The store is never opened its 2:40 pm on Sunday and its not opened again. They did not even put a sign on the door to tell the guest why.
Keshia C.
Great food, fast orders, and the food was accurate. I love this place.
Parking: Na
Wheelchair accessibility: Na
Leigh Meeker
Tables were dirty. Employees were on their phone, throwing things at each other, and generally not caring about working. There were three other tables with people, and it still took five minutes to cut, plate and serve a cinnamon rool!
Jj Fowl
The manager was so nice and accommodating. She helped me with my order issue very quickly.
David Hertzberg
I drove by there. No. I wouldn't go there. Too expensive, nutrient free, and everything tastes like sugar coated cardboard. Yuck upon expensive yuck.
Deborah Sansone
Panera was located in Crabtree Mall which is in North Carolina I had iced tea and then switched off to the Dr pepper while I walked around the shop.
Parking: I had a handicap sign so I was able to park real close.
Michelle Dunn
Great takeout I enjoyed the loyalty program also. Free drinks!!!
Caedon Weaver
Unironically, something needs to change with this place. Despite their short store hours (11am-5pm) they still manage to make the customer experience as inconvenient and confusing as possible. I showed up to grab a soda before my work shift only to be rudely told that they’re closed and I need to leave. Mind you it was 3:30pm and there was still an hour and a half til their scheduled closing time. I understand being short staffed, but it has been like this for two years now. I would rather have it open for only a few days a week than only three hours a day. Fix the place up or close up shop and let a more competent food chain use the space properly.
Tammi W Williams
love the food and drink here!!
Steve A
Update: Looks like they updated their hours but it never made it to Google Maps - I have attempted to amend on Google (by suggesting new hours) but we'll see if it sticks.Hours are M - Sat 11AM - 5PM, Sun 12-6PM.Still a shame this store is only open 6 hours a day (down from 10)...___________________________________Store is rarely open.Google / hours on store window do not correspond with reality.Have come here 3x between 30 min and 1.5 hours after advertised opening hours and both times store was closed.
Corporate needs to just go the rest of the way and close this location. A year ago this store was closed the whole day about as much as it was open. I'm actually surprised mall management allowed it. I guess as long as the rent was being paid, they didn't care.A month or so ago they opened at 11am (not the 9am as advertised) but had no coffee because according to the manager (I assume), the coffee machine was broken. Then today, again no coffee. According to the same guy as before, they ran out - but the good news is they were supposed to get some supplies later.
Jeff Morales
Sunday 11:30am and still not opened. Beware.
robinfo000
My daughter and I walked in to the Panera. There was an employee who came from behind the counter Who looked at us and went and washed his hands. Then he turned around and went back to working in the back. Then another lady employee was walking past us and looked at us at the counter and turned around and went back to work in the back. We stood there for several minutes waiting for an acknowledgment and we were completely ignored. If you are visiting or staying at the hotel right next-door be sure not to go to the Panera and encourage you to go across the street to the Starbucks
Jaime Allen
Ridiculous! I’m here at 9:45am, with an advertised 9am opening and it’s closed. I was just told they do not open up until 11.
Frasier Linde
They need to keep their hours updated. I showed up at 10:35am on a Friday when both this listing and the Panera app said they were open, walked in and was told they don't open until 11.
The store is never opened its 2:40 pm on Sunday and its not opened again. They did not even put a sign on the door to tell the guest why.
Great food, fast orders, and the food was accurate. I love this place.
Parking: Na
Wheelchair accessibility: Na
Tables were dirty. Employees were on their phone, throwing things at each other, and generally not caring about working. There were three other tables with people, and it still took five minutes to cut, plate and serve a cinnamon rool!
The manager was so nice and accommodating. She helped me with my order issue very quickly.
I drove by there. No. I wouldn't go there. Too expensive, nutrient free, and everything tastes like sugar coated cardboard. Yuck upon expensive yuck.
Panera was located in Crabtree Mall which is in North Carolina I had iced tea and then switched off to the Dr pepper while I walked around the shop.
Parking: I had a handicap sign so I was able to park real close.
Great takeout I enjoyed the loyalty program also. Free drinks!!!
Unironically, something needs to change with this place. Despite their short store hours (11am-5pm) they still manage to make the customer experience as inconvenient and confusing as possible. I showed up to grab a soda before my work shift only to be rudely told that they’re closed and I need to leave. Mind you it was 3:30pm and there was still an hour and a half til their scheduled closing time. I understand being short staffed, but it has been like this for two years now. I would rather have it open for only a few days a week than only three hours a day. Fix the place up or close up shop and let a more competent food chain use the space properly.
love the food and drink here!!
Update: Looks like they updated their hours but it never made it to Google Maps - I have attempted to amend on Google (by suggesting new hours) but we'll see if it sticks.Hours are M - Sat 11AM - 5PM, Sun 12-6PM.Still a shame this store is only open 6 hours a day (down from 10)...___________________________________Store is rarely open.Google / hours on store window do not correspond with reality.Have come here 3x between 30 min and 1.5 hours after advertised opening hours and both times store was closed.
Restaurantji Recommends
Corporate needs to just go the rest of the way and close this location. A year ago this store was closed the whole day about as much as it was open. I'm actually surprised mall management allowed it. I guess as long as the rent was being paid, they didn't care.A month or so ago they opened at 11am (not the 9am as advertised) but had no coffee because according to the manager (I assume), the coffee machine was broken. Then today, again no coffee. According to the same guy as before, they ran out - but the good news is they were supposed to get some supplies later.
Sunday 11:30am and still not opened. Beware.
My daughter and I walked in to the Panera. There was an employee who came from behind the counter Who looked at us and went and washed his hands. Then he turned around and went back to working in the back. Then another lady employee was walking past us and looked at us at the counter and turned around and went back to work in the back. We stood there for several minutes waiting for an acknowledgment and we were completely ignored. If you are visiting or staying at the hotel right next-door be sure not to go to the Panera and encourage you to go across the street to the Starbucks
Ridiculous! I’m here at 9:45am, with an advertised 9am opening and it’s closed. I was just told they do not open up until 11.
They need to keep their hours updated. I showed up at 10:35am on a Friday when both this listing and the Panera app said they were open, walked in and was told they don't open until 11.
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