Starbucks
8651 Brier Creek Pkwy, Raleigh
(919) 765-0005
Recent Reviews
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The young lady working the morning of Sat, Dec 13 was extremely overwhelmed, rude, and dismissive. When I first ordered, she asked me if I could choose something that was a little easier for her to make. She really needs to work on her customer service skills having to actually work with customers!
Atmosphere: 3
Food: 4
Service: 1
Never again at this Starbucks . Very Dirty sticky floors . Unclean tables . And Service sucks ! 2 employees working one was busy making customers drinks , the other one just stood there talking to the employee making drinks , she could see me waiting to order , after what seemed like a good 10-12 mins she took my order of mocha Frappuccino & potato cheddar chive bake . Frappuccino looked a bit too dark & tasted bitter & the potato cheddar bake wasnt warmed enough, I took a couple bites, it was cold & potatoes mushy . I took it to them , I was shocked when she put the food that I had taken a few bites off , back in oven . Isn’t that a health hazard ??!!! I assumed she would take a fresh batch & correctly heat in the oven ! And Not put my half eaten stuff in there !!!!
Never again .
Atmosphere: 1
Food: 1
Service: 1
I just went into target to grab Starbucks and the gentleman told me that they were closed until tomorrow. It’s 1 PM 🤦♀️
The hours on the website says they’re open unti 7 PM
Service: 1
This has always been a great operation - entirely due to the staff. Special shout out to Nadia for her friendliness and efficiency.
Atmosphere: 5
Food: 5
Service: 5
They took way too long on my coffee order and had a bad attitude. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
This five star review is more Zahnae, She’s always friendly and is very consistent. I have ordered my cold brew at other locations or even by other people at this location and it’s always on point; she is a true barista!!?
Service: 5
Ms.Julie was by herself today and we came in for our drinks at last minute. She kindly took our orders and made it to orders with the biggest smile on her face. Usually, we hate to order at last minute, because staff are exhausted and people are ready to clock out. But, Ms.Julie told us to order she’s more than happy to serve us. We love her kindness, positivity and energy so much. She definitely turn our frown upside down. Thank you Julie ? .
Atmosphere: 5
Food: 5
Service: 5
Stay away from this Starbucks if you don’t want to get yelled at by the barista. I had just gotten my coffee when I heard the barista, Cindy, yelling at a customer. This was unacceptable behavior, and it caused such a big scene. All the other customers and I were all in shock at how rude Cindy was, and something should be done immediately.
As I know this location can get busy, I ordered my drink 15 minutes before I expected to be there through the app. Plus, it was a weekday afternoon so not a super busy time for them. Plenty of time, right? Nope. It took a total of 35 minutes from the time I ordered to the time I received my order - one hot tea. That’s it. And this is not the first time this has happened to me this location. I will be changing my preferred store to another location.
Atmosphere: 5
Food: 5
Service: 5
I didn’t even want to give 1 Star!This is THE WORST STARBUCKS!Staff are short, rude and with a nasty “I could care less attitude” AND SLOW!! When they first opened a few years ago, it was decent… not now… especially with Target’s all around new mgmt and staff… the majority of them need extensive training in Customer Service of HOW NOT TO BE LIKE WALLMART. No class. ??
Restaurantji Recommends
So slow!!! Wasn’t busy and still took +20 min to get a drink.
Atmosphere: 3
Food: 1
Service: 1
Had an amazing latte and per usual, it was
Atmosphere: 5
Food: 5
Service: 4
THE worst Starbucks location I’ve ever been to. I work in the neighborhood and I’ve tried multiple times but, I’ve NEVER received an accurate order at this location. It’s as if they have no concept of the basic, standard Starbucks recipes. If you’re getting a plain coffee, they MAY get that right. Save your money. Visit the Starbucks located in the bookstore. I won’t be back to this location. I’m done.
Service: 1
Every time that I visit this location, they’re either out of stock on most of the items listed on the menu or closed yet have two associates there working. Location is definitely in need of new management.
Atmosphere: 1
Food: 1
Service: 1
I love this location.
Atmosphere: 5
Food: 5
Service: 5
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