This is the best one among Raleigh, Garner, and Apex. Always fresh food, professional staff, and great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Pieces Breast & Wing Combo, Chicken Sandwich, Tender, Cole Slaw, Fried Chicken, Spicy Chicken Sandwich Combo, Spicy Chicken Sandwich, Chicken Little Combo, French Fries
Des Crawford
If I could give them a negative anything, I would! Ask for a receipt people! One of the workers will say a total as $17.00, for example, if your bill comes to $16.59. He then pockets the change. I only realized it because he did that 2x in a row. So, I said to him, what are the odds w/ that... we had a rounded bill the last time. So smarty pants came back with, you should go play the lottery. My man then asked him for a receipt. That's when he gave the exact total, and it was NOT $25 as he first stated. It was $24 something. Imagine how much money he's pocketing if he does this on a regular. The next time (I won't give any more chances again!!!), while I was driving through the drive thru, I noticed that this same employee, and what looked like a female customer with a toddler, were playing in the dining area. I had to drive off for a few minutes, but when I returned, the same employee was on the employee's side of the service counter and that same female was on the other side. The toddler, however, was standing on the counter, with shoes on, while the employee wiped his nose as he played with him. He had the headset on and took my order. When I approached the window, I saw a different employee. As I made my payment, I asked the cashier to not let the other employee prepare my food because he was just playing with a child and was also wiping the child's nose. Eventually, the employee walked by with a paper towel wiping his hands as he side-eyed at me in my vehicle. He then turned back to the food prep area, and it looked as if the food he was handling went into the bag that was mine. The end result was that a few hours later, I had stomach pains and diarrhea that continued well into the entire day and then into the wee hours of the following morning. I will NEVER EVER return to that disgusting place again. The place looks atrocious and honestly, the workers look worse than that. You know what? Don't ask for a receipt. JUST DON'T GO AT ALL!!!
Atmosphere: 1
Food: 1
Service: 1
Daria Bimenova
Very tender chicken. Fresh. The restaraunt is cleanreally nice place!
Lisa Barfield
Chicken pot pie was dry..
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Famous Bowl, Fried Chicken
Tina Hicks
Food has always been fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Steve Ramirez
Professional, friendly and good service!
Atmosphere: 5
Food: 5
Service: 5
Liomar Rodriguez
Spectacular, very professional, once again thank you Rosa for your work
Atmosphere: 5
Food: 5
Service: 5
G G
In my experience the service was great, fast and my order was fine, place was clean and the staff was friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fill Up Box
David Sutphin
I came by near closing time. The lady was working very hard and was an example of great customer service.
Atmosphere: 5
Food: 4
Service: 5
Breana Williams
Highly DO NOT recommend going to this KFC! Orders are never right and this last time I went and received half of what I payed for without them offering to correct their mistake once notified! I’ve always loved KFC food and have been a customer for many years and I have never seen bad service like this location! BTW this is a large mashed potatoes from them! Nowhere near the accurate amount or what I payed for!!
What can I say this is the New KFC. SLOW , INACCURATE
Atmosphere: 1
Service: 1
E. Harlan Harrison
I love to come to this KFC specifically but every time I try to call them about my order, the phone never gets answered or the line will be busy. Tonight I've been trying to call them for over 15 minutes or so until now. Every call I made, I get the busy signal. I can never get anyone on the phone to ask questions or tell them about my meal. This makes me want go to a competitor where they at least answer the phone. That's ridiculous... why have a phone if you're not going to answer it? or stay on it so long, that no one can get through? Frustrated with KFC.
Atmosphere: 4
Food: 4
Service: 3
Cynthia Sessoms
I can’t understand I you get free points to redeem free food why kfc employee said they can’t accept that they have a KFC app, but they don’t have a barcode for you to earn points
Donald Preston
Will not be returning to this location, the young lady at the register was wonderful but the manager and the young lady bringing the orders out are so unprofessional.
Atmosphere: 2
Food: 3
Service: 1
Rebekah Didomenico
The manager was extremely rude and refused to help me. The other employees acted like they didn’t know what they were doing
This is the best one among Raleigh, Garner, and Apex. Always fresh food, professional staff, and great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Pieces Breast & Wing Combo, Chicken Sandwich, Tender, Cole Slaw, Fried Chicken, Spicy Chicken Sandwich Combo, Spicy Chicken Sandwich, Chicken Little Combo, French Fries
If I could give them a negative anything, I would! Ask for a receipt people! One of the workers will say a total as $17.00, for example, if your bill comes to $16.59. He then pockets the change. I only realized it because he did that 2x in a row. So, I said to him, what are the odds w/ that... we had a rounded bill the last time. So smarty pants came back with, you should go play the lottery. My man then asked him for a receipt. That's when he gave the exact total, and it was NOT $25 as he first stated. It was $24 something. Imagine how much money he's pocketing if he does this on a regular.
The next time (I won't give any more chances again!!!), while I was driving through the drive thru, I noticed that this same employee, and what looked like a female customer with a toddler, were playing in the dining area. I had to drive off for a few minutes, but when I returned, the same employee was on the employee's side of the service counter and that same female was on the other side. The toddler, however, was standing on the counter, with shoes on, while the employee wiped his nose as he played with him. He had the headset on and took my order. When I approached the window, I saw a different employee. As I made my payment, I asked the cashier to not let the other employee prepare my food because he was just playing with a child and was also wiping the child's nose. Eventually, the employee walked by with a paper towel wiping his hands as he side-eyed at me in my vehicle. He then turned back to the food prep area, and it looked as if the food he was handling went into the bag that was mine. The end result was that a few hours later, I had stomach pains and diarrhea that continued well into the entire day and then into the wee hours of the following morning. I will NEVER EVER return to that disgusting place again. The place looks atrocious and honestly, the workers look worse than that. You know what? Don't ask for a receipt. JUST DON'T GO AT ALL!!!
Atmosphere: 1
Food: 1
Service: 1
Very tender chicken. Fresh. The restaraunt is cleanreally nice place!
Chicken pot pie was dry..
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Famous Bowl, Fried Chicken
Food has always been fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Professional, friendly and good service!
Atmosphere: 5
Food: 5
Service: 5
Spectacular, very professional, once again thank you Rosa for your work
Atmosphere: 5
Food: 5
Service: 5
In my experience the service was great, fast and my order was fine, place was clean and the staff was friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fill Up Box
I came by near closing time. The lady was working very hard and was an example of great customer service.
Atmosphere: 5
Food: 4
Service: 5
Highly DO NOT recommend going to this KFC! Orders are never right and this last time I went and received half of what I payed for without them offering to correct their mistake once notified! I’ve always loved KFC food and have been a customer for many years and I have never seen bad service like this location! BTW this is a large mashed potatoes from them! Nowhere near the accurate amount or what I payed for!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
What can I say this is the New KFC. SLOW , INACCURATE
Atmosphere: 1
Service: 1
I love to come to this KFC specifically but every time I try to call them about my order, the phone never gets answered or the line will be busy. Tonight I've been trying to call them for over 15 minutes or so until now. Every call I made, I get the busy signal.
I can never get anyone on the phone to ask questions or tell them about my meal.
This makes me want go to a competitor where they at least answer the phone. That's ridiculous... why have a phone if you're not going to answer it? or stay on it so long, that no one can get through?
Frustrated with KFC.
Atmosphere: 4
Food: 4
Service: 3
I can’t understand I you get free points to redeem free food why kfc employee said they can’t accept that they have a KFC app, but they don’t have a barcode for you to earn points
Will not be returning to this location, the young lady at the register was wonderful but the manager and the young lady bringing the orders out are so unprofessional.
Atmosphere: 2
Food: 3
Service: 1
The manager was extremely rude and refused to help me. The other employees acted like they didn’t know what they were doing
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