Food is great. Fresh burgers, service was under par on our visit. The order printout was correct but when the order came we were short. By the time you order a burger, fries and drink the cost is just under $20/ person. Can't beat the tastiness though.
Atmosphere: 3
Food: 5
Service: 2
Gordon Martin
Good Burger boring place. Sometimes the employees make it worse, but other than that it's an overpriced good burger
Atmosphere: 2
Food: 5
Service: 3
15 On The Scene SBO Interviews w Charles Calloway
The staff at Five Guys was friendly and efficient. The vegan sandwich and fries were perfectly prepared. The prices are a bit higher then other fast-food restaurants, but the quality was good.
The restaurant itself was not very clean, and as we left there wasn't a trash can to dispose of our meal leftovers; we had to find a staff member to take our trash to the back for us.
Overall, it is a fantastic choice for quick food made with fresh ingredients. I'd suggest trying a different location for cleanliness and access to a trash can.
Atmosphere: 3
Food: 5
Service: 5
Seqouia Hawkins
Can’t call the number to capital location. I called 7x back to back and was sent to voicemail each time. As a customer you should be able to get in contact with building.
David
Asked for a hamburger with all toppings and they gave me only the buns with 2 patties. trash service get better ears next time
Service: 1
Madison Alford
Dudes said they were outta cheese. How are yall outta cheese?
Atmosphere: 1
Food: 1
Service: 1
Tamim Hekmatpey
I asked 3 times if they add grilled mushrooms and she replied “yes”.. guess what , she forgot !!! I’m in aw. Never go to this place again. They don’t care about you as customer.
Service: 1
Nichelle Green
I ordered through the app for delivery from this location. When my order arrived I was missing my drinks and milkshake. I called the number on my receipt immediately. The young man told me you can’t order delivery via the app which is obviously not true because I had just done so. I asked to speak with a manager and things did not get any better. The manager cut me off while speaking and again said you can’t order delivery on the app. I asked her if she would like to have my order number and she refused. I explained I needed a refund for the items I did not receive. She placed me on hold and another person got on the phone to take down my name and telephone number. No information was provided regarding when I should be expecting my refund.
Food: 3
Service: 1
Anthony Parrish
The fries were bad the burger was
Atmosphere: 4
Food: 3
Service: 5
Ian
Consistant customer - food and service is always wonderful. Big thank you to Jennifer and Maurice for helping fix an issue with a previous order and going above and beyond.
Regular at 5 guys but first time at this location.
Food was carelessly prepared. My burger was burnt and the mushrooms and peppers were put on opposite sides of the burger.
Atmosphere: 3
Food: 2
Service: 2
Tiffany Gibson
Literally watched the lady in the black hat go outside, play with a dog and come back in and start cooking all while still wearing the same apron, so disgusting
Atmosphere: 1
Food: 2
Service: 1
sree hari
Best give guys in Raleigh. Food was on time. The place is superb clean
Atmosphere: 5
Food: 5
Service: 5
TyDiam Coleman
Door-dash’d yesterday and food was pretty good. Cajun fries could use way more Cajun seasoning, burger bread was a bit soggy, but food overall did not disappoint!
Food is great. Fresh burgers, service was under par on our visit. The order printout was correct but when the order came we were short. By the time you order a burger, fries and drink the cost is just under $20/ person. Can't beat the tastiness though.
Atmosphere: 3
Food: 5
Service: 2
Good Burger boring place. Sometimes the employees make it worse, but other than that it's an overpriced good burger
Atmosphere: 2
Food: 5
Service: 3
The staff at Five Guys was friendly and efficient. The vegan sandwich and fries were perfectly prepared. The prices are a bit higher then other fast-food restaurants, but the quality was good.
The restaurant itself was not very clean, and as we left there wasn't a trash can to dispose of our meal leftovers; we had to find a staff member to take our trash to the back for us.
Overall, it is a fantastic choice for quick food made with fresh ingredients. I'd suggest trying a different location for cleanliness and access to a trash can.
Atmosphere: 3
Food: 5
Service: 5
Can’t call the number to capital location. I called 7x back to back and was sent to voicemail each time. As a customer you should be able to get in contact with building.
Asked for a hamburger with all toppings and they gave me only the buns with 2 patties. trash service get better ears next time
Service: 1
Dudes said they were outta cheese. How are yall outta cheese?
Atmosphere: 1
Food: 1
Service: 1
I asked 3 times if they add grilled mushrooms and she replied “yes”.. guess what , she forgot !!! I’m in aw. Never go to this place again. They don’t care about you as customer.
Service: 1
I ordered through the app for delivery from this location. When my order arrived I was missing my drinks and milkshake. I called the number on my receipt immediately. The young man told me you can’t order delivery via the app which is obviously not true because I had just done so. I asked to speak with a manager and things did not get any better. The manager cut me off while speaking and again said you can’t order delivery on the app. I asked her if she would like to have my order number and she refused. I explained I needed a refund for the items I did not receive. She placed me on hold and another person got on the phone to take down my name and telephone number. No information was provided regarding when I should be expecting my refund.
Food: 3
Service: 1
The fries were bad the burger was
Atmosphere: 4
Food: 3
Service: 5
Consistant customer - food and service is always wonderful. Big thank you to Jennifer and Maurice for helping fix an issue with a previous order and going above and beyond.
Food: 5
Service: 5
Restaurantji Recommends
Definitely not coming back.
Service: 1
Regular at 5 guys but first time at this location.
Food was carelessly prepared. My burger was burnt and the mushrooms and peppers were put on opposite sides of the burger.
Atmosphere: 3
Food: 2
Service: 2
Literally watched the lady in the black hat go outside, play with a dog and come back in and start cooking all while still wearing the same apron, so disgusting
Atmosphere: 1
Food: 2
Service: 1
Best give guys in Raleigh. Food was on time. The place is superb clean
Atmosphere: 5
Food: 5
Service: 5
Door-dash’d yesterday and food was pretty good. Cajun fries could use way more Cajun seasoning, burger bread was a bit soggy, but food overall did not disappoint!
Food: 3
Recommended dishes: Grilled Mushrooms
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