BurgerFi
3004 Wake Forest Rd Suite 100, Raleigh
(919) 999-3700
Recent Reviews
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My girlfriend and I were craving a burger before a Costco run, and boy did we make a big mistake coming to this place. Self ordering system is a nightmare, not user friendly at all. Burgers were so underwhelming, dry as a desert. Onion rings were good, fries were ok. After that lackluster of an experience my girlfriend has been in a foul mood all day. She wished we had just gone to Torchy’s across the street. Our relationship is in shambles now thanks to you!
Fries was terrible burger was just ok
The manager was absolutely fantastic. He assisted other guests using the order screens, was friendly, checked in on customers and made the experience. Food was fresh, hot and tasty. Freestyle machines are also so much fun. New tenders were really crispy and well seasoned.
However I'm writing this comment primarily due to the manager on duty 7/5/25 being super great.
Great food, kinda expensive, but you get what you pay for!
Food was delicious but a bit pricey but then again what isn't? The service was good and quick.
Food was good but a little bland for $10 dollar burgers.
Save your money not worth the price!
First time and were not impressed. The buyer was dried out, no sauce even though I requested sauce. The chicken wings were not seasoned and also dried out.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Hot Dog, French Fries, Burger
Lots left to be desired unfortunately. The fries were cold and soggy and $1 extra for Cajun style simply means a dusting of Cajun seasoning that’s already included everywhere else. The hamburger is a frozen run of the mill, over salted, fast food Pattie. The toppings, were at least fresh. The staff was 5 star friendly and professional. The restroom was filthy. The sink had a max flow rate of “pencil size stream”. There was toilet paper everywhere and didn’t appeared to have been mopped in days. The dining room was very clean and had a well stocked beverage station. Not likely to recommend. Fast food with a fancy name.
Atmosphere: 3
Food: 2
Service: 5
Food is always amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is probably one of the worst fast-food experiences I have had in a while. Fries were overcooked, burgers were dry and chewy. My Chef Burger was just a double cheeseburger with some onion essence. The only thing good was the onion rings. While I am not a regular, I have been coming to this unit for the past two years. The decrease in quality is visible. For the price you pay, do not recommend…
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Onion Rings Regular, Burger
Good food, great service, very clean. Could be a little more music maybe.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings Regular, French Fries, Burger, Sandwich
Vegetarian options: The quinoa burger and salad is a must try.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Onion Rings Regular, French Fries, Burger
The food was great and the customer service was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I came in during a rush and Ms. Veronica made my dining experience wonderful! She was very pleasant and her customer service is top tier! The food didn't take long to come to our table and it was delicious per usual! The dining area was clean and me and my family enjoyed our meal! The burgers were big and juicy and the milkshakes were really good! It may be a bit pricey, but worth it because of the quality of food and the excellent customer service!
Vegetarian options: Veggie burgers and beyond burgers
Kid-friendliness: Kids meals with many options to choose from like a cheeseburger, chicken tenders,a hotdog and grilled cheese.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Burger
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