Heirloom

219 S West St, Raleigh
(919) 897-2288

Recent Reviews

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Rachel Stanford

I love this place! I've tried many of their teas. My favorites are the hojicha latte, black rose tea, and white tea. I have only had one thing that I didn't absolutely love, and the woman (I cannot remember her name) who rang me up and made the drink was so sweet to remake me a different version of it! The ambience is great - bright, clean, and good music. I can't wait to go back and try the seasonal syrups they have - ube, mango, and another one.

Atmosphere: 5

Food: 5

Service: 5

Chloe Winston

Went above and beyond.

Bryan Glover

Heirloom baguette was delicious! And I appreciate their making me a decaf iced coffee on such a hot morning.

Atmosphere: 5

Food: 5

Service: 5

Jill Gagnon

best matcha I've had. didn't have anything to eat, but would for sure go back to try other coffee/drinks there.

Atmosphere: 4

Service: 4

Jessica Bales

Oh my gosh I feel so awful I totally forgot to write a review! I also feel terrible because I totally forget the Cashier's name that took care of me.

She was this super cute, very beautiful girl and she had glasses and curly hair. It was on April 4th around 10am (hope this helps!) I had orange hair if she remembers!

I got a flat tire literally driving there to meet a new friend and I was so frazzled and stressed. She took my order and gave it to me on the house because of how stressed I was.

I cannot tell you how much it meant to me and how incredible the service always is but this time especially. Literally so amazing that I am taking the time almost 4 months later because I still remember her. Thank you so much and sorry I never got your name!

Not to mention their porridge is sooo good and so is the coffee. Love the atmosphere and just overall vibe of the whole place. Cannot recommend this place enough! 100/5 stars if I could!

Atmosphere: 5

Food: 5

Service: 5

Erin Glosser

Very pretty aesthetic, friendly staff that brings your order to you outside if you sit there. Despite a line almost out the door, my friend and I were helped quickly and hardly waited. Delicious coffee and mochi waffle with generous cream and strawberries. Looking forward to coming back and trying something else!

Atmosphere: 5

Food: 5

Service: 5

Jonn Gore

We tried this place for the first time and we loved it. Service was exceptional and friendly. The food was delicious and the coffee smooth. We will definitely be back for more! The place can fill up fast so come early:)

Atmosphere: 5

Food: 5

Service: 5

Gina Romano

Came in for an evening cappuccino. Great vibe and the cappuccino was perfectly made and beautiful.

Atmosphere: 5

Service: 5

Ilia N

The only reason I visit this place is donuts. The best ever donuts in the USA.

Atmosphere: 5

Food: 5

Service: 5

Murphy Bovbjerg

The tea and coffee has always been high quality and I considered myself a regular and found the service friendly. I guess the girls behind the counter need to be reminded how to treat customers since they feel it’s appropriate to mistreat young women for sport.

Atmosphere: 3

Food: 3

Service: 2

Kelvin Lamont K

I read a comment down below that the food was overpriced, which made me laugh out loud. This restaurant is easily 5/5, simply because we are actually getting what we pay for, which is Gastronomy - food culture and its actually affordable. Visit, you will not be disappointed!

Atmosphere: 5

Food: 5

Service: 5

JP Hoonigan

Great food and superb customer service! I love the chicken pourage with eggs, garlic, ginger, onion leaf, and sweet & spicy sauce! It reminds me of the food in my home country Philippines called "Lugaw" very similar. Super delicious! Highly recommended! Will definitely be back for more soon👍

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Porridge

Dina Touchon

We came here for breakfast on our visit to Raleigh and it was excellent. Highly recommend the breakfast baguette. We also really enjoyed the avocado toast and mochi waffles. My son thoroughly enjoyed his hot chocolate. I would have ordered the overnight oats but they weren’t ready. The vibe was vibrant and the place felt very clean and nice.

Atmosphere: 5

Food: 5

Service: 5

Sara Holley

I'm rarely ever compelled to write a review, but I am just that impressed by this place! I had the matcha latte (with regular sweetness) and char siu pork belly for lunch, as pictured. I was expecting the drink to take the spotlight and the food to take a back seat, but I was pleasantly surprised to realize that both were executed to perfection.

The frothiness and vibrancy of the matcha were on point--you can tell from the rich green color that the matcha they use is of high quality. And the frothiness comes from good whisking form. Those bubbles lasted to the very bottom of the mug!

The char siu pork belly was pure indulgence and comfort. The meat was tender and juicy, and the sauce was sweet, but not too sweet. The best part for me was the ratio of ingredients. There was just enough sauce to mix in with the rice and get a wonderful flavor throughout (I'm someone who typically eats around the rice). And the cabbage and egg anchored the whole thing.

To top it all off, service was friendly and the atmosphere was pleasant. No negatives to share based on my first visit. I will be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Braised Pork Belly Rice Bowl

Megan Palash

Coffee is 10/10. Breakfast baguette is 10/10. I can’t speak for dinner as I never tried it but the amount of time I spent in this place since moving to Raleigh I should ask for a W-2😂. Love it!!!

Atmosphere: 5

Food: 5

Service: 5

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