They accepted an uber order and then decided to close early when my driver attempted to pick it up
Michael Lontakos
The service was exceptional.
Clay Ward
My coffee shouldn’t spell every where in my car and desk when I get to work due to them over felling it.
Beer Nerd
I just paid seven something dollars plus $2 tip for a 4-in tall matcha latte with lavender foam. I figured of all stores this one would get the order right. Don't have time to go in and argue I'm already late. I ordered a grande. Also when did tipping before receiving what you paid for become standard. I should receive my food and then pay and then tip
Steph Thompson
This morning I was subjected to the most unprofessional experience I have had at this location- after sitting in the drive through line for 15 minutes (not complaining as it gave me time to reload my balance and check for specials) I started my usual order by asking for 4 waters (as it is most considerate to the baristas to get started on before my actual order) before i could order the next part of my order 'Sharnae' proceeded to go on a long ramble telling me to next time come into the store if i was ordering water or mobile order to save the baristas time (mind you this ramlbe was an entire minute long so were you truly saving time) awkward and completely rude and off putting she then proceeded to realise i was peehaps actually ordering more than warer and asked if there was any thing else- i told her frankly how rude she was and reminded her you cannot infact order water via mobile order and that while i had a large order to give o was no longer interested and informed her this was appaling as a former starbucks employee that they are treating customers this way when regardless of my order i still sat in this line to patiently place my order- this location always has rude and condescending partners but tjis interaction was particularly brazen and outrageous - if drive times are already so terrible maybe learn to partner play and distribute team work better than put the onus back on the customer and at the very least know the company policies and procedures before making such a poor judgement and mouthing off for the sake of you "team" . This interaction is why i choose other nearby locationsbwhere you can expect the third place and welcoming atmosphere starbucks is known for avoid this location if yoy want a hospitable experience as they will be sure to let you know how much of a burden you are as a customer regardlessof your patronage.
Atmosphere: 1
Food: 1
Service: 1
Dave LoSapio
Nice location, really large space for a Starbucks theses days. Food prep, taste was great but a little slow Probly due to being so busy. Will return.
Atmosphere: 5
Food: 5
Service: 4
Cindy Matheson
Thank you all so very much for excellent customer service every day!! Thank you Adan, McKenzie, Kierra, Avery, Sage, Justice for always making my morning such a delightful experience. I appreciate all of you!!! 🌻
Thursday December 12, 2024
I just want to update my wonderful experience coming to get my coffee a few days a week that I am in this area. I so look forward to seeing this morning team. It’s like walking in to a big warm hug and welcoming. It makes my day to see you all and the great customer service is the positive, kind, smiling faces behind the counter, and the extra bonus of a “good morning Cindy” Just a treat that adds to anyone’s daily adventure. I come for some excellent coffee, but the blessing are all the fantastic team members!!! You exceed excellent customer service and I appreciate you. Laura, Yara, Sophia, Avery, Nick, Adan, Gabriella, Kierra, Dimien, Mackenzie, Bailey, Grayson, Tia, Dani, Yoryanni, Sage, Justice and Kent.
Thank you for blessing my day every time. 🌻🙌🌻
Atmosphere: 5
Service: 5
Steve Somerhalder
The staff was absolutely amazing, and my drink was made to perfection! Highly recommend this place! Thank you, coffee heroes!
Atmosphere: 5
Food: 5
Service: 5
kevin w
Good environment, friendly staff. Good coffee
Atmosphere: 5
Food: 5
Service: 5
Jordan Craycraft
This is my go to place Monday through Friday!!! My drink is always made perfectly and everyone Has a happy, positive attitude and is super sweet❤️ But Cody is my absolute favorite!! since I come every morning at 5 AM on the dot before work… when I pull up to the drive-through speaker and he greets me, I just tell him my name and he already knows exactly how to make my drink with all of the modifications and everything! he is the MAIN reason I continue to come to this location!!
Parking: Large parking lot
Kid-friendliness: My younger child likes the caramel ribbon crunch.. And since most people really don’t want their kids to have coffee you can ask for it to be cream based!!
They accepted an uber order and then decided to close early when my driver attempted to pick it up
The service was exceptional.
My coffee shouldn’t spell every where in my car and desk when I get to work due to them over felling it.
I just paid seven something dollars plus $2 tip for a 4-in tall matcha latte with lavender foam. I figured of all stores this one would get the order right. Don't have time to go in and argue I'm already late. I ordered a grande.
Also when did tipping before receiving what you paid for become standard. I should receive my food and then pay and then tip
This morning I was subjected to the most unprofessional experience I have had at this location- after sitting in the drive through line for 15 minutes (not complaining as it gave me time to reload my balance and check for specials) I started my usual order by asking for 4 waters (as it is most considerate to the baristas to get started on before my actual order) before i could order the next part of my order 'Sharnae' proceeded to go on a long ramble telling me to next time come into the store if i was ordering water or mobile order to save the baristas time (mind you this ramlbe was an entire minute long so were you truly saving time) awkward and completely rude and off putting she then proceeded to realise i was peehaps actually ordering more than warer and asked if there was any thing else- i told her frankly how rude she was and reminded her you cannot infact order water via mobile order and that while i had a large order to give o was no longer interested and informed her this was appaling as a former starbucks employee that they are treating customers this way when regardless of my order i still sat in this line to patiently place my order- this location always has rude and condescending partners but tjis interaction was particularly brazen and outrageous - if drive times are already so terrible maybe learn to partner play and distribute team work better than put the onus back on the customer and at the very least know the company policies and procedures before making such a poor judgement and mouthing off for the sake of you "team" . This interaction is why i choose other nearby locationsbwhere you can expect the third place and welcoming atmosphere starbucks is known for avoid this location if yoy want a hospitable experience as they will be sure to let you know how much of a burden you are as a customer regardlessof your patronage.
Atmosphere: 1
Food: 1
Service: 1
Nice location, really large space for a Starbucks theses days. Food prep, taste was great but a little slow Probly due to being so busy. Will return.
Atmosphere: 5
Food: 5
Service: 4
Thank you all so very much for excellent customer service every day!!
Thank you Adan, McKenzie, Kierra, Avery, Sage, Justice for always making my morning such a delightful experience.
I appreciate all of you!!!
🌻
Thursday December 12, 2024
I just want to update my wonderful experience coming to get my coffee a few days a week that I am in this area.
I so look forward to seeing this morning team.
It’s like walking in to a big warm hug and welcoming.
It makes my day to see you all and the great customer service is the positive, kind, smiling faces behind the counter, and the extra bonus of a “good morning Cindy”
Just a treat that adds to anyone’s daily adventure.
I come for some excellent coffee, but the blessing are all the fantastic team members!!! You exceed excellent customer service and I appreciate you.
Laura, Yara, Sophia, Avery, Nick, Adan, Gabriella, Kierra, Dimien, Mackenzie, Bailey, Grayson, Tia, Dani, Yoryanni, Sage, Justice and Kent.
Thank you for blessing my day every time.
🌻🙌🌻
Atmosphere: 5
Service: 5
The staff was absolutely amazing, and my drink was made to perfection! Highly recommend this place! Thank you, coffee heroes!
Atmosphere: 5
Food: 5
Service: 5
Good environment, friendly staff. Good coffee
Atmosphere: 5
Food: 5
Service: 5
This is my go to place Monday through Friday!!! My drink is always made perfectly and everyone Has a happy, positive attitude and is super sweet❤️
But Cody is my absolute favorite!! since I come every morning at 5 AM on the dot before work… when I pull up to the drive-through speaker and he greets me, I just tell him my name and he already knows exactly how to make my drink with all of the modifications and everything! he is the MAIN reason I continue to come to this location!!
Parking: Large parking lot
Kid-friendliness: My younger child likes the caramel ribbon crunch.. And since most people really don’t want their kids to have coffee you can ask for it to be cream based!!
Wheelchair accessibility: No stairs!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
That tea was just what I needed for my cold . I feel much better.
Food: 5
Service: 5
Very kind and upbeat in the morning. It made my day, thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Cheddar & Egg White Sandwich
Love mobile order and drive through!
Service: 5
Horrific service and even more horrific attitudes by staff!!!!
Atmosphere: 1
Food: 1
Service: 1
Need the Java!
Atmosphere: 5
Food: 5
Service: 5
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