Shake Shack
1400 Edwards Mill Rd #3624, Raleigh
(919) 861-2300
Recent Reviews
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Love the shake shack burgers! This location is inside the home of the Carolina Hurricanes and NC State Wolfpack. Usually a very long line to get food but it is worth it! Have never tried the shakes but I see people smiling after they eat them so I gotta assume they are great.
Food: 5
Service: 4
Recommended dishes: Hamburger
Well. Tonight (12/15) Mrs & I attended the Canes game. She loves Cheese Fries and especially those from Shake Shack in most cities even tho we rarely have them. So we approached the permanent location on level 1 at end of 1st period. When we approached a woman employee warned us “we have only 1 grill working so might be slow service”. We were ok and stood inline.
The Mrs finally got to the counter and ordered her Cheese Fries. The counter person delivered a box and cheese. The Mrs looked in and touched ICE cold fries. She asked for Hot! Fries. The person said “weren’t you told we had just 1 grill”. So Fries are FRIED not grilled right?
Woman begrudgingly gave her fries from the back area and new cheese. Pic of cheese here. Rock hard COLD and fries med warm. Counter person said “sorry” but $8 please. Now what in the world! Poor service and crappy food.
Atmosphere: 4
Food: 2
Service: 2
Dining area could be cleaner. Workers are nice nasty meaning they help but in a passive aggressive manner.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hamburger
No one came to take my order so I had to order from kiosk. I got my food take out. No bun! I didn’t ask for cheese but I got it. Not very good and I think it’s way overpriced!
Atmosphere: 3
Food: 1
Service: 2
It is Shake Shack. The food is always good, and the shakes off the chart.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger
The food was good as always but my lord, for takeout I waited over a hourrrrr inside. Ridiculous.
Atmosphere: 3
Food: 5
Service: 3
Dirty tables had to wash it our selves Dirty bathroom. Clean up your act shake shake
Atmosphere: 2
Food: 5
Service: 4
Not a good experience, food is not much better thanburger king and service was terrible.
Atmosphere: 1
Food: 1
Service: 1
I mean it wasn't horrible but it wasn't that great either... it took forever to get our order though which is why I gave it only 2 stars... I understand that good help is hard to come by these days though so that may be the issue...
Atmosphere: 2
Food: 3
Service: 2
Nice, easy airport eating.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited 2 different times for 40 minutes for them to tell us they were noraking shakes that day.
Atmosphere: 3
Food: 5
Service: 1
Great food and nice seating
Awesome foodService
Atmosphere: 5
Food: 5
Service: 5
Was closed. I didn't go here but for some reason this keeps popping up to rate. I've dismiss this place and also said I went somewhere else but I can't get rid of it so I'm reviewing and hopes that it goes away.
Atmosphere: 1
Food: 1
Service: 1
Hot ones burger was really good. Slightly pricey for just a burger and fries, but the quality is admittedly above average.
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