Always good service here! The lady at the drive thru (Bevin I think her name is?) especially deserves props for always being so friendly, patient, and knowledgeable of the menu.
Atmosphere: 5
Food: 5
Service: 5
my reviews
Everything about this place is awesome!!! Not sure why anyone would give a poor review to this place. I have been coming here regularly for years and they never go below 5 stars in service, product, cleanliness, energy levels, friendliness etc. If a concerned Starbucks executive is reading this review, please give this location a special award!
Atmosphere: 5
Food: 5
Service: 5
Jesenia Rodriguez
I did not like this location at all!!!! Drive thru was horrible! The person taking orders was speaking so low I could not hear her so she only got half my order so I left it like that she didn’t even bother to tell us that they didn’t have strawberries for the pink drink so when I got to the window the cashier didn’t even greet me like they normally do she told me the price and had her hand out already to take my payment didn’t go over my order and was not greeted at all. I will not be coming to this place again. My pink drink had no flavor and I asked for light ice had the whole cup of ice and no strawberries plus rude cashiers
Atmosphere: 1
Food: 1
Service: 1
Eduardo Neri
Same as any other Starbucks
Atmosphere: 3
Food: 3
Service: 4
Jasmine Dreamer
I love the staff here. They’re all so sweet and go out of their way to make sure you are ensured satisfaction. On top of that, the manager is wonderful and she has a great team. Props to this Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Savannah
I got just a regular Lemonade and it was so sour and took a pretty long time to make but I think as sitting outside in a huge storm and it kept me dry and it was pouring really hard so that was good
Atmosphere: 4
Food: 1
Service: 3
Millie Heck
Best starbucks in town!
Atmosphere: 5
Food: 5
Service: 5
Brian Moore
Always good, always fast.
Atmosphere: 4
Food: 5
Service: 5
Sharon Peters
I went through the drive thru at 9441 Strickland Rd Raleigh at a little after noon Saturday 4/19/25. Got a Venti White Mocha (Hot) coffee. When the young man at the window handed it to me, he was careful to do it from the bottom of the cup, I took it the same way and put it in my cup holder. When I was on Strickland Rd, I grabbed the cup from the middle of the cup to take a drink, the top then popped off, and coffee went everywhere. All over me and the inside of my car. I pulled over to the 1st stop I could find, trying not to let the coffee burn me in the meantime. Luckily, I was not burned, but now my clothes and interior of my car were covered with 1/2 a cup of hot coffee. I called that Starbucks to report what happened and the manager says they are aware of the problems with the cups and lids, that it is an ongoing issue. She apologized extensively. I asked why they didn't tell me when I ordered it, she had no answer. I asked why they let that dangerous situation go out their drive thru window, she had no answer. She offered another free coffee, I said why, so I can get dumped on again by this same ongoing cup / lid issue. It will be a long time before I ever go back to a Starbucks again.
DVVS Inc.
If automated detached humanoids is your ideal society, Starbucks may have the best example to date!! And please don't forget your expected AI tip!!
yall really had the audacity to get the size of my drink wrong and then put a HEART next to it.
Dej
This used to be my favorite Starbucks! I’m not sure what has happened to this Starbucks in the last month or so but the staff is incredibly rude. I’ve noticed new faces and it’s not the old crew. Horrible customer service. Messing up orders is somehow the customers fault..? Waited inside for over 25mins for 1 drink.
Bobby Capaso
Manager has the courage and Business acumen to be open during the storm. Providing coffee and food for customers while all other coffee and bagel shops are shut down!
Chandra Farmer
At approximately 359, I rolled up to the Starbucks window with the wind blowing and the weather outside. You could barely hear the attendants taking the order. When I express concern about it, they brushed me off as if it was not a big issue which to me is poor customer service. If I can't hear you, how in the world you gonna be able to take my order? With all the money that Starbucks makes on a daily, surely you can get that machine and might fix so that the customers can hear the attendants at the window to me, it just makes no sense.
Football Fan
Purchase coffee at this location about 2-3 x’s per week until now. Customer service is hit and miss.
** New go-to Starbucks is now in Stonehenge location.**
Always good service here! The lady at the drive thru (Bevin I think her name is?) especially deserves props for always being so friendly, patient, and knowledgeable of the menu.
Atmosphere: 5
Food: 5
Service: 5
Everything about this place is awesome!!! Not sure why anyone would give a poor review to this place. I have been coming here regularly for years and they never go below 5 stars in service, product, cleanliness, energy levels, friendliness etc. If a concerned Starbucks executive is reading this review, please give this location a special award!
Atmosphere: 5
Food: 5
Service: 5
I did not like this location at all!!!! Drive thru was horrible! The person taking orders was speaking so low I could not hear her so she only got half my order so I left it like that she didn’t even bother to tell us that they didn’t have strawberries for the pink drink so when I got to the window the cashier didn’t even greet me like they normally do she told me the price and had her hand out already to take my payment didn’t go over my order and was not greeted at all. I will not be coming to this place again. My pink drink had no flavor and I asked for light ice had the whole cup of ice and no strawberries plus rude cashiers
Atmosphere: 1
Food: 1
Service: 1
Same as any other Starbucks
Atmosphere: 3
Food: 3
Service: 4
I love the staff here. They’re all so sweet and go out of their way to make sure you are ensured satisfaction. On top of that, the manager is wonderful and she has a great team. Props to this Starbucks!
Atmosphere: 5
Food: 5
Service: 5
I got just a regular Lemonade and it was so sour and took a pretty long time to make but I think as sitting outside in a huge storm and it kept me dry and it was pouring really hard so that was good
Atmosphere: 4
Food: 1
Service: 3
Best starbucks in town!
Atmosphere: 5
Food: 5
Service: 5
Always good, always fast.
Atmosphere: 4
Food: 5
Service: 5
I went through the drive thru at 9441 Strickland Rd Raleigh at a little after noon Saturday 4/19/25. Got a Venti White Mocha (Hot) coffee. When the young man at the window handed it to me, he was careful to do it from the bottom of the cup, I took it the same way and put it in my cup holder. When I was on Strickland Rd, I grabbed the cup from the middle of the cup to take a drink, the top then popped off, and coffee went everywhere. All over me and the inside of my car. I pulled over to the 1st stop I could find, trying not to let the coffee burn me in the meantime. Luckily, I was not burned, but now my clothes and interior of my car were covered with 1/2 a cup of hot coffee. I called that Starbucks to report what happened and the manager says they are aware of the problems with the cups and lids, that it is an ongoing issue. She apologized extensively. I asked why they didn't tell me when I ordered it, she had no answer. I asked why they let that dangerous situation go out their drive thru window, she had no answer. She offered another free coffee, I said why, so I can get dumped on again by this same ongoing cup / lid issue. It will be a long time before I ever go back to a Starbucks again.
If automated detached humanoids is your ideal society, Starbucks may have the best example to date!! And please don't forget your expected AI tip!!
Restaurantji Recommends
yall really had the audacity to get the size of my drink wrong and then put a HEART next to it.
This used to be my favorite Starbucks!
I’m not sure what has happened to this Starbucks in the last month or so but the staff is incredibly rude. I’ve noticed new faces and it’s not the old crew. Horrible customer service. Messing up orders is somehow the customers fault..? Waited inside for over 25mins for 1 drink.
Manager has the courage and Business acumen to be open during the storm. Providing coffee and food for customers while all other coffee and bagel shops are shut down!
At approximately 359, I rolled up to the Starbucks window with the wind blowing and the weather outside. You could barely hear the attendants taking the order. When I express concern about it, they brushed me off as if it was not a big issue which to me is poor customer service. If I can't hear you, how in the world you gonna be able to take my order? With all the money that Starbucks makes on a daily, surely you can get that machine and might fix so that the customers can hear the attendants at the window to me, it just makes no sense.
Purchase coffee at this location about 2-3 x’s per week until now. Customer service is hit and miss.
** New go-to Starbucks is now in Stonehenge location.**
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