Jersey Mike's Subs

There was a time when Jersey Mike’s sandwiches were really good. I found out how much that has changed today. I paid $13+ for a 6”-8” sandwich that I took two bites out of and threw away.
I’m pretty sure there was an entire jar of mayonnaise on the sandwich and also oil and vinegar creating a mushy, slimy mess. Very little meat, browning lettuce and unripe tomatoes completed the tasteless, inedible creation.
I’ve y had to be gluten free for months so I was really looking forward to eating bread. It was all such a disappointing experience.
Everything is expensive, that’s bad enough, but when food is so poorly prepared that throwing it away is the only option, that’s just not acceptable.

Great Service from the Manager and Assistant Manager 👏🏾 👌

Barely any meat on my sub and they ran out of lettuce. Considering there is a food lion next door, that is ridiculous. Two ladies working register were busy talking and laughing to the point it was hard for the lady to hear my order. Will be going to a different location going forward.

We were passing through just about 1 hour before closing and had 7 of us, (including a 1 and 3 year old)
Three in our party are “celiacs” so can always be a little tough for us and the staff.

But……Wow, what a great job! Staff was super friendly and very knowledgeable about gluten free and safety. They took orders, changed gloves, interacted with the kids and reassured us all would be safe for the GF crew. Super pleased with all aspects of the visit

They are always understaffed here - takes way too long to get what you order. Been like this for years and the owner would rather not hire an extra person and save some money, which has lost them money in the long run.

Ended up leaving at 1:15 - requesting a refund and not ordering from that location again.

Thank you for the friendly service and clean restroom!

We don't use this location anymore. Its clear they are having staffing issues, which is legitimate and we hate to see that, but often times the store is dirty and crowded, and several times they were having issues with the POS and none of the workers knew how to fix it or take care of the customers. Generally very poor customer service and experience here.

I really enjoy this location. Food is always yummy and staff here are so polite & always greet me with a warm smile.

Imani (GM) and her staff is absolutely delightful! They are professional and extremely friendly. Enjoyed my experience and especially my Italian Sub. ❤️ Will definitely continue to visit this location!

Walked in, was only person in the restaurant, and they just kept making online orders and ignored me. After 15 min I just left. This location is a hot mess. Go to the one in heritage it’s 1000x better.

The ladies who took care of us today were spectacular. The restaurant was beyond busy with online, catering and walk in orders and they held their composure, maintained a positive attitude and kept pushing forward making sandwiches. I grabbed their names as I left because I wanted management to know just how exceptional they were. Here's a shout out to Ms. Alexis and Ms. Laniyah! Keep shining bright ladies!

Atmosphere: 5

Food: 5

Service: 5

Had an emergency at 130 pm and had to use the restroom. The closest was Jersey Mike's. Ran in and out, no questions ask upon leaving I was greeted and even a nice"Have a great day, with a big smile!! Didn't have to purchase anything
Thank you! For great customer service ♥️my bank across 1st Citizen bank didn't even let me use their restroom not even because I am a customer. ?

Service: 5

This location is the worst! Terrible sandwich - everything incorrect - bread chewy - nasty attitude by employees.
Go somewhere else!

Food: 1

Service: 1

Imani rocks! I recently visited Jerseys Mike’s for the first time and ordered the chipotle chicken sandwich. My sandwich was awesome! I appreciate Imani’s friendliness, good service and her food recommendation.

Atmosphere: 5

Food: 5

Service: 5

Understaffed, unprepared. No management on site. This location is a disaster every time I have visited.

Atmosphere: 1

Food: 3

Service: 1