We used to love PF Chang’s for their food, service and atmosphere. Food at this locations was mid; the service was atrocious :) the hostess appeared to be on a personal call and made us wait for several uncomfortable minutes before she hung up the call (12/8/2025). After hanging up she picked up two menus and without any words led us to our table. Cold 😕! No silverware 😳. The server was actually pretty sweet. We got hit tea (was just warm), soup (almost cold), pork egg rolls (ok), broccoli chicken (ok) and king pao chicken (terrible - over fried)! I guess PF Chang’s no longer wants my business!
Atmosphere: 3
Food: 3
Service: 1
Dhananchezhian Manoharan
Poor Customer service, i was here to pickup the customers food this restaurant messed up with my order and again given someone’s order to me inexperienced staff at the takeout counter
Service: 1
M. Juarez
The food was great as always, and I truly appreciated the level of service we received. The restaurant was extremely busy with the holiday season kicking off, and the waiting line was fairly long, but thankfully we had a reservation. Even with wait times running around 30–45 minutes, it felt normal for this location and the time of day.
I’m grateful to have been able to enjoy a meal here with my daughters. The staff handled the rush well, the atmosphere was welcoming, and everything we ordered was delicious. I just wanted to leave a positive review to recognize the team for their hard work during such a busy season.
Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Nordia Fagan
My family came down from Canada to spend the holidays with us. We were given a wait time of 35-45 minutes. We waited an hour. I asked the hostess to confirm, she stated we were assigned a table ,however we have to wait for the current party to move because they’ve been at the table for almost two hours and they have to get up. I’m not exactly sure what that meant, why it wasn’t already done or what that had to do with us, but we ended up leaving.
Service: 1
Coco
Food was just ok. Didn't have any real flavor. Not as good as I remember. Service was ok. Price point was decent. Drinks were good. Dessert was delicious. Restaurant floor needed cleaning. Several spots were left with food on them over a 2 1/2-hour timeframe.
O. G.
What a disappointment! I had not eaten @ a P.F.C. in years. This spot was crazy busy. The take out service area was maddening. Plus, the food tasted different from what I recalled. I ordered spring rolls & lettuce wrap. Never again, hard pass. Too expensive & poor quality.
Atmosphere: 1
Food: 1
Service: 1
Leeann
Started off with a rude server. She was so rude. The experience got better when we got a new server.
Ana
It was ok! I have had better experiences at this place. Looks like they were short staff and the waiter was attentive but distracted
We had the chicken lettuce wraps, pan-fried pork dumplings, crispy honey chicken and crispy honey shrimp. It was all very good. Service was very good as well.
Warren
We had great food, decent service. The place was crowded and it seems like there were not enough wait staff to handle the load.
Elizabeth
The server's customer service was outstanding. The food served at P.F. Chang's is consistent regardless of the location.
Mandy
Although we had a reservation and the restaurant was only 1/3 full we had to wait to be seated for a while and our server took a while to greet us even though attended a table next to us. PFC used to be really enjoyable ... it's gone downhill sadly.
Nancy
Arrived 15 minutes early and was told they wouldn't be able to seat us until our reservation time. Ok, no problem. They verified my phone number. We found 2 seats at the bar. Bartender, Brian, was great. Were at the bar past our time and never got paged. Decided to eat at bar. Brian made our experience exceptional! Food was great, service was excellent! They never paged us.
Always a pleasure!
Atmosphere: 5
Food: 5
Service: 5
Amazing!
Atmosphere: 5
Food: 5
Service: 5
We used to love PF Chang’s for their food, service and atmosphere. Food at this locations was mid; the service was atrocious :) the hostess appeared to be on a personal call and made us wait for several uncomfortable minutes before she hung up the call (12/8/2025). After hanging up she picked up two menus and without any words led us to our table. Cold 😕! No silverware 😳. The server was actually pretty sweet. We got hit tea (was just warm), soup (almost cold), pork egg rolls (ok), broccoli chicken (ok) and king pao chicken (terrible - over fried)! I guess PF Chang’s no longer wants my business!
Atmosphere: 3
Food: 3
Service: 1
Poor Customer service, i was here to pickup the customers food this restaurant messed up with my order and again given someone’s order to me inexperienced staff at the takeout counter
Service: 1
The food was great as always, and I truly appreciated the level of service we received. The restaurant was extremely busy with the holiday season kicking off, and the waiting line was fairly long, but thankfully we had a reservation. Even with wait times running around 30–45 minutes, it felt normal for this location and the time of day.
I’m grateful to have been able to enjoy a meal here with my daughters. The staff handled the rush well, the atmosphere was welcoming, and everything we ordered was delicious. I just wanted to leave a positive review to recognize the team for their hard work during such a busy season.
Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
My family came down from Canada to spend the holidays with us. We were given a wait time of 35-45 minutes. We waited an hour. I asked the hostess to confirm, she stated we were assigned a table ,however we have to wait for the current party to move because they’ve been at the table for almost two hours and they have to get up. I’m not exactly sure what that meant, why it wasn’t already done or what that had to do with us, but we ended up leaving.
Service: 1
Food was just ok. Didn't have any real flavor. Not as good as I remember. Service was ok. Price point was decent. Drinks were good. Dessert was delicious. Restaurant floor needed cleaning. Several spots were left with food on them over a 2 1/2-hour timeframe.
What a disappointment! I had not eaten @ a P.F.C. in years. This spot was crazy busy. The take out service area was maddening. Plus, the food tasted different from what I recalled. I ordered spring rolls & lettuce wrap. Never again, hard pass. Too expensive & poor quality.
Atmosphere: 1
Food: 1
Service: 1
Started off with a rude server. She was so rude. The experience got better when we got a new server.
It was ok! I have had better experiences at this place. Looks like they were short staff and the waiter was attentive but distracted
Restaurantji Recommends
We had the chicken lettuce wraps, pan-fried pork dumplings, crispy honey chicken and crispy honey shrimp. It was all very good. Service was very good as well.
We had great food, decent service. The place was crowded and it seems like there were not enough wait staff to handle the load.
The server's customer service was outstanding. The food served at P.F. Chang's is consistent regardless of the location.
Although we had a reservation and the restaurant was only 1/3 full we had to wait to be seated for a while and our server took a while to greet us even though attended a table next to us. PFC used to be really enjoyable ... it's gone downhill sadly.
Arrived 15 minutes early and was told they wouldn't be able to seat us until our reservation time. Ok, no problem. They verified my phone number. We found 2 seats at the bar. Bartender, Brian, was great. Were at the bar past our time and never got paged. Decided to eat at bar. Brian made our experience exceptional! Food was great, service was excellent! They never paged us.
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