I ordered a pizza with sausage and extra cheese and some cheese sticks. I got burnt pizza with no extra cheese and burnt cheese sticks. I called and complained so they sent me a second order of BURNT pizza with no extra cheese and burnt cheese sticks. None of it was edible so we threw it all out and had a can of soup 😒.
Food: 1
Service: 3
Tiffany Chambers
I placed a delivery order 3 times.. They can never find the address although the location is only 5 minutes away from the store. I called the GM and she even responded as if I was bothering her. I told them that they are delivering to a hotel and they still got it wrong. They put me on hold for 30 min or more and never even give an apology! This is the absolute worst papa John’s I have ever experienced.
Atmosphere: 1
Service: 1
Le M
Gluten-Free Fans, find an alternative to the ancient grains PJ uses. Being 1/2off this week, had to veer off the Digornio path 😉. Of the 3 gf ordered, 1 was black crispy burnt. Manager told me it was bc of the crust content. Yet, I showed her the other 2 were ok (brown crust). Then, she was willing to re-make the 1 burnt one. In order of yumminess to least, Cheesesteak 😋, Hawaiian 🤤, spicy chicken (dry)😝. I ordered last night for 1st avail p.up (11:30a). Pizzas were done, so timeliness not an issue. There was a couple outside waiting, but could've just ordered fresh. The 2nd we walked in, I tried to uplift the cashier, a flat response. Ambience seemed somber, 3 people working, but no one was smiling.🤔 Welp, I did my part... Have a great day! 😁🤩
Atmosphere: 2
Food: 3
Service: 2
Kenzie M
Heads up that this location is using door dash for deilveries. So when I tipped $5, I thought it was going to a Papa John’s employee making their wage plus tips. Instead my order sat around ready waiting for a door dash driver who doesn’t want to pick it up because to them it’s only $5?! How does papa John’s not see the issue here
Thomas Rochford
We placed an order to be picked up at 5pm on Friday night. Mind you the order was placed on Tuesday. The money was taken on Wednesday. When we got there to pick up the pizza we were told it was not ready and it would an extra hour wait. It did not matter when the order was placed but what time we selected. So all the orders placed that day before ours took priority. This is the 2nd year in a row this location FAILED to deliver. Never again.
Service: 1
Life with nanny!!
The female employer that is here almost everyday by herself is got to be the rudest employee I’ve ever seen. I understand she’s working alone and probably stressed but it’s not my fault and for her to speak to me the way she did is uncalled for. Papa John’s do better. I called corporate and got no help there either.
Atmosphere: 1
Food: 3
Service: 1
Tony Rivas
Food is Almost always a hit. They need to listen a little better when it comes to taking people's orders. Other than that i order from here pretty often.
Atmosphere: 1
Food: 4
Service: 2
Jimmy Little
To delivery so no done in.
Atmosphere: 1
Food: 4
Service: 4
Dee K
I was surprised at the low score of this Papa Johns. We've ordered there several times with no issues. Food was great, service was timely, and we have no complaints.
Atmosphere: 5
Food: 5
Service: 5
Buster MasterFunk
The entire staff is amazing. I ordered pizza from the wrong location, and the Manager got my order in,and in less than 20 minutes, had my entire order ready. This is prime customer service
I have been ordering the bowls for about 2 years and I love them...recently though the quality has gone way down. It used to be a good meal and now.... I can see the bottom of the container because there is barely anything in it! I'm sorry if I'm paying this much for one I should at least get a decent portion size. Really disappointed 😞
Atmosphere: 5
Food: 5
Service: 5
Casey Yarnell
Placed a carry out order and 20 min later the app said it was ready. Went into pick it up and they said it wasn't ready. Waited 10 min longer inside Papa John's. When I got home and opened the box the pizza was burnt and hard and the cheesesteak papadilla was so soggy, wet and greasy I couldn't even eat it.
Atmosphere: 1
Food: 1
Service: 1
Hannah Glass
Drove about 45 minutes round trip specifically to have Papa Johns for dinner after bad experiences at two other local pizza joints. Our expectations were definitely met tonight! We got a ton of food for a great price using an app deal, and fed our family on a budget. Everything was at a perfect temp and great flavor. The restaurant experience at pick up was excellent as well, the employees were quick and helpful with a clean space. Thank you , Papa Johns, for a great dinner. We will be back!
John Morris
Worst pizza ever. YOU GOT 2.7 GOOGLE REVIEW AS OF 11/6/24. Wheres the General Manager?
I ordered a pizza with sausage and extra cheese and some cheese sticks. I got burnt pizza with no extra cheese and burnt cheese sticks. I called and complained so they sent me a second order of BURNT pizza with no extra cheese and burnt cheese sticks. None of it was edible so we threw it all out and had a can of soup 😒.
Food: 1
Service: 3
I placed a delivery order 3 times.. They can never find the address although the location is only 5 minutes away from the store. I called the GM and she even responded as if I was bothering her. I told them that they are delivering to a hotel and they still got it wrong. They put me on hold for 30 min or more and never even give an apology! This is the absolute worst papa John’s I have ever experienced.
Atmosphere: 1
Service: 1
Gluten-Free Fans, find an alternative to the ancient grains PJ uses. Being 1/2off this week, had to veer off the Digornio path 😉.
Of the 3 gf ordered, 1 was black crispy burnt. Manager told me it was bc of the crust content. Yet, I showed her the other 2 were ok (brown crust). Then, she was willing to re-make the 1 burnt one. In order of yumminess to least, Cheesesteak 😋, Hawaiian 🤤, spicy chicken (dry)😝. I ordered last night for 1st avail p.up (11:30a). Pizzas were done, so timeliness not an issue. There was a couple outside waiting, but could've just ordered fresh. The 2nd we walked in, I tried to uplift the cashier, a flat response. Ambience seemed somber, 3 people working, but no one was smiling.🤔
Welp, I did my part... Have a great day! 😁🤩
Atmosphere: 2
Food: 3
Service: 2
Heads up that this location is using door dash for deilveries. So when I tipped $5, I thought it was going to a Papa John’s employee making their wage plus tips. Instead my order sat around ready waiting for a door dash driver who doesn’t want to pick it up because to them it’s only $5?! How does papa John’s not see the issue here
We placed an order to be picked up at 5pm on Friday night. Mind you the order was placed on Tuesday. The money was taken on Wednesday. When we got there to pick up the pizza we were told it was not ready and it would an extra hour wait. It did not matter when the order was placed but what time we selected. So all the orders placed that day before ours took priority. This is the 2nd year in a row this location FAILED to deliver. Never again.
Service: 1
The female employer that is here almost everyday by herself is got to be the rudest employee I’ve ever seen. I understand she’s working alone and probably stressed but it’s not my fault and for her to speak to me the way she did is uncalled for. Papa John’s do better. I called corporate and got no help there either.
Atmosphere: 1
Food: 3
Service: 1
Food is Almost always a hit. They need to listen a little better when it comes to taking people's orders. Other than that i order from here pretty often.
Atmosphere: 1
Food: 4
Service: 2
To delivery so no done in.
Atmosphere: 1
Food: 4
Service: 4
I was surprised at the low score of this Papa Johns. We've ordered there several times with no issues. Food was great, service was timely, and we have no complaints.
Atmosphere: 5
Food: 5
Service: 5
The entire staff is amazing. I ordered pizza from the wrong location, and the Manager got my order in,and in less than 20 minutes, had my entire order ready. This is prime customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have been ordering the bowls for about 2 years and I love them...recently though the quality has gone way down. It used to be a good meal and now.... I can see the bottom of the container because there is barely anything in it! I'm sorry if I'm paying this much for one I should at least get a decent portion size. Really disappointed 😞
Atmosphere: 5
Food: 5
Service: 5
Placed a carry out order and 20 min later the app said it was ready. Went into pick it up and they said it wasn't ready. Waited 10 min longer inside Papa John's. When I got home and opened the box the pizza was burnt and hard and the cheesesteak papadilla was so soggy, wet and greasy I couldn't even eat it.
Atmosphere: 1
Food: 1
Service: 1
Drove about 45 minutes round trip specifically to have Papa Johns for dinner after bad experiences at two other local pizza joints. Our expectations were definitely met tonight! We got a ton of food for a great price using an app deal, and fed our family on a budget. Everything was at a perfect temp and great flavor. The restaurant experience at pick up was excellent as well, the employees were quick and helpful with a clean space. Thank you , Papa Johns, for a great dinner. We will be back!
Worst pizza ever. YOU GOT 2.7 GOOGLE REVIEW AS OF 11/6/24. Wheres the General Manager?
Atmosphere: 1
Food: 1
Service: 1
Never again
Atmosphere: 5
Food: 1
Service: 5
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