Worst food experience in my life. Exceptionally long wait time. The order was wrong, despite the ticket on the bag. They tried to downsize all of the drinks.
Atmosphere: 1
Food: 1
Service: 1
John L
This place is the worst McDs around. Terrible customer service and the food is typically worse than you would expect at a McDs. How this place is still in business boogles the mind. Should have went to Chick-fil-A.
Atmosphere: 1
Food: 1
Service: 1
Terrible Faith
Compared to where Im from this is top notch lol
Atmosphere: 4
Food: 5
Service: 4
Dan McHugh
Went at 9:30pm on a Monday after the movie. Nobody answered the intercom. We pulled around and nobody was in the store. Abandoned their posts and the web says open until 11 pm. We left. Will never go back. 7/14/2025
Service: 1
mimidaze75
Iam so disgusted with this McDonald’s on 2900 Wakefield pines Dr wake forest 27587. I ordered breakfast this morning through the app go to get my food they tell me they don’t have it . My order did not go through and speak to manager. Spoke to manager rude telling me I ordered from different place I showed them my phone I order from here all the time . I never got my refund of $10 . Call main office still have not heard from them . I’m going to make a phone call to better business bureau because they are using wake forest zip this is not wake forest so they better get their location right this is Wakefield . Wake forest is in the total opposite direction. Will never go here or any McDonald’s again they just lost a good customer. Bk is where I’m going never have a problem with them
Atmosphere: 1
Food: 1
Service: 1
DL 3562
Pretty good experience here with the family. Absolutely dead on a Sunday so nearly had the place to ourselves. Great looking restaurant inside and out. Atmosphere was 9/10. Prices were reasonable and the food was decent. Brisket was 8/10 and the sausage was on point 10/10. The pulled pork served here tasted similar to Raleigh's award winning spot The Pit. 9/10 My boy ordered ribs and really liked them. Sides were pretty good too but wasn't a fan of the gruyere mac n cheese. Wish I tried something else. The young bartender that took our order was misguided in telling my wife that chopped BBQ and pulled pork were the same thing. We both kinda laughed it off on the way home though. 🤪 Nice guy though. Would go back if we're in downtown Durham.
Atmosphere: 5
Food: 4
Service: 4
Kaylie Miranda
I took my children to go get some chicken nuggets and french fries both of their french fries were barely full and they were short a chicken nugget each Their meals the lady on the speaker was yelling for someone to get a finger to clear her screen I guess, and the man at the Food window I asked him to make sure that there was ranch in the bag for the children, and he threw a handful of ranch in there and threw the bag at me and mumbled something under his breath as he closed the window The service here is very disrespectful very cheap. The chicken nuggets were soggy. The fries were half full. I will never eat her again.
Food: 1
Service: 1
Nichelle Baker
Food was alright, atmosphere was cool, but the service, they don’t even deserve the one star that I gave, very loud and rude, and shouldn’t be talking about there personal to the point that we all who are in this establishment are able to hear them very clearly, I will not come to this McDonald’s again!!
Atmosphere: 3
Food: 3
Service: 1
Scott Allen
Took 15 minutes for 3 items. Ordered a plain McChicken and of course when we got home it was loaded with lettuce and mayo. This location is awful. I'll drive to Stadium drive or Heritage from now on even though this location is 3 mins from home.
Biscuit was not fully cooked, steak was old and chewy. The staff was excellent tho so that's why I didn't go back and complain about the food
Atmosphere: 5
Food: 1
Service: 5
cullen toomey
They microwave burgers… this location needs an overhaul from the team members to the GM. Everyone should be fired.
Taneal Kyseth
I never leave reviews but I have given this McDonalds several chances, hoping maybe the staff turn over is high enough I don’t have to worry about the rude people I encounter everytime. The lady who normally works the drive through window on week days, she’s nasty. Never patient, kind, or friendly. Once time I asked her for ketchup and she closed the window in my face, I sat there for several minutes waiting, she never turned back around towards me. When she takes payments, she sticks the card reader out of the window instead of taking the card, you can’t see where to put the card if you are in a low car and she gets annoyed if it takes you too long. And every time I have asked for ketchup, and I was acknowledged, I get one packet… does McDonald’s give their employees bonuses for not giving away the ketchup? Because the guard it like a dwindling resource.
Great!!
Atmosphere: 5
Food: 5
Service: 5
Worst food experience in my life. Exceptionally long wait time. The order was wrong, despite the ticket on the bag. They tried to downsize all of the drinks.
Atmosphere: 1
Food: 1
Service: 1
This place is the worst McDs around. Terrible customer service and the food is typically worse than you would expect at a McDs. How this place is still in business boogles the mind. Should have went to Chick-fil-A.
Atmosphere: 1
Food: 1
Service: 1
Compared to where Im from this is top notch lol
Atmosphere: 4
Food: 5
Service: 4
Went at 9:30pm on a Monday after the movie. Nobody answered the intercom. We pulled around and nobody was in the store. Abandoned their posts and the web says open until 11 pm. We left. Will never go back. 7/14/2025
Service: 1
Iam so disgusted with this McDonald’s on 2900 Wakefield pines Dr wake forest 27587. I ordered breakfast this morning through the app go to get my food they tell me they don’t have it . My order did not go through and speak to manager. Spoke to manager rude telling me I ordered from different place I showed them my phone I order from here all the time . I never got my refund of $10 . Call main office still have not heard from them . I’m going to make a phone call to better business bureau because they are using wake forest zip this is not wake forest so they better get their location right this is Wakefield . Wake forest is in the total opposite direction. Will never go here or any McDonald’s again they just lost a good customer. Bk is where I’m going never have a problem with them
Atmosphere: 1
Food: 1
Service: 1
Pretty good experience here with the family. Absolutely dead on a Sunday so nearly had the place to ourselves. Great looking restaurant inside and out. Atmosphere was 9/10. Prices were reasonable and the food was decent. Brisket was 8/10 and the sausage was on point 10/10. The pulled pork served here tasted similar to Raleigh's award winning spot The Pit. 9/10 My boy ordered ribs and really liked them. Sides were pretty good too but wasn't a fan of the gruyere mac n cheese. Wish I tried something else. The young bartender that took our order was misguided in telling my wife that chopped BBQ and pulled pork were the same thing. We both kinda laughed it off on the way home though. 🤪 Nice guy though. Would go back if we're in downtown Durham.
Atmosphere: 5
Food: 4
Service: 4
I took my children to go get some chicken nuggets and french fries both of their french fries were barely full and they were short a chicken nugget each Their meals the lady on the speaker was yelling for someone to get a finger to clear her screen I guess, and the man at the Food window I asked him to make sure that there was ranch in the bag for the children, and he threw a handful of ranch in there and threw the bag at me and mumbled something under his breath as he closed the window The service here is very disrespectful very cheap. The chicken nuggets were soggy. The fries were half full. I will never eat her again.
Food: 1
Service: 1
Food was alright, atmosphere was cool, but the service, they don’t even deserve the one star that I gave, very loud and rude, and shouldn’t be talking about there personal to the point that we all who are in this establishment are able to hear them very clearly, I will not come to this McDonald’s again!!
Atmosphere: 3
Food: 3
Service: 1
Took 15 minutes for 3 items. Ordered a plain McChicken and of course when we got home it was loaded with lettuce and mayo. This location is awful. I'll drive to Stadium drive or Heritage from now on even though this location is 3 mins from home.
Food: 1
Service: 1
Restaurantji Recommends
Best McDonald's iced coffee.
Atmosphere: 5
Food: 5
Service: 5
S~L~O~W is an understatement
Atmosphere: 1
Food: 1
Service: 1
Biscuit was not fully cooked, steak was old and chewy. The staff was excellent tho so that's why I didn't go back and complain about the food
Atmosphere: 5
Food: 1
Service: 5
They microwave burgers… this location needs an overhaul from the team members to the GM. Everyone should be fired.
I never leave reviews but I have given this McDonalds several chances, hoping maybe the staff turn over is high enough I don’t have to worry about the rude people I encounter everytime. The lady who normally works the drive through window on week days, she’s nasty. Never patient, kind, or friendly. Once time I asked her for ketchup and she closed the window in my face, I sat there for several minutes waiting, she never turned back around towards me. When she takes payments, she sticks the card reader out of the window instead of taking the card, you can’t see where to put the card if you are in a low car and she gets annoyed if it takes you too long. And every time I have asked for ketchup, and I was acknowledged, I get one packet… does McDonald’s give their employees bonuses for not giving away the ketchup? Because the guard it like a dwindling resource.
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