Stood at register for 5 minutes without being acknowledged until I could order even though I was the only one in line. Store was clean and food was good but chicken is a little wet/rubbery but that's a US thing unlike Japan's
Atmosphere: 4
Service: 1
Kenny Damato
Worst customer service i ever recieved from any resturant in my life. What a joke of a company. Lost a customer for life đŻ
Service: 1
ayoub ereddoudi
They don't care about customers and make them wait for long time. They talk badly.
Service: 1
DEXTER DAVIS
That's the worst in Raleigh bad service Everytime I go there the white girl I think she's the manager always rude and act like she don't want to give you service everybody else is nice even the cook I like his energy I think y'all need to replace her for somebody else
Shon Whitehead
These people are soooo low vibrational it dont make no sense.. save yourself the heartache, this is not the place to eat. I go through the drive through, as happy go lucky as ever! I extend courtesy to them being considerate of the time they close and i asked what foods did they have left. The cashier come back at me with â how can i help you â.. i proceed with my order then he tells me they dont have it! I place my order and he reads back something totally wrong. I get to the window and i was missing some sauce and they took forever to give it to me. When i finally got it, i politely give the manager my complaint. Of course the complaint wasnt accepted and was deflected back on to me! I grew extra difficult after i asked for her name and she refused to give it to me. She refused and i continued to sit in the drive through, waiting for a name. They finally call the police on me and trespass me. Babyyyyyy, i don't care if i haven't ate in 48 hours.. this store will NEVER get my service again. To be clear, there was a guy named christian that took the order. I didn't get the manager name but she was heavy set and fair skinned with two nose piercings. In the midst of me talking to the police because i didn't leave she directs a comment to me. If I was on the same level as them that could have turned into a whole heated argument with possibly the resolve of violence.
Atmosphere: 1
Food: 1
Service: 1
T Shasteen
Slow service with zero smiles
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
Zed Holley
I tried to pick up a doordash by walking in and the tall black guy slammed the door right in my face. Your customer service sucks
Atmosphere: 1
Food: 1
Service: 1
Blake Behlman
Donât eat here! Seriously! The chicken is microwaved or something multiple times to the point itâs so hard to even chew itâs like a hockey puck while at the same time being pink in the middle⊠the biscuit had mold and the fries were so ice cold I couldâve just gotten a frosty at Wendyâs
Atmosphere: 1
Food: 1
Service: 1
Garry Howard
Lobby closed at 4:30pm on a Sunday. Drive Thru slow. They obviously do not want my money! Congrats and goodbye !
April
Poor customer service. Long wait times.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, 3 PC Tenders Combo, Tender
Weekday lunch!! This place is clean, the staff are great, the food was hot fresh and fast!! My coworkers and I were impressed!!! Thank you so much!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 3 PC Tenders Combo, Tender, Thigh
Ndrin oyou
The Lady at the Window (12:35), very bad service customer. Please leave your bad mood at home.
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken
David Sutphin
The worst customer service. No smile, no thank you. They acted as if they were too sad and sorry to wait on me. The fries were not fresh.
Atmosphere: 3
Food: 2
Service: 1
Camdon Rohrer
Doesnât take orders past 10:30 had 2 Uber eats that they swore me off the phone, donât waste your time or money here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Madison Strickland
I called this location and this rude lady answered the phone and I asked a QUESTION âDo you guys sell chicken sandwiches with coleslaw on itâ? SHE SAID SOME âGO TO SCHOOL AND LEARN SOMETHING.HONEY WHY DONâT YOU STOP WORRYING ABOUT ME AND MY EDUCATION,AND FIGURE OUT WHY YOU GOT 2.8 STARS!
Stood at register for 5 minutes without being acknowledged until I could order even though I was the only one in line. Store was clean and food was good but chicken is a little wet/rubbery but that's a US thing unlike Japan's
Atmosphere: 4
Service: 1
Worst customer service i ever recieved from any resturant in my life. What a joke of a company. Lost a customer for life đŻ
Service: 1
They don't care about customers and make them wait for long time. They talk badly.
Service: 1
That's the worst in Raleigh bad service Everytime I go there the white girl I think she's the manager always rude and act like she don't want to give you service everybody else is nice even the cook I like his energy I think y'all need to replace her for somebody else
These people are soooo low vibrational it dont make no sense.. save yourself the heartache, this is not the place to eat. I go through the drive through, as happy go lucky as ever! I extend courtesy to them being considerate of the time they close and i asked what foods did they have left. The cashier come back at me with â how can i help you â.. i proceed with my order then he tells me they dont have it! I place my order and he reads back something totally wrong. I get to the window and i was missing some sauce and they took forever to give it to me. When i finally got it, i politely give the manager my complaint. Of course the complaint wasnt accepted and was deflected back on to me! I grew extra difficult after i asked for her name and she refused to give it to me. She refused and i continued to sit in the drive through, waiting for a name. They finally call the police on me and trespass me. Babyyyyyy, i don't care if i haven't ate in 48 hours.. this store will NEVER get my service again. To be clear, there was a guy named christian that took the order. I didn't get the manager name but she was heavy set and fair skinned with two nose piercings. In the midst of me talking to the police because i didn't leave she directs a comment to me. If I was on the same level as them that could have turned into a whole heated argument with possibly the resolve of violence.
Atmosphere: 1
Food: 1
Service: 1
Slow service with zero smiles
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
I tried to pick up a doordash by walking in and the tall black guy slammed the door right in my face. Your customer service sucks
Atmosphere: 1
Food: 1
Service: 1
Donât eat here! Seriously! The chicken is microwaved or something multiple times to the point itâs so hard to even chew itâs like a hockey puck while at the same time being pink in the middle⊠the biscuit had mold and the fries were so ice cold I couldâve just gotten a frosty at Wendyâs
Atmosphere: 1
Food: 1
Service: 1
Lobby closed at 4:30pm on a Sunday. Drive Thru slow. They obviously do not want my money! Congrats and goodbye !
Poor customer service. Long wait times.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken, 3 PC Tenders Combo, Tender
Restaurantji Recommends
Weekday lunch!! This place is clean, the staff are great, the food was hot fresh and fast!! My coworkers and I were impressed!!! Thank you so much!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 3 PC Tenders Combo, Tender, Thigh
The Lady at the Window (12:35), very bad service customer. Please leave your bad mood at home.
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken
The worst customer service.
No smile, no thank you. They acted as if they were too sad and sorry to wait on me. The fries were not fresh.
Atmosphere: 3
Food: 2
Service: 1
Doesnât take orders past 10:30 had 2 Uber eats that they swore me off the phone, donât waste your time or money here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
I called this location and this rude lady answered the phone and I asked a QUESTION âDo you guys sell chicken sandwiches with coleslaw on itâ? SHE SAID SOME âGO TO SCHOOL AND LEARN SOMETHING.HONEY WHY DONâT YOU STOP WORRYING ABOUT ME AND MY EDUCATION,AND FIGURE OUT WHY YOU GOT 2.8 STARS!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Extra Buttery Biscuit, Fried Chicken, Chicken Tender, Gravy, Cole Slaw
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