Starbucks
7854 Alexander Prom Pl, Raleigh
(919) 957-9587
Recent Reviews
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I ordered a Chai latte Grande, a smoked bacon and egg sandwich and a chocolate chip cookie. I had Uber Eats pick up order to find out when delivered all I received was the Chai Latte. Called Starbucks and was told they made a mistake they didn’t complete the order. That is not a resolution and there was no empathy etc. I am out of 15.00 because I have a tip and there was a service fee. Uber only settled for the food. I will never visit or order from this store.
Food: 1
Service: 1
Amazing customer service! I ordered a protein caramel latte, and it was accidentally made hot instead of iced. As soon as I mentioned it, they immediately offered for me to keep the drink and made me a new one—no arguments at all. Everyone was happy, smiling, and genuinely welcoming. The place felt clean and well-kept, which made the experience even better. This is the kind of service that truly stands out and keeps you coming back.
Atmosphere: 5
Food: 3
Service: 5
Fast and friendly service, we wanted to have a very early Christmas day fun drink and we were impressed that it was open.
Atmosphere: 5
Food: 5
Service: 5
Clean, easy to access, and friendly baristas.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service 👍
Atmosphere: 5
Food: 5
Service: 5
Worth the drive out of your way for this one!!! Especially if you want to go where everyone knows your name! Great people work there!
Atmosphere: 5
Food: 5
Service: 5
A decent Starbucks for what it is worth
Atmosphere: 3
Food: 3
Service: 3
Not the most enjoyable location. Cramped, extremely loud music, and baristas who seem to be in their own little clique more than noticing customers.
Seriously LOUD music both inside and out. Hearing it through earplugs at this moment.
Atmosphere: 2
Food: 4
Service: 3
Nikol is the best! She is always so welcoming with the brightest smile and wonderful demeanor! Nikol your service is outstanding! Boss give her a raise!
Atmosphere: 5
Food: 5
Service: 5
Carrson was awesome! The service was great. Both workers worked to make a special drink for me which was perfect. Probably the best starbucks experience I have ever had. Would definitely recommend to a friend.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service
Atmosphere: 5
Food: 5
Service: 5
I would go back to this location when visiting again!
The baristas are super friendly! Carson and Yana were super fast and made my day so much better!
It took 15 minutes to get my pastry and it wasn’t even busy, Samantha was the only one doing any work, the other 3 baristas were just wandering about and chatting
Katelyn was amazing like always , Forever my go to starbucks ! Keep up the great Service
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