Don’t order from here. It was my mistake to order from this location after they messed up my order the first time. Now, the second time, they completely forgot to make one of my orders (I essentially paid $20 for a single smoothie). The complaint system does not work - I did not receive any response from them and the phone number in the app goes to voicemail. Back charges are the only way to get their attention.
Service: 1
Watashar Terry
A new employee/ mgr Peaches prepared my smoothie. She was pleasant and very accommodating. The location is looking better already. It’s cleaner and more comfortable. It’s coming along. When you go in ask for her. It’s always a hit never a miss!
Atmosphere: 5
Food: 5
Service: 5
raymond hall
Ordered online 7:58. Got to store. Its closed at 8:10pm drinks on the counter and door locked with no one inside.. store closes at 9pm as listed...
Food: 1
Service: 1
Food Person
Worst smoothie king in the triangle. The actual smoothies are a hit or miss, 9/10 they’re a miss but there are a few staff that really know how to make a smoothie. But that’s not my biggest issue, the issue is when I place an online and literally every single time I get there it hasn’t even been started yet. If you’re looking for great custo service, and smoothie hit up the one in Morrisville. They hit EVERY time!
Atmosphere: 2
Food: 3
Service: 1
Bryce Wenner
Placed an online pickup order this morning for pickup at 7:37. Showed up at 7:40 and the place was locked up. Lights off, doors locked, no one home. Says on the door 6am is when they open. Just took my money and no smoothie.
Timothy Cee
Drove over on my lunch to grab a quick smoothie. I was immediately greeted with an attitude from the girl behind the counter asking me if I had an online order. I hadn’t placed one in advance. She told me she wasn’t taking walk in orders at all. Sat outside for about a minute as she completed the 2 tickets for mobile orders she immediately picked up her cellphone to scroll. The owner should get involved. Your employees are shooing away your business to scroll on their cellphones on your dime. For reference this occurred 1/25/24 at 2:52 pm.
Atmosphere: 1
Food: 1
Service: 1
Logan Martin
Put in an online order and showed up to the store not even being open. It’s 45 mins past when they were supposed to be open and I can’t cancel or get a refund on my order. This location is absolutely garbage.
Atmosphere: 1
Food: 1
Service: 1
Riley
On Dec 7th I did a mobile order for a smoothie and bowl, and then when I got there the guy said they weren't making bowls, he told me to call the store later when the manger was here to refund it, and I asked him to tell the manager (it's not my responsibility), of course, he didn't tell the manager and I called the store later that day and spoke to her, giving her my order number and asking for the refund. A couple days later I hadn't gotten a refund, so I called again asking about it. Again I gave my order number and the manager said she'd follow up when the refund was complete. I called again a few days after that asking again, still no refund.4 days ago I called corporate who also contacted the store to refund it. I get that the kid didn't want to make a smoothie bowl idc about that but it's really not that hard to refund something and it's kinda ridiculous it's take this long.
Atmosphere: 1
Food: 3
Service: 1
Trevar Woods
Ordered online, the staff never made order then cancelled it with DoorDash under the guise of missing ingredients. They also said they didn’t allow substitutions which after making someone wait 30 minutes past their delivery time isn’t a big ask. Won’t be ordering from here again unless it’s in person.
Service: 1
Melissa P.
If Fridays are free upgrade. Why are people being over charged? For example. If a 20 ounce is $6+ and the free upgrade is 32 ounces $8.+ why is it more money if it's a free upgrade? That not free upgrade. It's a scam! Not going back!
Smoothies are always good quality, just not sure why when I order through the app they start making my smoothie when I get there not before… Almost pointless to order on the app if I have to wait for them to make it
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Peanut Power Plus
Jilianna A.
rude customer service!! everytime i come here its always out of something and the store manager i do not like her attitude i came in the other day and act as if me coming in the store annoyed her and i always see her rolling her eyes at the customers. smoothies are great but theres bout a handful of employees including that manager who need some improvement or simply replaced
Khaleel Bremby
I ordered a Greek Yogurt Strawberry Blueberry, and this is more of a cookout milkshake than a smoothie. It’s super thick and poorly blended. Gritty and watery, rather than smooth.
Jay J.
The employees are great. They have positive attitudes and always work diligently and get orders out in a timely manner to perfection. My issue with this specific smoothie king is that it has not had AC since the beginning of the summer. It is not fair to the patron nor the employees. If I worked at this smoothie king I would definitely not go into work. It is a health hazard to have those employees in such terrible conditions. This is America and I expect better as I'm sure others do as well.
Teekay Roberts
Thanks to Raheem and Dimaisha for a pleasant visit! My daughter and I enjoyed our smoothies as well!
Don’t order from here. It was my mistake to order from this location after they messed up my order the first time. Now, the second time, they completely forgot to make one of my orders (I essentially paid $20 for a single smoothie). The complaint system does not work - I did not receive any response from them and the phone number in the app goes to voicemail. Back charges are the only way to get their attention.
Service: 1
A new employee/ mgr Peaches prepared my smoothie. She was pleasant and very accommodating. The location is looking better already. It’s cleaner and more comfortable. It’s coming along. When you go in ask for her. It’s always a hit never a miss!
Atmosphere: 5
Food: 5
Service: 5
Ordered online 7:58. Got to store. Its closed at 8:10pm drinks on the counter and door locked with no one inside.. store closes at 9pm as listed...
Food: 1
Service: 1
Worst smoothie king in the triangle. The actual smoothies are a hit or miss, 9/10 they’re a miss but there are a few staff that really know how to make a smoothie. But that’s not my biggest issue, the issue is when I place an online and literally every single time I get there it hasn’t even been started yet. If you’re looking for great custo service, and smoothie hit up the one in Morrisville. They hit EVERY time!
Atmosphere: 2
Food: 3
Service: 1
Placed an online pickup order this morning for pickup at 7:37. Showed up at 7:40 and the place was locked up. Lights off, doors locked, no one home. Says on the door 6am is when they open. Just took my money and no smoothie.
Drove over on my lunch to grab a quick smoothie. I was immediately greeted with an attitude from the girl behind the counter asking me if I had an online order. I hadn’t placed one in advance. She told me she wasn’t taking walk in orders at all. Sat outside for about a minute as she completed the 2 tickets for mobile orders she immediately picked up her cellphone to scroll. The owner should get involved. Your employees are shooing away your business to scroll on their cellphones on your dime. For reference this occurred 1/25/24 at 2:52 pm.
Atmosphere: 1
Food: 1
Service: 1
Put in an online order and showed up to the store not even being open. It’s 45 mins past when they were supposed to be open and I can’t cancel or get a refund on my order. This location is absolutely garbage.
Atmosphere: 1
Food: 1
Service: 1
On Dec 7th I did a mobile order for a smoothie and bowl, and then when I got there the guy said they weren't making bowls, he told me to call the store later when the manger was here to refund it, and I asked him to tell the manager (it's not my responsibility), of course, he didn't tell the manager and I called the store later that day and spoke to her, giving her my order number and asking for the refund. A couple days later I hadn't gotten a refund, so I called again asking about it. Again I gave my order number and the manager said she'd follow up when the refund was complete. I called again a few days after that asking again, still no refund.4 days ago I called corporate who also contacted the store to refund it. I get that the kid didn't want to make a smoothie bowl idc about that but it's really not that hard to refund something and it's kinda ridiculous it's take this long.
Atmosphere: 1
Food: 3
Service: 1
Ordered online, the staff never made order then cancelled it with DoorDash under the guise of missing ingredients. They also said they didn’t allow substitutions which after making someone wait 30 minutes past their delivery time isn’t a big ask. Won’t be ordering from here again unless it’s in person.
Service: 1
If Fridays are free upgrade. Why are people being over charged? For example. If a 20 ounce is $6+ and the free upgrade is 32 ounces $8.+ why is it more money if it's a free upgrade? That not free upgrade. It's a scam! Not going back!
Restaurantji Recommends
Smoothies are always good quality, just not sure why when I order through the app they start making my smoothie when I get there not before… Almost pointless to order on the app if I have to wait for them to make it
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Peanut Power Plus
rude customer service!! everytime i come here its always out of something and the store manager i do not like her attitude i came in the other day and act as if me coming in the store annoyed her and i always see her rolling her eyes at the customers. smoothies are great but theres bout a handful of employees including that manager who need some improvement or simply replaced
I ordered a Greek Yogurt Strawberry Blueberry, and this is more of a cookout milkshake than a smoothie. It’s super thick and poorly blended. Gritty and watery, rather than smooth.
The employees are great. They have positive attitudes and always work diligently and get orders out in a timely manner to perfection. My issue with this specific smoothie king is that it has not had AC since the beginning of the summer. It is not fair to the patron nor the employees. If I worked at this smoothie king I would definitely not go into work. It is a health hazard to have those employees in such terrible conditions. This is America and I expect better as I'm sure others do as well.
Thanks to Raheem and Dimaisha for a pleasant visit! My daughter and I enjoyed our smoothies as well!