Dunkin'
1500 Dunn Rd, Raleigh
(919) 636-0745
Recent Reviews
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I like Dunkin but this one had bad service and it always smells like an electrical fire there.
Terrible customer service. The employee was rude and condescending.
Service: 1
Picked up bagel bites on the way to work. I’ve never had to ask for them to be warmed at any other Dunkin— these were not only still cold but tasted like freezer burn. Didn’t notice they were freezing until I was already out of the drive through line. Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Bacon and even sometimes eggs are consistently undercooked at this location, to the extent it is dangerous to consume. Please cook food thoroughly, adjust kitchen equipment if necessary! It would be a great place if not for that.
Atmosphere: 4
Service: 4
Donuts are good but they're a bit stingy with their cream in a Boston cream donut
Atmosphere: 5
Food: 4
Service: 5
I liked this location, I only went through the drive-thru this time but from what I could tell this is a clean and well managed location with great staff and well-made food & drinks
Food: 5
Service: 5
To the management: We live in the neighborhood, decided to have some donuts with the kids in the afternoon of January 4th. Walked over to Dunkin, stayed in front of the register for 15 minutes without being noticed, then left. When we asked the two employees present if they will ever acknowledge us, the reply was “it’s just the two of us and we are busy with online orders”. One employee was trying to be nice, the other one kept on being irritated and walked away. We understand being understaffed and busy, we don’t understand being ignored… We left and drove to the nearest Krispy Kreme where the entire process (nice greeting, purchase) took less than a minute. In future, will definitely choose to drive again than going through this unpleasant experience again.
Atmosphere: 1
Service: 1
Pretty good for a Dunkin, the staff had a lot of Xmas cheer going on
Atmosphere: 3
Food: 3
Service: 5
Most of the employees are pleasant however there are a few that aren’t. I had one tonight get frustrated she had to explain the different drinks. Like wow. Half the time my order is wrong. Definitely a hit or miss. I’ve noticed better service if you go before 10am.
Flies everywhere on the doughnuts. Server watied till I put in my order and paid to inform me that they are completely out of 2% milk.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is hands down the quickest service Dunkin I've ever been to never my issues
Atmosphere: 5
Food: 5
Service: 5
Great employees. Very clean building, inside and out. Donuts are always fresh. Never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Maple Sugar Bacon Breakfast Sandwich
The Staff here was very polite. They were out of a few doughnuts we had ordered (apple cinnamon spice). We actually came there for those, but they had the munchkins in that flavor, and man did they compensate for not having the doughnut. Well done! I gave 4 stars only because they ran out of the doughnut I really wanted, but it was still early in the morning like 8:15am.
Atmosphere: 5
Food: 5
Service: 5
Nice place, tho I just stopped to get water for my overheating truck :)
Atmosphere: 4
Service: 5
The service is terrible at this location. You will be the only people eating inside, and they will take 10 minutes to get your donuts. They focus only on the drive through line. Pathetic service and the workers never smile. They need a management change at this location badly.
Atmosphere: 1
Food: 5
Service: 1
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