Starbucks

Falls Pointe Shopping Center, 9630 Falls of Neuse Rd, Raleigh
(919) 847-1363

Recent Reviews

Sort by
YuanYuan Wudidide

The mobile order service at this store is very slow. After placing my order, I waited for 15 minutes. There weren’t many in-store orders, yet the preparation process was also quite slow. When pouring hot coffee, the staff spilled some outside the cup and didn’t wipe it off before handing it over.

Atmosphere: 2

Food: 4

Service: 1

Ricky Gioconda

Five star service all around! Great staff!

Atmosphere: 5

Food: 5

Service: 5

Jessica Martz

I wish this store hadn't changed. So tiny now. No trash cans in waiting/standing area. No napkin station. Wait is aways so long and people are just standing, waiting. Today, my drink wasn't right. I ordered it extra hot. I waited while they made it. It came out luke warm

Atmosphere: 2

Food: 2

Service: 2

Jessica Nester

call this something different. the remodel took away the entire cafe as well as public restrooms. this is not a full starbucks.

Christina Trexler

Fast Even though you have to walk inside. No drive thru despite Google saying there is

Angela Gardner

This is absolutely MY FAVORITE Starbucks to go to I love the way they make my Mocha Cookie Crumble Frappe and I love the people who work here. Not only are they sweet and very outgoing, but they also know their regulars that come in everyday and they remember what they order and they just have good customer service all around and I wouldn't go to another Starbucks because this will always be my favorite one and the workers will always be my favorite kind of people that work in customer service! ❤

Atmosphere: 5

Food: 5

Service: 5

Chris Bosken

This Starbucks has no bathroom. Plan accordingly.

Atmosphere: 1

Service: 3

Brittany Alexander

The remodel is nice and the staff are super friendly.

Brian Moscarelli

Got rid of ALL SEATING and a bathroom.
Recent trend of Starbucks remodeling.
Not a fan.

Atmosphere: 1

Service: 4

Jack Radcliffe

5 Stars for Sultan. He was alone in the store and had to handle multiple orders in store and mobile. Did with friendliness and great customer service.

John-Mark Hales

No bathroom and the one in Harris teeter next door is better

Atmosphere: 1

Service: 1

Nicole Wibbens

The nicest staff and always quality

Atmosphere: 5

Food: 5

Service: 5

Don Gerdts

Takeout only location with quick service.

Atmosphere: 3

Food: 4

Service: 5

Will

This Starbucks is small but the service is really fast!

Wheelchair accessibility: It has 2 spots on the side and I believe that there is more I just couldn't tell.

Atmosphere: 5

Food: 5

Service: 5

Christian B

We've been here twice, and both times, customer service has been exceptional. Our drinks have been perfectly done(most of our drinks have special requests or substitutions)
The only negative I see is no restrooms and no tables.
Please keep hiring gentlemen like the ones in this location, definitely an asset to Starbucks.

Atmosphere: 4

Food: 5

Service: 5

Loading...