If you're looking for a smoothie go elsewhere. You're paying for the location (north hills) not the smoothie. Average smoothies at best
E K
Went in asked the cashier what’s the best smoothie she was like it depends on what you like and looked down not engaging barely spoke made my smoothie mango’s and cream it was pure watery and big chunks of mango or banana in it terrible service will never come back I spent 10.50 I want a refund!
Atmosphere: 1
Food: 1
Service: 1
Paul Slice
This place is great fast & Genuine customer service Kinsey & kasha are great!
Kid-friendliness: Great environment for kids & all ages
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Avocado Toast, The Recovery One
Tanner Bradbury
Do not order thru Doordash. They will just hand the cup to the driver with a flimsy piece of scotch tape the drivers can easily pop off to sample your drink. Order from Juice Keys that actually seals the cups and put them in a sealed bad. For a $20 smoothie you can do better. Pathetic waste of money.
Atmosphere: 1
Food: 1
Service: 1
N L
I went with kids. The service was fantastic. Some places don't like customers with little kids. But here they were so welcoming! Food and juice was great too
Kid-friendliness: My kids left super happy with the service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Avocado Toast
fiberdrunk
My favorite is the chocolate cherry smoothie, but I just learned they are discontinuing cherries. But this place has many healthy options.
Christine Mason
I went in for a gift card for a d-I-l and ordered a watermelon drink that was fantastically refreshing!
Atmosphere: 5
Food: 5
Service: 5
Julian David
Everyone is lying the juice and smoothies here taste like air the service is great I’ve been twice to give it a chance don’t recommend. Save your money
Atmosphere: 5
Food: 1
Service: 4
J G
**Review of Clean Juice NH**
My first visit to Clean Juice NH was incredibly disappointing and frustrating, and I regret to say that I won't be returning. Upon arrival, I wasn't greeted, which set the tone for the poor customer service I encountered throughout my visit. I ordered a 24 oz 'Create Your Own' juice and an Acai bowl, which totaled nearly $32—far more than I anticipated for just two items.
As the attendant started preparing my order, I noticed an unexpected charge of $5.50 on the receipt, labeled without any explanation. When I questioned the MOD (Manager on Duty) about it, she informed me that the charge was for requesting no ice in my drink. This revelation caught me off guard, as no one had mentioned this fee to me beforehand, nor was it posted anywhere in the store. I expressed my frustration, emphasizing that it was my first visit and the cashier failed to disclose this charge. While the MOD acknowledged the oversight, she did little to resolve the issue proactively.
Eventually, after insisting on a refund for the undisclosed fee, the MOD agreed but only refunded $2.15 out of the $5.50. Feeling deceived and misled, I was thoroughly disappointed with the entire experience. Even the quality of the juice and Acai bowl fell short of expectations, necessitating additional enhancements to improve their taste.
To add to the poor service, the attendant handling my Acai bowl tossed it onto the counter rather than handing it to me or placing it neatly, and didn't even mention where I could find utensils.
Given this unsatisfactory visit, I am seeking a response from the owner or district manager of Clean Juice NH for a full refund and an explanation regarding the misleading charges and lack of transparency. Unfortunately, based on this experience, I have no intention of patronizing Clean Juice NH in the future.
Update (4 days later): I was still awaiting a reply from leadership regarding this matter (only received today). When I did not receive one, I filed a dispute with my bank due to the unethical actions of the employee. The MOD that day did actually did not process the agreed-upon refund. The next morning, I checked my bank account, and was still charged the full amount. The partial refund of $2.15 (not agreed on) was never issued, despite the second receipt indicating so. Furthermore, this amount does not make sense, as the MOD had verbally agreed to refund the full $5.50. Neither amount has been credited back to me. Again, the charge for "no ice" was not disclosed at the time of purchase, not posted anywhere, nor communicated by the associate. It feels as though my money has been taken without proper explanation, justification, or rectification. I have both receipts to support this (as seen below in prev. post), and it appears the transaction was mishandled. This reflects poorly on the business, suggesting a lack of honesty and reliability. I also suggest retraining of the staff on clearly communicating charges to all customers, especially those who are visiting for the first time, like myself.
I have emailed the owner at her request and am awaiting/anticipating her reply.
Update: As of 7/14/24, the owner has not responded to my two emails, despite requesting that I send them (per her below response). I now consider the matter closed and do not wish to pursue further discussion with her. I worked it out with my bank! Her lack of leadership likely explains the behavior of her associates.
LOVED the smoothie I got. The folks were very nice, helpful, & patient as it was my first time there. It wasn't very busy and the smoothie & service were great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Green Smoothie
Milda S.
This veggie hummus wrap was $15, and they also charge $1.20 to add feta cheese.4 slices of cucumber with a tablespoon of hummus and a wisper of cheese. With all the options in NH I highly recommend to go somewhere else for lunch
Atmosphere: 3
Food: 1
Service: 3
Brooke Hain
Smoothie bowl was great! A little runny for my taste, but still very good.
Food: 5
Myesha Brunson
Spent 75$ for no reason no dressing food not put in a bag and I love this place
Atmosphere: 1
Food: 1
Service: 1
LJVegan
It's so fresh and filling without weighing you down. The carrot cake smoothie bowl is really special. I got it without the maple syrup and it was still sweet enough for me.
If you're looking for a smoothie go elsewhere. You're paying for the location (north hills) not the smoothie. Average smoothies at best
Went in asked the cashier what’s the best smoothie she was like it depends on what you like and looked down not engaging barely spoke made my smoothie mango’s and cream it was pure watery and big chunks of mango or banana in it terrible service will never come back I spent 10.50 I want a refund!
Atmosphere: 1
Food: 1
Service: 1
This place is great fast & Genuine customer service Kinsey & kasha are great!
Kid-friendliness: Great environment for kids & all ages
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Avocado Toast, The Recovery One
Do not order thru Doordash. They will just hand the cup to the driver with a flimsy piece of scotch tape the drivers can easily pop off to sample your drink. Order from Juice Keys that actually seals the cups and put them in a sealed bad. For a $20 smoothie you can do better. Pathetic waste of money.
Atmosphere: 1
Food: 1
Service: 1
I went with kids. The service was fantastic. Some places don't like customers with little kids. But here they were so welcoming! Food and juice was great too
Kid-friendliness: My kids left super happy with the service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Avocado Toast
My favorite is the chocolate cherry smoothie, but I just learned they are discontinuing cherries. But this place has many healthy options.
I went in for a gift card for a d-I-l and ordered a watermelon drink that was fantastically refreshing!
Atmosphere: 5
Food: 5
Service: 5
Everyone is lying the juice and smoothies here taste like air the service is great I’ve been twice to give it a chance don’t recommend. Save your money
Atmosphere: 5
Food: 1
Service: 4
**Review of Clean Juice NH**
My first visit to Clean Juice NH was incredibly disappointing and frustrating, and I regret to say that I won't be returning. Upon arrival, I wasn't greeted, which set the tone for the poor customer service I encountered throughout my visit. I ordered a 24 oz 'Create Your Own' juice and an Acai bowl, which totaled nearly $32—far more than I anticipated for just two items.
As the attendant started preparing my order, I noticed an unexpected charge of $5.50 on the receipt, labeled without any explanation. When I questioned the MOD (Manager on Duty) about it, she informed me that the charge was for requesting no ice in my drink. This revelation caught me off guard, as no one had mentioned this fee to me beforehand, nor was it posted anywhere in the store. I expressed my frustration, emphasizing that it was my first visit and the cashier failed to disclose this charge. While the MOD acknowledged the oversight, she did little to resolve the issue proactively.
Eventually, after insisting on a refund for the undisclosed fee, the MOD agreed but only refunded $2.15 out of the $5.50. Feeling deceived and misled, I was thoroughly disappointed with the entire experience. Even the quality of the juice and Acai bowl fell short of expectations, necessitating additional enhancements to improve their taste.
To add to the poor service, the attendant handling my Acai bowl tossed it onto the counter rather than handing it to me or placing it neatly, and didn't even mention where I could find utensils.
Given this unsatisfactory visit, I am seeking a response from the owner or district manager of Clean Juice NH for a full refund and an explanation regarding the misleading charges and lack of transparency. Unfortunately, based on this experience, I have no intention of patronizing Clean Juice NH in the future.
Update (4 days later):
I was still awaiting a reply from leadership regarding this matter (only received today). When I did not receive one, I filed a dispute with my bank due to the unethical actions of the employee. The MOD that day did actually did not process the agreed-upon refund. The next morning, I checked my bank account, and was still charged the full amount. The partial refund of $2.15 (not agreed on) was never issued, despite the second receipt indicating so. Furthermore, this amount does not make sense, as the MOD had verbally agreed to refund the full $5.50. Neither amount has been credited back to me. Again, the charge for "no ice" was not disclosed at the time of purchase, not posted anywhere, nor communicated by the associate. It feels as though my money has been taken without proper explanation, justification, or rectification. I have both receipts to support this (as seen below in prev. post), and it appears the transaction was mishandled. This reflects poorly on the business, suggesting a lack of honesty and reliability. I also suggest retraining of the staff on clearly communicating charges to all customers, especially those who are visiting for the first time, like myself.
I have emailed the owner at her request and am awaiting/anticipating her reply.
Update:
As of 7/14/24, the owner has not responded to my two emails, despite requesting that I send them (per her below response). I now consider the matter closed and do not wish to pursue further discussion with her. I worked it out with my bank! Her lack of leadership likely explains the behavior of her associates.
Atmosphere: 1
Food: 1
Service: 1
Best Açaí Bowl in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Smoothie
Restaurantji Recommends
LOVED the smoothie I got. The folks were very nice, helpful, & patient as it was my first time there. It wasn't very busy and the smoothie & service were great!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Green Smoothie
This veggie hummus wrap was $15, and they also charge $1.20 to add feta cheese.4 slices of cucumber with a tablespoon of hummus and a wisper of cheese. With all the options in NH I highly recommend to go somewhere else for lunch
Atmosphere: 3
Food: 1
Service: 3
Smoothie bowl was great! A little runny for my taste, but still very good.
Food: 5
Spent 75$ for no reason no dressing food not put in a bag and I love this place
Atmosphere: 1
Food: 1
Service: 1
It's so fresh and filling without weighing you down. The carrot cake smoothie bowl is really special. I got it without the maple syrup and it was still sweet enough for me.
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