Pizza Hut
3116 Hillsborough St Suite 103, Raleigh
(919) 833-1213
Recent Reviews
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Excellent service by Levita . But this location is under staff . I saw her working while I was waiting for my pizza . She was doing the front and back jobs getting the orders right on time. It seems like they need a third person as a floater.
Atmosphere: 5
Food: 5
Service: 5
Long time for waiting
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza for delivery at 6:32 I called numerous times they said it was there in five minutes it is 8:47 now it’s a shame that I’m not able to get out and get this food I depend on delivery I’ll never call this Pizza Hut again.
The worst pizza hut in the state . The customer service is trash . Please dont go here
Atmosphere: 3
Food: 4
Service: 1
The food and service is good
The staff here genuinely cares about quality customer service and putting out a good product. I ordered a pickup yesterday, and when I got there, the staff kindly told me they were having to remake my pizza because of a mistake. Not even 10 minutes later, I left with a perfectly made pizza and some Cinnabon minis that they threw in as an apology. They were so, so kind about everything. That kind of customer service is often hard to find nowadays. I have so much respect for the staff at this location and will certainly be back.
Food: 5
Service: 5
That's how you make a pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Don't go shopping there anymore. The afternoon lady treats customers badly 😡 and even the Drive-Thru customers are treated badly.
Atmosphere: 1
Food: 1
Service: 1
Lunch time pizza person is amazing!! Besides the friendly service my pizza was on point. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
The lady that was working there Thursday May 15, 2025 afternoon. I saw her kicking the pan they use to cook food in . That is highly unsanitary. I would not recommend anyone to eat here.
Restaurantji Recommends
Absolutely baffled by how horrible the service is here. I’ve had multiple bad experiences, but today took the cake. I’m still waiting for my pizza that hasn’t arrived over an hour after the posted delivery time. I call the store and they transfer me to a call center under the guise of transferring me to my “delivery driver.” The call center says they only take orders and transfer me back to the store and the same lady I was speaking to picks up. Once she hears my voice, she hangs up on me!!! Well now I need a refund, so I call again. The call center picks up telling me they can’t transfer me to the store because their phone isn’t working. She unplugged the phone. DO NOT WASTE YOUR TIME OR MONEY HERE!!
Atmosphere: 1
Food: 1
Service: 1
Pizza Hut used to be so good. Crust is tasteless and burnt. Why yall scared to put cheese on the pizza? It’s so dry not cheesy anymore. I keep going back reordering thinking it’s gonna get better but nope. I will definitely find me a new pizza spot to go to.
Atmosphere: 1
Food: 1
Service: 2
Both times I’ve ordered from here, I’ve had issues with delivery. If you wanna get your food, pick it up in person. IMO, there’s no way I should pay for an order I’m still waiting on two hours later.
Atmosphere: 1
Food: 4
Service: 1
Good customer service, but pizza was burnt!!! A waster of money…. We just throw it out. Need people who cares about the quality of food their putting out
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Pepperoni Lovers Pizza
Delicious pizza with great quality and quantity of ingredients. Prepared perfectly and exactly on time.
Vegetarian options: The bins are separated, and variety was typical for pizza. The crust was wonderfully crispy on the outside, soft on inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Garlic Bread, Pepperoni Stuffed Crust
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