Pathetic customer service. Do better. I wish I had the employee's name who acted like his job is a joke from the speaker through the window, to not putting a straw in the bag for my shake. I love CookOut, but this one needs management.
Atmosphere: 1
Food: 3
Service: 1
D
Great place for a burger and best fast food chain compared to other places including Five Guys and their jacked up pricing. I have yet to find a burger place besides Bad Daddy's in Raleigh as good.The parking lot could use some work for the 2 lanes as most people don't know how to get into the two or make space. They could also knock the tree or adjust the curb to make more space. Maybe apply cones or lines.Portions for the cheese curds could be bigger compared to other items. Speaker system and headsets for staff need to be upgraded at some point as they don't always hear even if your car is close.Parking: Small parking lot but if you're stopping in during regular hours it's fine. Good luck if it's after 11pm or later though.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries, Fries, Cajun Fries, Oreo
Kenna Lee
Night shift is pretty consistently rude. They just hand me things silently and then close the window half the time. No interaction whatsoever. They’ve handed me the completely wrong thing more than once and then act like it’s an inconvenience when I ask for what I did order.
Matt Walker (mattwalkereats)
Quick and easy. Haven’t had cookout in years so loved grabbing a BbQ plate while I was in town
Atmosphere: 5
Food: 5
Service: 5
Savanna Lee
Death trap
Atmosphere: 1
Karen Harris
I have never had anything there that I didn't like- the burgers and chicken sandwiches taste very good- love the fries with there seasoning- the BBQ is also tasty. The only thing I haven't tried yet is there shakes- the have a good variety that sound so good! ?
Love this place and workers are good people. gertrude is wonderful very kind .Her kindness keeps us coming back Her smile makes us smile. The food is always hot and delicious. thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slaw, Fries, BBQ Sandwich
Landon Bell
Hits the spot after a night of shenanigans. You’ll def be ok in the morning.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Regular, Fries
Scott Steele
Good dude helped
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Corn Dog, Fries, Sandwich
kay brown
i love this location i go late night after work and the staff is always so upbeat i work at a similar place and can’t say i’d be so thrilled as they are working such a high volume place but aye they take it on the chin and keep it
Pathetic customer service. Do better. I wish I had the employee's name who acted like his job is a joke from the speaker through the window, to not putting a straw in the bag for my shake. I love CookOut, but this one needs management.
Atmosphere: 1
Food: 3
Service: 1
Great place for a burger and best fast food chain compared to other places including Five Guys and their jacked up pricing. I have yet to find a burger place besides Bad Daddy's in Raleigh as good.The parking lot could use some work for the 2 lanes as most people don't know how to get into the two or make space. They could also knock the tree or adjust the curb to make more space. Maybe apply cones or lines.Portions for the cheese curds could be bigger compared to other items. Speaker system and headsets for staff need to be upgraded at some point as they don't always hear even if your car is close.Parking: Small parking lot but if you're stopping in during regular hours it's fine. Good luck if it's after 11pm or later though.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries, Fries, Cajun Fries, Oreo
Night shift is pretty consistently rude. They just hand me things silently and then close the window half the time. No interaction whatsoever. They’ve handed me the completely wrong thing more than once and then act like it’s an inconvenience when I ask for what I did order.
Quick and easy. Haven’t had cookout in years so loved grabbing a BbQ plate while I was in town
Atmosphere: 5
Food: 5
Service: 5
Death trap
Atmosphere: 1
I have never had anything there that I didn't like- the burgers and chicken sandwiches taste very good- love the fries with there seasoning- the BBQ is also tasty. The only thing I haven't tried yet is there shakes- the have a good variety that sound so good! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hushpuppies, Slaw, BBQ, Fries, Sandwich, BBQ Sandwich
Really enjoy eating from here. Food is always fresh and affordable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large, Hushpuppies, Corn Dog, Small, French Fries, BBQ, Cheese Fries, Fries, Sandwich, Cajun Fries, Chicken Strips, Chicken Quesadilla, Chili Cheese Fries, Oreo, BBQ Sandwich
There’s a long line of waiting to order.Cook out’s driveway here is pretty narrow too.
Food: 4
Service: 4
Recommended dishes: Hushpuppies, Fries, Sandwich
Delicious, fast, clean , and affordable.
Atmosphere: 5
Food: 5
Service: 5
A southern staple.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fries, Sandwich
Restaurantji Recommends
Love this place and workers are good people. gertrude is wonderful very kind .Her kindness keeps us coming back Her smile makes us smile. The food is always hot and delicious. thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slaw, Fries, BBQ Sandwich
Hits the spot after a night of shenanigans. You’ll def be ok in the morning.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Regular, Fries
Good dude helped
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Corn Dog, Fries, Sandwich
i love this location i go late night after work and the staff is always so upbeat i work at a similar place and can’t say i’d be so thrilled as they are working such a high volume place but aye they take it on the chin and keep it
Atmosphere: 5
Food: 5
Service: 5
I love Cook Out's smoothies. Taste so
Atmosphere: 5
Food: 5
Service: 5