Red Lobster

4408 Old Wake Forest Rd, Raleigh
(919) 872-5608

Recent Reviews

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Josue Jonathan

The waitress apologize but still we waited more than an hour to even order our food and another one to get it served. Not sure if we were lucky or it's always the same.

Nicholas Veras

Usual dim light dinner. Food was good. The service was top notch. The waiter Larry was top tier. His attentiveness and service was outstanding. I’ll definitely be asking for him when I go back.

Atmosphere: 5

Food: 3

Service: 5

J Aquino

We were refused service because we were a party of 6. 2 parents 3 kids and an infant. The host said her manager told her crew that no booths could hold us, despite us being here before! Unbelievable we absolutely won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

Harish G

This place has been here for some time and it looks bleak and old. The food quality was mediocre and the biscuits were not fresh.The dull atmosphere is not encouraging.It definitely needs a revamp.

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Seaside Shrimp Trio

Kate Maeda

I wanted to try lobster fest. The garlic butter lobster tail was so-so. The lobster bisque was very disappointing. The lobster and shrimp linguine was great, so we're the biscuits) in the future I'll stick to the crab.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Cheese Biscuit, Cheddar Biscuits

Pleasurepartyten Nine

Red 🦞 was good but not great as it usually is

Atmosphere: 5

Food: 3

Service: 5

Jennifer Newman

Service made the experience horrid

Atmosphere: 3

Food: 3

Service: 2

Stefanie

We celebrated a birthday with a large party (18). In all fairness our party size increased on the day of the dinner, so I was happy they were able to accommodate us. I was given the heads up that during the week they can't guarantee much as it is loosely based on servers and how many are at the restaurant to dine. Our server was pleasant but not able to handle a large party. We had missing food items, orders that were completed wrong, and most in our party waited over an hour to get their food (which was wrong). We brought a cake in and they brought it out at the end (as I requested), but then said they don't sing. Mind you, they had just performed a birthday song for a table not far from us that we heard. Needless to say our experience was not the best. I'm willing to understand if the restaurant is packed, but it was not. I don't think their servers are equipped nor prepared to handle more than 2-4 people. I never saw a manager, although I spoke with him earlier that day (nice and professional). In times like these it pays to have a manager on duty when things fall apart like so.

Nicole Gray

Red lobster isn't the same anymore .The food is trash i will not be returning

Atmosphere: 2

Service: 3

Jay Barr

It's not a surprise why Red Lobster restaurants are going away if this one is typical. We made reservations for a group of 7 but got there to find they didn't have a table for us, so they had to split us up. We were seated and then waited for 15 minutes for drink orders, which took 10 more minutes to arrive. They're clearly understaffed even though they were only 1/3 full. We finally made our food and then 5 minutes later the server returns to tell us they're out of lobster of all things. Most of the food then took 20 minutes to arrive, and it was okay except for lobster flatbread (that lobster they still had) that was very over cooked.

To their credit we were comped a couple items and the flatbread was replaced without even having to ask, so the server and manager tried to make up for a disappointing visit, but they are definitely struggling and it showed.

Vegetarian options: Almost no options but a few sides

Atmosphere: 3

Food: 3

Service: 3

Darrien King

Our party spent over 3 hours here for dinner. It took about about 45 min. to get our drinks, 2 hours to get our food, and even then multiple dishes were missing or had to be sent back. We saw the waitress only about 4 times throughout the course of the 3 hours.

Atmosphere: 2

Food: 3

Service: 1

Harry Royster

I had to wait a very long time for them to fix my.food.

Atmosphere: 4

Food: 4

Service: 2

Opentable Diner

We had high hopes for a great date night, and while there were some positives, the overall experience left us disappointed. Our server, Nia, was excellent—friendly, attentive, and quick with drinks and our order. We also appreciated being seated right away for our 6:15 p.m. reservation, especially after hearing the hostess tell walk-in guests there was a 45-minute to an hour wait. However, we noticed the restaurant was nowhere near full, which made us wonder if staffing challenges were causing service delays. Unfortunately, our food didn't arrive until 7:10 p.m.—an hour after ordering—causing us to miss most of our movie. When we checked with Nia around 6:50 p.m., she let us know the kitchen was running nearly an hour behind. Had we known that earlier, we could have made different choices. We rushed through our meal and spoke with a manager, who was polite but only offered about $3 in compensation. Given the impact on our evening, this felt inadequate.

Opentable Diner

Made a reservation for 6pm. Arrived at 5:53pm and was sat quickly. Front desk man was very pleasant and nice. Sat down about 5:55pm at 6:20pm we were still sitting had not been greeted asked for drinks nothing. The restaurant was not busy so i did not understand what was going on. I had my children with me I was taking to try the new items on the menu and could not continue to wait. Was definitely a bummer.

Dina B

The food was delicious as always. The lobby and parking lot are a bit stinky from the bathrooms.

Atmosphere: 4

Food: 5

Service: 5

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