Love their Italian subs. Only cater from them, so not sure how the location and service is.
Felice B.
Let's say 3.5. The location is as described by everyone else - very small, no indoor seating, no fountain beverages, and being North Hills, the parking can be challenging. Pros: The bread is actually pretty decent. It's far better than most available locally. The meats are good, too, and they have sharp provolone. The sandwiches are heavily stuffed - a 6-inch hoagie would have been more than enough for me. Most of the sandwiches sound appealing and I love that their tuna is not pre-mixed with mayo. And my partner is ecstatic that they have roast pork with broccoli rabe. Which brings us to the Cons: That pork and broccoli rabe sandwich was served refrigerator cold. We've never seen it that way anywhere else. I mean, cold broccoli rabe? Ick. The menu didn't say it was served hot, but it doesn't tell you the cheesesteaks are hot, either. It shouldn't have to. That's just the way it's done. And the long wait that everyone mentioned? It's crazy long, even with 3 people working the line and the cashier jumping in to help between customers. I have no idea what takes so long. I also have a real problem with how the lead was treating the cashier. That woman was trying her best to be helpful and deliver good customer service and the lead was treating her miserably. It was not nice to watch. Conclusion: I'll give them another chance because the sandwiches were good but I will be sure to order ahead, verify that sandwiches are served at the temperature I expect, and not go in the winter.
Rachel K.
Came in at a non peak time to order a sandwich. Walked in and the cashier was eating a sandwich which is fine it gets busy during lunch time. They rung up my order and proceeded to grab gloves and bread to make my sandwich. I asked them if they could wash their hands before making my food and they were unhappy with my request. Only after I asked did they proceed to wash their hands while simultaneously making comments that they weren't touching my food directly so it shouldn't matter (even though in NC's food code manual it literally states after eating you have to wash your hands). They then called out someone else from the back of the store to come and make my sandwich and continued to make remarks to the other workers about how I was in the wrong for this request. Based on this interaction, I will never come back or support this business.
Gabriel C.
Visited Primo Hoagie's for an Italian sandwich. While the sandwiches were decent enough on occasion, the overall experience was marred by consistently poor service. The staff often came across as rude, which detracted from the enjoyment of the meal. The ambiance is that of which you would expect from a Primohogies.
Morgan Willer
Good food . The bread is
Atmosphere: 4
Food: 4
Service: 4
Randi Cinelli
We ordered Primo and we were blown away . Fresh bread , the highest quality meat and cheese . My entire staff was blown away . You added to our event more than you know . From one restaurant to another a million thanks .
Food: 5
Service: 5
Recommended dishes: Italian
Helene Gerlitzki
Hands down, best hoagies in NC I've had one six days in a row. Keep up the the great "everything*Parking: Not bad Not great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Submarine Sandwich, Big T Diablo, Turkey Diablo, Chicken Parmigiana, Big T, Pickles, Turkey Schwartzie, Salads, Roll, Mild Sharp Italian, Sharp Italian
Elizabeth H.
Hands-down, the best sandwich you can get in Raleigh. my craving for a New York hero lives no more!
R C.
Amazing food , Where do I begin , how have I not ordered from here before today . The bread was so incredibly fresh , the deli meat was superb . The combination of sandwiches, superb . Lifetime new customer 5 star all the way , thank you for making our event memorable.
Heather Noyes
Very rude lady had a big uber order and refused make food your attitude definitely sucks for being in customer
Vegetarian options: Broccoli rab is on point. Make sure to add seasonings to it though
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Submarine Sandwich
Sahib G.
My friend told me about this place so I figured I'll try it out. I was highly disappointed. I got an Italian Hoagie which is their best selling item. The roll was very tough as if it was stale. The sandwich was way too salty. Not sure if the meat was already salty or they added more salt to it. I asked for oil and vinegar but couldn't taste any at all. It is a small shop with no room to sit inside. They do have a couple of tables outside but if it cold out or raining then they are pretty much unusable. I don't I'll be going back. There are a lot better sandwich shops in the area.
George Galachiuk
Great bata bang just like when I was in Philly. Just grab and go
Atmosphere: 3
Food: 5
Service: 5
Dan Schwartz
We had a great experience with delicious food and fantastic service! My favorites our the Mild Sharp Italian, Turkey Diablo, Whacked Chicken and Turkey Schwartzie....nowhere else can compare! The store is extremely clean with outddoor seating to enjoy! We used the Primo App to order ahead!
Atmosphere: 5
Food: 5
Service: 5
Michael Porvaznik
I really like the subs at this place, but I'm not a fan of their service. I ordered online as I was in the area. I showed up in about ~10 minutes and let the cashier know. The people making the sandwiches said "he's 20 minutes early".. alright cool but I'm here now so figured it was all good. Nope didn't matter... Multiple people came in after me ordered and got their food, but they intentionally made me wait a a full 30 minutes to get my food. Good thing you are asked to tip before receiving services or food.
Love their Italian subs. Only cater from them, so not sure how the location and service is.
Let's say 3.5. The location is as described by everyone else - very small, no indoor seating, no fountain beverages, and being North Hills, the parking can be challenging. Pros: The bread is actually pretty decent. It's far better than most available locally. The meats are good, too, and they have sharp provolone. The sandwiches are heavily stuffed - a 6-inch hoagie would have been more than enough for me. Most of the sandwiches sound appealing and I love that their tuna is not pre-mixed with mayo. And my partner is ecstatic that they have roast pork with broccoli rabe. Which brings us to the Cons: That pork and broccoli rabe sandwich was served refrigerator cold. We've never seen it that way anywhere else. I mean, cold broccoli rabe? Ick. The menu didn't say it was served hot, but it doesn't tell you the cheesesteaks are hot, either. It shouldn't have to. That's just the way it's done. And the long wait that everyone mentioned? It's crazy long, even with 3 people working the line and the cashier jumping in to help between customers. I have no idea what takes so long. I also have a real problem with how the lead was treating the cashier. That woman was trying her best to be helpful and deliver good customer service and the lead was treating her miserably. It was not nice to watch. Conclusion: I'll give them another chance because the sandwiches were good but I will be sure to order ahead, verify that sandwiches are served at the temperature I expect, and not go in the winter.
Came in at a non peak time to order a sandwich. Walked in and the cashier was eating a sandwich which is fine it gets busy during lunch time. They rung up my order and proceeded to grab gloves and bread to make my sandwich. I asked them if they could wash their hands before making my food and they were unhappy with my request. Only after I asked did they proceed to wash their hands while simultaneously making comments that they weren't touching my food directly so it shouldn't matter (even though in NC's food code manual it literally states after eating you have to wash your hands). They then called out someone else from the back of the store to come and make my sandwich and continued to make remarks to the other workers about how I was in the wrong for this request. Based on this interaction, I will never come back or support this business.
Visited Primo Hoagie's for an Italian sandwich. While the sandwiches were decent enough on occasion, the overall experience was marred by consistently poor service. The staff often came across as rude, which detracted from the enjoyment of the meal. The ambiance is that of which you would expect from a Primohogies.
Good food . The bread is
Atmosphere: 4
Food: 4
Service: 4
We ordered Primo and we were blown away . Fresh bread , the highest quality meat and cheese . My entire staff was blown away . You added to our event more than you know . From one restaurant to another a million thanks .
Food: 5
Service: 5
Recommended dishes: Italian
Hands down, best hoagies in NC I've had one six days in a row. Keep up the the great "everything*Parking: Not bad Not great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Submarine Sandwich, Big T Diablo, Turkey Diablo, Chicken Parmigiana, Big T, Pickles, Turkey Schwartzie, Salads, Roll, Mild Sharp Italian, Sharp Italian
Hands-down, the best sandwich you can get in Raleigh. my craving for a New York hero lives no more!
Amazing food , Where do I begin , how have I not ordered from here before today . The bread was so incredibly fresh , the deli meat was superb . The combination of sandwiches, superb . Lifetime new customer 5 star all the way , thank you for making our event memorable.
Very rude lady had a big uber order and refused make food your attitude definitely sucks for being in customer
Service: 1
Restaurantji Recommends
Vegetarian options: Broccoli rab is on point. Make sure to add seasonings to it though
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Submarine Sandwich
My friend told me about this place so I figured I'll try it out. I was highly disappointed. I got an Italian Hoagie which is their best selling item. The roll was very tough as if it was stale. The sandwich was way too salty. Not sure if the meat was already salty or they added more salt to it. I asked for oil and vinegar but couldn't taste any at all. It is a small shop with no room to sit inside. They do have a couple of tables outside but if it cold out or raining then they are pretty much unusable. I don't I'll be going back. There are a lot better sandwich shops in the area.
Great bata bang just like when I was in Philly. Just grab and go
Atmosphere: 3
Food: 5
Service: 5
We had a great experience with delicious food and fantastic service! My favorites our the Mild Sharp Italian, Turkey Diablo, Whacked Chicken and Turkey Schwartzie....nowhere else can compare! The store is extremely clean with outddoor seating to enjoy! We used the Primo App to order ahead!
Atmosphere: 5
Food: 5
Service: 5
I really like the subs at this place, but I'm not a fan of their service. I ordered online as I was in the area. I showed up in about ~10 minutes and let the cashier know. The people making the sandwiches said "he's 20 minutes early".. alright cool but I'm here now so figured it was all good. Nope didn't matter... Multiple people came in after me ordered and got their food, but they intentionally made me wait a a full 30 minutes to get my food. Good thing you are asked to tip before receiving services or food.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Submarine Sandwich