I originally posted an amazing review. But now I give this place zero stars. I was coming here every day for six days a week, at least once a day. I would sometimes come by more than once a day. That's at least $20 a day, and around about $500 a month. I get disappointed if the fries are not all the way filled up. If I'm paying for a large, I should receive a large portion. I will send them back and ask for a fully filled fry. I will also send them back if they are over cooked and have too much oil and look brown and crunchy. I am disappointed that I was asked to go to a different location. It is this chick Fil a's responsibly to fill the fries all the way up, and give fresh fries. And to add, it was not every time that I asked for fresh fries. There are more times I did not request a remake than not. Especially since I've been eating at this location for over a year now. I have always been nice when I requested a remake, never rude. So to a different location I go and they will receive $500 plus a month from me. I am a signature member. Fill your fries all the way up, do not over soak them in the oil so that they are overly crunchy and brown, and do not put it on the customer for being the problem when you're in fact the problem.
Atmosphere: 1
Glenn hickman
We were in town for an event and got takeout for dinner. We didn't discover until we got back to the hotel that the fries were missing. It was a 30 minute round trip to get the new fries which were provided promptly, there was no compensation for the three cold meals.
Atmosphere: 3
Food: 4
Service: 1
Steven Cokley
They always get my order wrong. This is not a good chick fila. If I order a large I get a small if I order a sandwich with cheese Its always missing.
Food: 1
Jacobi Smith
Insanely slow with pick up orders
Atmosphere: 2
Food: 3
Service: 1
Jacqueline Maddison
Staff was kind and friendly, and tables were clean. We felt very welcome.
Atmosphere: 5
Food: 5
Service: 5
Lessie Munoz
Food was sooo delicious and fresh! Big shoutout to Sammy for taking my order in the drive thru. He was very attentive and made sure to repeat back my order for accuracy. 😊 Thanks Sammy!! :) Spread Kindness Everyone!
Atmosphere: 5
Food: 5
Service: 5
Brian Ralph
Always great.
Atmosphere: 5
Food: 5
Service: 5
Lee
Chick-fil-A is awesome, but I’ve been noticing their customer service is sliding. I’ve been getting skimped on Large fries at this and other locations. - The photo shows all the fries I got :/
Atmosphere: 5
Food: 5
Service: 5
Zander
Forgot all my sauces and forgot my drink. Food is over all good, but the service is not the best.
Atmosphere: 4
Food: 5
Service: 3
Mikeia Paytonvj net new CWC
I like this location. Very fast service nice employees
The customer service was good and the transaction was fast. This was a mobile order this AM. I decided to use my hash rewards in the app and adding on items to purchase. A huge mistake. The food was lacking on this visit. Attaching photos of what I ordered vs what I got. Three scared blueberries. This is not the standard for what I’m used to. Parfait typically comes with strawberries and blueberries. If there are cut backs - customers should be notified. The biscuit I ordered was falling apart as if it was undercooked. The coffee was extremely too strong as if someone mistakenly used over the coffee limit. I was not satisfied with this visit. It will be a while before I ever return here.
Atmosphere: 5
Food: 2
Service: 5
Neil Vanstory
The traffic can be heavy
Michelle
It was great. Very efficient.
Atmosphere: 5
Food: 5
Service: 5
Tom Jones
Used to be good, now orders are wrong and negative from certain servers. Small and overcooked chicken portions and skimping on sides often. Should be 3 stars.
I originally posted an amazing review. But now I give this place zero stars. I was coming here every day for six days a week, at least once a day. I would sometimes come by more than once a day. That's at least $20 a day, and around about $500 a month. I get disappointed if the fries are not all the way filled up. If I'm paying for a large, I should receive a large portion. I will send them back and ask for a fully filled fry. I will also send them back if they are over cooked and have too much oil and look brown and crunchy. I am disappointed that I was asked to go to a different location. It is this chick Fil a's responsibly to fill the fries all the way up, and give fresh fries. And to add, it was not every time that I asked for fresh fries. There are more times I did not request a remake than not. Especially since I've been eating at this location for over a year now. I have always been nice when I requested a remake, never rude. So to a different location I go and they will receive $500 plus a month from me. I am a signature member.
Fill your fries all the way up, do not over soak them in the oil so that they are overly crunchy and brown, and do not put it on the customer for being the problem when you're in fact the problem.
Atmosphere: 1
We were in town for an event and got takeout for dinner. We didn't discover until we got back to the hotel that the fries were missing. It was a 30 minute round trip to get the new fries which were provided promptly, there was no compensation for the three cold meals.
Atmosphere: 3
Food: 4
Service: 1
They always get my order wrong. This is not a good chick fila. If I order a large I get a small if I order a sandwich with cheese Its always missing.
Food: 1
Insanely slow with pick up orders
Atmosphere: 2
Food: 3
Service: 1
Staff was kind and friendly, and tables were clean. We felt very welcome.
Atmosphere: 5
Food: 5
Service: 5
Food was sooo delicious and fresh! Big shoutout to Sammy for taking my order in the drive thru. He was very attentive and made sure to repeat back my order for accuracy. 😊 Thanks Sammy!! :) Spread Kindness Everyone!
Atmosphere: 5
Food: 5
Service: 5
Always great.
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-A is awesome, but I’ve been noticing their customer service is sliding. I’ve been getting skimped on Large fries at this and other locations. - The photo shows all the fries I got :/
Atmosphere: 5
Food: 5
Service: 5
Forgot all my sauces and forgot my drink. Food is over all good, but the service is not the best.
Atmosphere: 4
Food: 5
Service: 3
I like this location. Very fast service nice employees
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The customer service was good and the transaction was fast. This was a mobile order this AM. I decided to use my hash rewards in the app and adding on items to purchase. A huge mistake.
The food was lacking on this visit.
Attaching photos of what I ordered vs what I got. Three scared blueberries. This is not the standard for what I’m used to. Parfait typically comes with strawberries and blueberries. If there are cut backs - customers should be notified. The biscuit I ordered was falling apart as if it was undercooked. The coffee was extremely too strong as if someone mistakenly used over the coffee limit. I was not satisfied with this visit. It will be a while before I ever return here.
Atmosphere: 5
Food: 2
Service: 5
The traffic can be heavy
It was great. Very efficient.
Atmosphere: 5
Food: 5
Service: 5
Used to be good, now orders are wrong and negative from certain servers. Small and overcooked chicken portions and skimping on sides often. Should be 3 stars.
Food: 4
Service: 3
Great customer service
Atmosphere: 5
Food: 5
Service: 5
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