which is one of the reasons why i still give them a chance. But definitely not the place to come during your lunch break while at work. You won't have time to eat.
Atmosphere: 2
Food: 3
Service: 3
China White
The service was a 10/10! Nene in the drive through, girl I told you I was gone write a review! She’s so sweet, super positive. I did have a small wait but I definitely didn’t mind because she was beyond apologetic and super understanding with my order. Thank you, we need more workers EVERYWHERE like you… if you see this add me on FB Chinaa White ??
Service: 5
Sam
Worst burger king everBurgers were burned and real black, not just
Used to be 5 stars because staff was always nice, until today. Max or whatever his name is has horrible customer service. I get food here regularly via drive thru. Placed my order, then informed him that I have a code to provide. Like a switch he gave an attitude like I was stupid. I said it was to collect rewards and asked if there was a problem with me wanting to collect points. Changed my mind about supporting this location real quick, not going there ever because of him.
Service: 1
This Burger King is close to my work so I go here from time to time. Unfortunately the drive-thru is really slow, especially during lunch time. I did not get my french fries the last time I was there and didn't realize it until I got back to the office. On the bright side the staff have always been friendly.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper Jr, French Fries
With so many people that want to have their own business and restaurant. I don't understand why we still have places like this on capital Blvd. The people that work there does not even want to be there
Atmosphere: 1
Food: 1
Service: 1
Stopped here with my family while out shopping to eat, sign on door said dine in until 10pm drive thru until 12am it was 915pm and door was locked on a Saturday night. Will not spend my money at this location again.
This places sucks, I was waiting for 30 min to order and then when I was ordering the guy was talking with someone else and ignoring me, when I finally ordered they gave me just one combo when it was two. Will never comer here again!!
Staff are super friendly and helpful. It was like walking into a time capsule at this location. Although my nostalgic feels were nice... the food was disgusting. The oil they use for their fries were old. The fries were brown from the old oil and tasted like chicken. The floor and kitchen looked like it hadn't been properly cleaned in months.I took one bite of everything and had to throw it away. I know if I would of finished it I would of gotten sick. Too bad.
Atmosphere: 3
Food: 1
Service: 5
Worst Burger King in Raleigh. Don't go there. Bad service. Very slow. Rude staff. The employees, the manager, included Don't want to work.
People in the drive thru take for ever to take orders. I clearly seen atleast 4 cars pull off cause it was the ridiculous time that you have to wait til someone decides to take your
Atmosphere: 1
Food: 5
Service: 1
Hard to get into from main road; staff friendly but inexperienced. My order was customized but packaged wrong.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Double Whopper, Whopper Jr, French Fries, Original Chicken Sandwich
This location was pretty rough for a while after covid, but it looks like they're getting their act together. Would definitely return when I have a hankerin' for an impossible Wopper.Vegetarian options: Although not health food, I'm glad BK offered this vegitarian fast food option.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Even though they were short staffed, everyone was friendly and helpful. My order was handed to me with a smile and a thank you. Sometimes it's the little things that make a good experience great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Double Cheeseburger, Whopper Jr, Original Chicken Sandwich
Good morning im not fromThis area and i just wanted to say thank youAren for a great serviceFrom the moment he took my order best in classYou can tell by the tone on his voice he was happy to help me. Now days its not easy to find people like this i usually come about every 2 weeks but this will be from now on my place to come and get my lunchThank you Aren keep up great work.
Atmosphere: 5
Food: 5
Service: 5
This location is the closest spot for me due to my work location. I try to come by more often but each time I do, I'm waiting in the drive thru for my entire lunch break. People here is nice. Food is okay. But the drive thru is awfully slow.If you want to come here for your lunch break. Be ready. Even if there is only one car ahead of you. You might still be waiting 10-20 min just to order the food.I understand if they get busy or short staffed which is why I still come here, with each time hoping itll be quick. The People here are nice, which is one of the reasons why i still give them a chance. But definitely not the place to come during your lunch break while at work. You won't have time to eat.
Atmosphere: 2
Food: 3
Service: 3
The service was a 10/10! Nene in the drive through, girl I told you I was gone write a review! She’s so sweet, super positive. I did have a small wait but I definitely didn’t mind because she was beyond apologetic and super understanding with my order. Thank you, we need more workers EVERYWHERE like you… if you see this add me on FB Chinaa White ??
Service: 5
Worst burger king everBurgers were burned and real black, not just
Atmosphere: 1
Food: 1
Service: 1