Great relaxing environment. Food is just OK.Bagels seemed a little too much like bread.Soups are good.Parking: Limited number of spaces. Can be a little challenging during peak hours.
Atmosphere: 5
Food: 4
Service: 5
Jinmei Joy Max Xu
Fast service and nice location.
Atmosphere: 4
Food: 5
Service: 5
Tatiana Molina
Poor experience
Dave
Food was good. Took a while to get prepared (my table, which already had my drink and napkins on it) got cleared while I was up getting my food!). Kiosk ordering leaves a lot to be desired. Just stand in line.
Atmosphere: 4
Food: 4
Service: 4
Karriem Kanston
No more cups when you check out. Coffee was warm
Carlos Suárez
Very familiar I loved
Atmosphere: 5
Food: 5
Service: 5
sabrina c
Received an open, taped up bag of chips. The bag was clearly opened, and another bag was cut open and placed on the bottom and taped on with green tape. The inside had a ton of green tape as well. This is horrible! This should not have been given out to a customer! Throw out open food!
Lolita Smith Moore
I recently had a rather frustrating experience at this Panera Bread location. They have mobile order drive thru. Despite using the mobile order service to save time, I found myself facing poor service and a lack of preparedness from the staff.I placed my order at 1:05 PM and received a notification stating that my order would be ready at 1:17 PM. Following the prompt, I got in line and was at the window by 1:30, only to discover that my order was not prepared when I reached the window. While I understand delays can happen, the situation worsened when the staff member informed me that they had 20 orders on their screen, none of which were mine. Surprisingly, they didn't ask for my order number, only my name.Feeling pressed for time as I needed to return to work, I requested a refund. Strangely, it was only after this request that they asked for my order number. Although I received a refund, the inconvenience didn't end there. I later received an email confirmation that my order was ready, adding to the confusion and frustration.For a service that prides itself on convenience, this experience was far from it. I hope Panera Bread addresses these issues to improve the overall customer experience with mobile orders at this particular location.
Service: 1
Mer Cedes
Yesterday, 1/4, 2pm. I choose a Pick 2: onion soup and chicken salad ; and bread.The salad was 1/2 the bowl and plenty of croutons.The soup had 15 croutons !The bread, part of a baguette, was as hard as a rock.Far from a good lunch.Tables were dirty from previous costumers: it was not easy to found a clean one.
They get backed up easily so I try.not to go during lunch time or dinner. In-between it's cool. Lots of room to sit do computer things and coffee pastries are good
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Homestyle Chicken Noodle Soup, Almond Chicken Salad, Roasted Turkey Apple & Cheddar Sandwich, Cinnamon Roll
A
Positive experience, enjoying my sip subscription.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel with Cream Cheese, Homestyle Chicken Noodle Soup, Greek Salad, Broccoli Cheddar, Panera Caesar Salad
Bob Bowlsby
I frequent several different Panera Breads. This is the only one I've ever been to where they shut the lights off in the lobby 10 minutes before they close and kick you out. Every other Panera Bread allows you to wrap up what you doing within an acceptable time frame. Very disappointing.
Atmosphere: 1
Food: 5
Service: 1
Chiquita Ms Keke Young
The manager is rude and unprofessional.
Service: 1
Madison
***DO NOT ORDER MOBILE PICKUP FROM THIS PANERA LOCATION!!!!***Today I had one of the WORST experiences at any restaurant I’ve ever visited. I placed a mobile pickup order for TWO items and waited in the pick up like for over an hour along with 8+ other cars. After waiting for over an hour, when I FINALLY reached the pick up window and they had not even began prepping my order. When I asked where my order was and why they were backed up, NO ONE had an answer. My boyfriend went inside to find our order and noticed what looked like 20 people standing around waiting for their orders as well. They were equally frustrated and angry with the wait time. The cashier offered me a refund, claiming they would be UNABLE TO FILL MY ORDER I WAITED OVER AN HOUR FOR. we were hungry, fed up, and furious that management would allow what is supposed to be a quick, convenient dining experience, to be that disorganized and low functioning. It was obvious the workers are completely scattered-brained and disorganized, and poor management is 100% to blame. Don’t waste your time like we did waiting for hours for a MOBILE PICK UP ORDER (placed 20 minutes before our arrival) just to be disappointed and sent away with no food. Disgraceful.
Awesome Customer
Atmosphere: 5
Food: 5
Service: 5
Great relaxing environment. Food is just OK.Bagels seemed a little too much like bread.Soups are good.Parking: Limited number of spaces. Can be a little challenging during peak hours.
Atmosphere: 5
Food: 4
Service: 5
Fast service and nice location.
Atmosphere: 4
Food: 5
Service: 5
Poor experience
Food was good. Took a while to get prepared (my table, which already had my drink and napkins on it) got cleared while I was up getting my food!). Kiosk ordering leaves a lot to be desired. Just stand in line.
Atmosphere: 4
Food: 4
Service: 4
No more cups when you check out. Coffee was warm
Very familiar I loved
Atmosphere: 5
Food: 5
Service: 5
Received an open, taped up bag of chips. The bag was clearly opened, and another bag was cut open and placed on the bottom and taped on with green tape. The inside had a ton of green tape as well. This is horrible! This should not have been given out to a customer! Throw out open food!
I recently had a rather frustrating experience at this Panera Bread location. They have mobile order drive thru. Despite using the mobile order service to save time, I found myself facing poor service and a lack of preparedness from the staff.I placed my order at 1:05 PM and received a notification stating that my order would be ready at 1:17 PM. Following the prompt, I got in line and was at the window by 1:30, only to discover that my order was not prepared when I reached the window. While I understand delays can happen, the situation worsened when the staff member informed me that they had 20 orders on their screen, none of which were mine. Surprisingly, they didn't ask for my order number, only my name.Feeling pressed for time as I needed to return to work, I requested a refund. Strangely, it was only after this request that they asked for my order number. Although I received a refund, the inconvenience didn't end there. I later received an email confirmation that my order was ready, adding to the confusion and frustration.For a service that prides itself on convenience, this experience was far from it. I hope Panera Bread addresses these issues to improve the overall customer experience with mobile orders at this particular location.
Service: 1
Yesterday, 1/4, 2pm. I choose a Pick 2: onion soup and chicken salad ; and bread.The salad was 1/2 the bowl and plenty of croutons.The soup had 15 croutons !The bread, part of a baguette, was as hard as a rock.Far from a good lunch.Tables were dirty from previous costumers: it was not easy to found a clean one.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
They get backed up easily so I try.not to go during lunch time or dinner. In-between it's cool. Lots of room to sit do computer things and coffee pastries are good
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Homestyle Chicken Noodle Soup, Almond Chicken Salad, Roasted Turkey Apple & Cheddar Sandwich, Cinnamon Roll
Positive experience, enjoying my sip subscription.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel with Cream Cheese, Homestyle Chicken Noodle Soup, Greek Salad, Broccoli Cheddar, Panera Caesar Salad
I frequent several different Panera Breads. This is the only one I've ever been to where they shut the lights off in the lobby 10 minutes before they close and kick you out. Every other Panera Bread allows you to wrap up what you doing within an acceptable time frame. Very disappointing.
Atmosphere: 1
Food: 5
Service: 1
The manager is rude and unprofessional.
Service: 1
***DO NOT ORDER MOBILE PICKUP FROM THIS PANERA LOCATION!!!!***Today I had one of the WORST experiences at any restaurant I’ve ever visited. I placed a mobile pickup order for TWO items and waited in the pick up like for over an hour along with 8+ other cars. After waiting for over an hour, when I FINALLY reached the pick up window and they had not even began prepping my order. When I asked where my order was and why they were backed up, NO ONE had an answer. My boyfriend went inside to find our order and noticed what looked like 20 people standing around waiting for their orders as well. They were equally frustrated and angry with the wait time. The cashier offered me a refund, claiming they would be UNABLE TO FILL MY ORDER I WAITED OVER AN HOUR FOR. we were hungry, fed up, and furious that management would allow what is supposed to be a quick, convenient dining experience, to be that disorganized and low functioning. It was obvious the workers are completely scattered-brained and disorganized, and poor management is 100% to blame. Don’t waste your time like we did waiting for hours for a MOBILE PICK UP ORDER (placed 20 minutes before our arrival) just to be disappointed and sent away with no food. Disgraceful.
Service: 1