Pizza Hut

Food is decent but Domino's tastes better. My main issue is how safe it is around this Pizza Hut. Get some security!

Atmosphere: 1

Food: 3

Service: 2

Was nice to get a free medium pizza, too bad it was dry and not hot. A waste of my rewards,and not any locations near me,l picked this up near my job the new bern Ave location smh

I ordered pizza and they send me the wrong one and i tried to call customer service and i been waiting more than 45 minutes never answer terrible customer service bad experience my kids don’t even eat tonight pic they send the wrong pizza

The worst service in my area, they sent the wrong pizza, we paid for a suprimir pizza and they sent us a pepperoni one, I called customer service and the worst customer service, they never answered, the worst of the worst, never call to this place I spend $100 dollors for the words pizza Hut.

Atmosphere: 1

Food: 2

Service: 1

Just left this location after placing an online order. Fortunately I looked at my order before returning home and noticed it was completely wrong. The manager mentioned she couldn’t accommodate us for an inconvenience on their end. We ordered sausage chicken but received diced chicken. We would’ve had to wait an additional 15 minutes for them to make the correct order. We decided to just leave with the wrong order but manager assured that a credit would be applied to my account. I will check early next week to see if this is the case. But highly disappointed in this service as I frequent this location often. Prices are already high so poor service should not be tolerated especially if it’s not the customer's fault.
ORDER #26466034
Placed on Fri Feb 21, 8:24 pm

Atmosphere: 1

Food: 1

Service: 1

BE CAREFUL!!! I placed an order from this location, then a couple days later my account was hacked! Someone went in my online account and used my information to place orders. Definitely wouldn't recommend this location to anyone!!!

If you like cold food and bad service bring yo ass on down here they specialize in it.

Boyyyyyy....

Let me tell you something. Not only is the app hot trash. A person have to take the drive through to pick up an order. Thanks Pizza Huts! I'll be sticking with Domino's for now on

Atmosphere: 1

Food: 1

Service: 1

I called in an order for 2 melts. I asked for one with no beef or pork and when I received the order the employee did not know which was which as the box was not marked. I got home and both melts were burned like cardboard. The employee’s (Tani***) excuse was that “it’s thin crust”. I’ve ordered from other locations in the past and they were not rock hard. I called for compensation and I was told there was nothing that could be done and I should’ve tasted it before I left. Recieved no help from the “general manager” or the employee with the terrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Boneless Wings

We don't have a sit down Pizza Hut near us in Virginia, so when we find one, we always stop in and get pizza and breadsticks. The only thing we found odd was that one of the employees had 4 of their children there watching cartoons on both of the TV. They were very well behaved. We just thought it was a little weird. Not a problem as our food was delicious.

Atmosphere: 4

Food: 4

Service: 4

THE WORST DO NOT ORDER HERE & this is not a bot either 😂 REAL LIFE I ordered $30 worth of food never received it never got any updates or anything

Service: 1

Order was right but both pizza and the cheese sticks were cooked to the bare minimum. The cheese on one of our pizzas was barley melted. It only looked cooked on top but not as cooked on the bottom. We keep trying to give this location a chance but we’re done.

A little late but my boyfriend and I placed an order last saturday and the service we received was fantastic, although the store itself looks as if it needs a little help. Only leaving 5 stars because of the person that helped us that Saturday, we asked her name but unfortunately forgot( Hayley maybe?), she was a white girl and her hair was shaved on the sides, but she was so welcoming and funny but most of all she made sure that she made, sliced and packaged our order personally. We went to go in tonight and unfortunately she wasn’t there and employees were cursing and having their own conversations, seeming not concerned about the patrons waiting inside so we decided to go somewhere else.

Atmosphere: 5

Food: 5

Service: 5

I ordered online. I was all fine and dandy. I'm excited for pizza and wings. I got breadsticks to share, so excited for that garlic goodness. I get my food right on time. The door dash driver was wonderful, dropped off our food in a good spot. I bring it up, open my boxes with excitment. I recieved cheesy bread instead of breadsticks. I am extrememly disappointed. I called, I got an answer. Then the call dropped. I call again, nothing. So I hang up, I take the loss. I'm honestly sort of mad. I really wanted breadsticks. The fact that the called dropped and I wasn't answered when I tried calling again is really annoying.

Food: 3

Service: 1

Slowest delivery I’ve ever seen

Service: 1