Staff lies and has horrible customer service. They do not follow what is displayed on the menu. I bought a large iced caramel coffee partially to get a monopoly sticker and it lacked one. When i went up to the counter 10 other items had the stickers. They cheat you on their order for those participating in McDonald's monopoly
Atmosphere: 1
Food: 1
Service: 1
Brandon Nichlos Reid
So I get there this morning order a mocha i figure i can sip on that and than ill order food after im done. Wait while im trying to order my coffee i have a homless man come up to me hey you got a dollar first I said no I have more than a dollar and he starts walking away and than I felt like shit because I have at least one person ask me for money per day in raleigh but im tired of saying no so I got him a large coffe. So I got my large mocha and a large coffe for the homless man and you never know who is legit homless or not anymore they did a big investigation so your always taking a chance on that. Finally I get done with my mocha so I order a sausage gravy biscuit platter and was gonna surprise the homless man with a sausage egg biscuit but after I put my order in through the app I forgot to order another large mocha so I ordered a large mocha at the counter and I got that before ya know but the person running front counter gave me a large mocha frappe not a large mocha. So 10 minutes later im standing and the person running register says what number are you I said 1670 and he said okay hold on and than 10 minutes later he asked me agin and since its been almost thirty minutes waiting for my order I dont have a number and the order screen for customers to view doesn't even say serving 1670 anymore finally the manager came and I was showing her the receipt but she seemed to be gaslighting me because she seemed to not be able to recognize a receipt you get through the mcdonalds app. So finally the manager handed me a black container of two biscuit in the worst gravy ever and the sausage biscuit and your supposed to get two hash browns and to biscuits covered in gravey so I left it in the back sat down sipping on the mocha frappe that was supposed to be a mocha and finally got worked up and I smashed the bag threw on the seat and threw the rest or what I paid for but didnt want is wasn't correct all over there seat. I really lost control and just left and I won't be coming back to this location ever again but a least the homless got a coffe he left before I could give him the sausage egg biscuit I ordered him but before waiting 40 minutes for the order he asked me for a cigarette and I dont smoke so whatever I wanted to post this before they round me up like the gastopo I this that how tou spell It. So out raleigh,nc. Also I spent almost 10 dollar and waited almost 40 minutes and did get the correct order.
Atmosphere: 1
Food: 1
Service: 1
David Scott
Staff is outstanding at their job 👏
Atmosphere: 5
Food: 5
Service: 5
Laurie Froggatt
delivered a large fry that had salt on them when I freaking ordered NO SALT and the fry box was not full more like a medium !
Carolyn Michele Jones-Kirkland
Nothing...I'm traveling out of town, had ordered 2 orders of hash brown instead got egg and cheese mc muffin. Went back for a 11pm eats, ordered double fish no tater with fries and sweet tea....got a single fish instead...my mistake, I should have checked my order before I left the drive thru....thank you that I was just visiting....
Atmosphere: 1
Food: 3
Service: 1
Luis Macias
Classical music over the speaks can be loud at times. Service is incredibly fast.
Atmosphere: 5
Food: 4
Service: 5
smooth guy
Terrible service. Won’t come back here. Fries half full and she told me this is a large. Last time every coming here
They did not help when the app was not working correctly. The manager was quite rude.
Service: 1
Nicole Tisdale
I just left there. They got my order all wrong. They need to close down.
Jaylon
Giving a review because they charge for water and ice. Regardless of if you're only getting ice, water or ordering something else with it; they charge every time. I worked at multiple mcdonald's locations and it is typically policy to give free water and/or free water/ice with a minimum purchase.
Atmosphere: 1
Food: 1
Service: 1
Feliciia Watson
So every time I go into this fast food restaurant my order is always wrong they have a bad attitude while staff sucks
Atmosphere: 1
Food: 2
Service: 2
kymbreleigh marin
Stopped by after a show . There was a man hanging around the drive thru and blocking cars trying to leave . He was even coming up to the windows of cars . The food was good but we didn't feel safe to park there to eat .
Staff is cool, music needs verity f.
Atmosphere: 1
Food: 5
Service: 3
Nice place
Atmosphere: 4
Food: 4
Service: 4
Quick...in and out!!
Staff lies and has horrible customer service. They do not follow what is displayed on the menu. I bought a large iced caramel coffee partially to get a monopoly sticker and it lacked one. When i went up to the counter 10 other items had the stickers. They cheat you on their order for those participating in McDonald's monopoly
Atmosphere: 1
Food: 1
Service: 1
So I get there this morning order a mocha i figure i can sip on that and than ill order food after im done. Wait while im trying to order my coffee i have a homless man come up to me hey you got a dollar first I said no I have more than a dollar and he starts walking away and than I felt like shit because I have at least one person ask me for money per day in raleigh but im tired of saying no so I got him a large coffe. So I got my large mocha and a large coffe for the homless man and you never know who is legit homless or not anymore they did a big investigation so your always taking a chance on that. Finally I get done with my mocha so I order a sausage gravy biscuit platter and was gonna surprise the homless man with a sausage egg biscuit but after I put my order in through the app I forgot to order another large mocha so I ordered a large mocha at the counter and I got that before ya know but the person running front counter gave me a large mocha frappe not a large mocha. So 10 minutes later im standing and the person running register says what number are you I said 1670 and he said okay hold on and than 10 minutes later he asked me agin and since its been almost thirty minutes waiting for my order I dont have a number and the order screen for customers to view doesn't even say serving 1670 anymore finally the manager came and I was showing her the receipt but she seemed to be gaslighting me because she seemed to not be able to recognize a receipt you get through the mcdonalds app. So finally the manager handed me a black container of two biscuit in the worst gravy ever and the sausage biscuit and your supposed to get two hash browns and to biscuits covered in gravey so I left it in the back sat down sipping on the mocha frappe that was supposed to be a mocha and finally got worked up and I smashed the bag threw on the seat and threw the rest or what I paid for but didnt want is wasn't correct all over there seat. I really lost control and just left and I won't be coming back to this location ever again but a least the homless got a coffe he left before I could give him the sausage egg biscuit I ordered him but before waiting 40 minutes for the order he asked me for a cigarette and I dont smoke so whatever I wanted to post this before they round me up like the gastopo I this that how tou spell It. So out raleigh,nc. Also I spent almost 10 dollar and waited almost 40 minutes and did get the correct order.
Atmosphere: 1
Food: 1
Service: 1
Staff is outstanding at their job 👏
Atmosphere: 5
Food: 5
Service: 5
delivered a large fry that had salt on them when I freaking ordered NO SALT and the fry box was not full more like a medium !
Nothing...I'm traveling out of town, had ordered 2 orders of hash brown instead got egg and cheese mc muffin. Went back for a 11pm eats, ordered double fish no tater with fries and sweet tea....got a single fish instead...my mistake, I should have checked my order before I left the drive thru....thank you that I was just visiting....
Atmosphere: 1
Food: 3
Service: 1
Classical music over the speaks can be loud at times.
Service is incredibly fast.
Atmosphere: 5
Food: 4
Service: 5
Terrible service. Won’t come back here. Fries half full and she told me this is a large. Last time every coming here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They did not help when the app was not working correctly. The manager was quite rude.
Service: 1
I just left there. They got my order all wrong. They need to close down.
Giving a review because they charge for water and ice. Regardless of if you're only getting ice, water or ordering something else with it; they charge every time. I worked at multiple mcdonald's locations and it is typically policy to give free water and/or free water/ice with a minimum purchase.
Atmosphere: 1
Food: 1
Service: 1
So every time I go into this fast food restaurant my order is always wrong they have a bad attitude while staff sucks
Atmosphere: 1
Food: 2
Service: 2
Stopped by after a show . There was a man hanging around the drive thru and blocking cars trying to leave . He was even coming up to the windows of cars . The food was good but we didn't feel safe to park there to eat .
Atmosphere: 1
Food: 5
Service: 5
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