Gloria Jean's Coffees Crabtree Mall
4325 Glenwood Ave Space 1114, Raleigh
(919) 783-8688
Recent Reviews
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still prefer it to starbucks but its not as good since changing hands. for the steep cost to quality ratio i think im going to just start getting my coffee before going into the mall
Atmosphere: 3
Food: 2
Service: 4
Cute little shop tucked in a corner of the mall. Employees were friendly and able to recommend great drinks. Those were delicious and definitely rival starbies!
Atmosphere: 5
Food: 5
Service: 5
This place used to be the best place to get a coffee. But since the new management took over. It is always a disaster, always wrong order even though you ordered it very clear to the register. It is such a disappointment. Gloria Jeans can do better.
Atmosphere: 1
Food: 1
Service: 1
I had an iced mocha here to beat the summer heat and loved it!
Atmosphere: 5
Service: 5
Ultimate chocolate was just the right amount of sweet, not overly sweet like other places chiller drinks.
Atmosphere: 5
Food: 5
Service: 5
Not so nice Indian lady was very short apparently didn’t even want to wait for me to put a tip on the card. Asked for a mocha coffee and wanted to add vanilla to sweeten. Needless to say 7 packets of sugar later that I mixed while she watched me at the counter. Apparently it’s offensive to have previous coffee experience on how to make drinks
Atmosphere: 3
Food: 4
Service: 1
Coffee is awesome, we love the irish cream Coffee bags. Would love to see more variety of ground flavors
Atmosphere: 5
Service: 5
Workers were so kind! And the drinks are delicious!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies N' Cream
Great coffee and really nice people. Will definitely come again!
Atmosphere: 5
Food: 5
Service: 5
I came here for the first time yesterday and there was this employee I didn’t get his name but he gave good customer service and was really nice overall! The iced mocha I got was pretty good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly service and real great coffee! I loved the white chocolate caramel latte!!
Atmosphere: 5
Food: 5
Service: 5
My other half went to get coffee for the both of us today and she said she was completely ignored. She said that 5 people got their drinks before she did (even though she placed her order before them). She also noted that none of the staff looked busy. Since she waited 20+ mintues she will now be very late to her job.
Atmosphere: 2
Food: 3
Service: 1
They have such nice people here! I wasn’t able to try the coffee but the smoothies are great (:
Atmosphere: 5
Food: 5
Service: 5
Parking was easy to find, today on New Year’s Eve. It’s in the mall across from H & M, lower level of Crabtree Valley Mall.The customer service was upbeat and friendly. All smiles. I ordered a white chocolate, cherry chiller. It was very tasty.The coffee shop was clean and spacious. They offer seating if you want to enjoy your coffee inside.I can’t wait to try other flavors. I haven’t been to Gloria Jean’s since they were in North Hills over 20 years ago. I signed up for their rewards and went straight to the mall for some coffee. I will be returning soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chocolate
Great coffee shop..... staff is extremely friendly and helpful. If your at the Crabtree valley mall in Raleigh NC this is the place to get coffee!!!!!
Atmosphere: 5
Food: 5
Service: 5
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