Overall Rating: 5.6/10The restaurant offers spacious dining with private sections, contributing to a more intimate atmosphere. While the setting is visually appealing and the food generally good, certain aspects, including service speed and dish execution, were mixed.Atmosphere: 5.9/10The unique layout, with its divided sections, enhances privacy and comfort for diners. This structure, coupled with the restaurant's laid-back vibe and distinct appearance, makes for a visually inviting space.Service: 5.5/10Service is friendly but marked by noticeable delays, from ordering to receiving the bill, reflecting a leisurely pace that, while not problematic, doesn't stand out as exceptional.Food:Appetizer Sampler: 5.6/10A mixed bag: the spring rolls shine without the typical overpowering cabbage taste, and the crab Rangoon delights with its flavorful filling. The variety of sauces offers more options for tasting. However, the chicken satay disappoints due to its excessive dryness, nearing inedibility.General Tso: 6.1/10This dish stands out for its sauce and the inclusion of a diverse vegetable mix not commonly found elsewhere, offering an enhanced flavor profile. However, the chicken's lack of crispiness and minimal breading detracts from the expected texture.Pho: 6.2/10The broth is notably good, and the meatballs are flavorful, contributing to a satisfying Pho experience.Pineapple Fried Rice: 6.3/10Distinguished by its well-executed blend of various vegetables and flavors, this dish is a highlight of the meal.Value: 4.9/10At $78 for three people without leftovers to take home, the pricing feels high relative to the overall dining experience and the quality of food provided.Additional Note: The restaurant's vicinity includes 1 Pokémon Gym, adding a slight perk for Pokémon Go players looking to dine in an area where they can also engage with the game.
Atmosphere: 5
Food: 5
Service: 5
Nikki Cleveland
I ordered Kung pao chicken to go and it was awesome! This is my favorite Asian restaurant in Raleigh.
Food: 5
Recommended dishes: Kong Pao Chicken
Griffe Youngleson
I am writing this review in hopes this place will improve. The food is terrible. We ordered 5 different items and they were all bad. The pho is not pho and tastes like boiled water with a flavor packet. The duck is frozen and so dry, the ton yum is like sugar water, the sushi is pretty awful. The flavor in all the food is not right at all. They are trying to do too much (the menu is too large.) They should simplify their menu and try to get the dishes to have the correct flavor. I hope they can correct this so we can return. Feedback is important for restaurants so they can improve.
Atmosphere: 4
Food: 2
Service: 4
Julia Brown
We love this place! Food is incredible with so many delicious choices. The sushi is our favorite. Very warm and friendly atmosphere and the service has been top notch every time we’ve come
Atmosphere: 5
Food: 5
Service: 5
Urvi Chopra
Chef apologized and offered discount when we conveyed the food didn’t completely meet expectations due to dietary restriction. This place was responsive to feedback and was open to making amends. Food quality seemed to be good, nice place to eat if you don’t have any dietary restrictions, hence giving five stars.
Atmosphere: 5
Food: 5
Service: 5
MK Augusti
Don’t order delivery from the restaurant website. The food is always great. We ordered delivery, paid the $7.99 delivery fee, the 2.99% online ordering fee, and an order tip, all of which nearly totaled $20 additional from my food total.I received a text my food was ready for pickup so I called the restaurant to confirm I ordered it to be delivered, they stated they use DoorDash as the 3rd patty for deliveries. I decided to wait, after 20 minutes our food still had not been picked up so we decided to pick up the food ourselves and we are out the delivery feesWe only recommend eating in the restaurant or picking it up yourself.
Atmosphere: 4
Food: 5
Service: 4
Mark Stone
Great variety of Asian dishes. I had the Hibachi chicken; others at the table enjoyed Thai and Chinese dishes.
If you order online, don’t go by the pickup times. The food is never ready when indicated. It can be 25 minutesor more delayed and your hot food gets cold sitting there waiting for the sushi. Food is good.
Atmosphere: 3
Food: 4
Service: 2
Hannah Michelle
this place is amazing- food, people, service!! drunk noodles with tofu were the perfect blend of spice and flavour. plus michael the owner came by to chat ask how my food tastes and share a moment.
Atmosphere: 5
Food: 5
Service: 5
Joe Brower
Chai's offers a mind blowing menu jam packed with bangers. I ordered the Thai duck and chicken satay. The peanut sauce was incredible. Chai's took a simple chicken dish(the chicken satay) and blew it out of the water. The duck was succulent yet crispy, I feel like they found the luckiest duck in Raleigh and decided to cook it just for me. To all the foodies out there, do yourself a favor and put chais on the calendar. It was incredible.I will be back to try the sushi.
Second time being there, 1st time was wonderful, 2nd time not so great. Super slow, short staffed, and food was okay at
Atmosphere: 3
Food: 3
Service: 2
Shannon Lourie
I've never had a sub par experience. The food is always delicious and the service always friendly. Highly recommend! 10/10
Atmosphere: 5
Food: 5
Service: 5
Bethany Yusiewicz prev. Stillwaggon
My favorite Thai food in all of Raleigh.It just seems to have more flavor than any other place. Highly recommend the curry or the Thai Basil with chicken. Very tender chicken. Every time my family comes to town I end up taking them here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Curry, Soup
Bianca Lassiter
Good food and great service!
Atmosphere: 4
Food: 5
Service: 5
Manda R
I don’t post often- but I had to share this. First experience was all around a mess and not good. Spent over $60 for 2 people to have Take Out dinner. Ordered for pick up confirmed to be ready at 405. Called and told it would be 415. Got there and then told the sushi chef wasn’t there yet. Said we wanted a refund for the ONE app that was just tuna. They then said he was actually there and to give them 5 minutes. Almost 20 MORE minutes before it was ready. No partial refund or credit offered. Then we get home and I opened th bag and saw this!!! This was the sushi chef required item that was $16?!? Absolutely insane. 12 tiny pieces of tuna. All over food was meh at best. I can’t believe the experience we had and will definitely not be returning.
Overall Rating: 5.6/10The restaurant offers spacious dining with private sections, contributing to a more intimate atmosphere. While the setting is visually appealing and the food generally good, certain aspects, including service speed and dish execution, were mixed.Atmosphere: 5.9/10The unique layout, with its divided sections, enhances privacy and comfort for diners. This structure, coupled with the restaurant's laid-back vibe and distinct appearance, makes for a visually inviting space.Service: 5.5/10Service is friendly but marked by noticeable delays, from ordering to receiving the bill, reflecting a leisurely pace that, while not problematic, doesn't stand out as exceptional.Food:Appetizer Sampler: 5.6/10A mixed bag: the spring rolls shine without the typical overpowering cabbage taste, and the crab Rangoon delights with its flavorful filling. The variety of sauces offers more options for tasting. However, the chicken satay disappoints due to its excessive dryness, nearing inedibility.General Tso: 6.1/10This dish stands out for its sauce and the inclusion of a diverse vegetable mix not commonly found elsewhere, offering an enhanced flavor profile. However, the chicken's lack of crispiness and minimal breading detracts from the expected texture.Pho: 6.2/10The broth is notably good, and the meatballs are flavorful, contributing to a satisfying Pho experience.Pineapple Fried Rice: 6.3/10Distinguished by its well-executed blend of various vegetables and flavors, this dish is a highlight of the meal.Value: 4.9/10At $78 for three people without leftovers to take home, the pricing feels high relative to the overall dining experience and the quality of food provided.Additional Note: The restaurant's vicinity includes 1 Pokémon Gym, adding a slight perk for Pokémon Go players looking to dine in an area where they can also engage with the game.
Atmosphere: 5
Food: 5
Service: 5
I ordered Kung pao chicken to go and it was awesome! This is my favorite Asian restaurant in Raleigh.
Food: 5
Recommended dishes: Kong Pao Chicken
I am writing this review in hopes this place will improve. The food is terrible. We ordered 5 different items and they were all bad. The pho is not pho and tastes like boiled water with a flavor packet. The duck is frozen and so dry, the ton yum is like sugar water, the sushi is pretty awful. The flavor in all the food is not right at all. They are trying to do too much (the menu is too large.) They should simplify their menu and try to get the dishes to have the correct flavor. I hope they can correct this so we can return. Feedback is important for restaurants so they can improve.
Atmosphere: 4
Food: 2
Service: 4
We love this place! Food is incredible with so many delicious choices. The sushi is our favorite. Very warm and friendly atmosphere and the service has been top notch every time we’ve come
Atmosphere: 5
Food: 5
Service: 5
Chef apologized and offered discount when we conveyed the food didn’t completely meet expectations due to dietary restriction. This place was responsive to feedback and was open to making amends. Food quality seemed to be good, nice place to eat if you don’t have any dietary restrictions, hence giving five stars.
Atmosphere: 5
Food: 5
Service: 5
Don’t order delivery from the restaurant website. The food is always great. We ordered delivery, paid the $7.99 delivery fee, the 2.99% online ordering fee, and an order tip, all of which nearly totaled $20 additional from my food total.I received a text my food was ready for pickup so I called the restaurant to confirm I ordered it to be delivered, they stated they use DoorDash as the 3rd patty for deliveries. I decided to wait, after 20 minutes our food still had not been picked up so we decided to pick up the food ourselves and we are out the delivery feesWe only recommend eating in the restaurant or picking it up yourself.
Atmosphere: 4
Food: 5
Service: 4
Great variety of Asian dishes. I had the Hibachi chicken; others at the table enjoyed Thai and Chinese dishes.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken, Lemongrass Chicken, Orange Chicken, Soup
If you order online, don’t go by the pickup times. The food is never ready when indicated. It can be 25 minutesor more delayed and your hot food gets cold sitting there waiting for the sushi. Food is good.
Atmosphere: 3
Food: 4
Service: 2
this place is amazing- food, people, service!! drunk noodles with tofu were the perfect blend of spice and flavour. plus michael the owner came by to chat ask how my food tastes and share a moment.
Atmosphere: 5
Food: 5
Service: 5
Chai's offers a mind blowing menu jam packed with bangers. I ordered the Thai duck and chicken satay. The peanut sauce was incredible. Chai's took a simple chicken dish(the chicken satay) and blew it out of the water. The duck was succulent yet crispy, I feel like they found the luckiest duck in Raleigh and decided to cook it just for me. To all the foodies out there, do yourself a favor and put chais on the calendar. It was incredible.I will be back to try the sushi.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Second time being there, 1st time was wonderful, 2nd time not so great. Super slow, short staffed, and food was okay at
Atmosphere: 3
Food: 3
Service: 2
I've never had a sub par experience. The food is always delicious and the service always friendly. Highly recommend! 10/10
Atmosphere: 5
Food: 5
Service: 5
My favorite Thai food in all of Raleigh.It just seems to have more flavor than any other place. Highly recommend the curry or the Thai Basil with chicken. Very tender chicken. Every time my family comes to town I end up taking them here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Curry, Soup
Good food and great service!
Atmosphere: 4
Food: 5
Service: 5
I don’t post often- but I had to share this. First experience was all around a mess and not good. Spent over $60 for 2 people to have Take Out dinner. Ordered for pick up confirmed to be ready at 405. Called and told it would be 415. Got there and then told the sushi chef wasn’t there yet. Said we wanted a refund for the ONE app that was just tuna. They then said he was actually there and to give them 5 minutes. Almost 20 MORE minutes before it was ready. No partial refund or credit offered. Then we get home and I opened th bag and saw this!!! This was the sushi chef required item that was $16?!? Absolutely insane. 12 tiny pieces of tuna. All over food was meh at best. I can’t believe the experience we had and will definitely not be returning.
Food: 2
Service: 2