I had a disappointing experience at this Starbucks today. The employee who attended me was not cordial and displayed a rude attitude from the start, without even greeting me or saying "good morning." She bluntly stated they didn't have bags for my purchase and proceeded to charge me without showing the slightest bit of friendliness. At the end, she didn't even bother to say "have a nice day," which should be a basic courtesy, especially during the holiday season. This type of service falls far below the standards one expects from this brand.
Atmosphere: 1
Food: 3
Service: 1
Whitney White
I don’t know why I bother giving this place a shot when time after time they prove that they cannot keep up with demand. I always do a mobile order to save time and consistently they ignore mobile orders. This is the third time since this fall that I’ve been running errands in this area and have had to wait at least 10 minutes past the estimated time from the app for a single drink. And then they don’t bother to even get the order correct.
Atmosphere: 3
Service: 1
Alex Baker
Tried the new macadamia nut cold brew. It was tasty. HATE that Starbucks employees inside Ingles aren't allowed tips (grumbles in several languages of food service).
Atmosphere: 3
Food: 4
Service: 4
Nicole Liu
I visited this location today and was very disappointed with the level of customer service provided by the staff. Despite being in need of assistance, I found that the service staff were unhelpful and seemed unwilling to assist customers. Customers may not be familiar with the company's policy ,just hope the employees can give a correct and reasonalbe explanation, but their answer is we just make what you ordered and don't know anything else...This lack of willingness to help left a negative impression on my overall experience at Starbucks. I believe that customer satisfaction should be a top priority for any establishment, anyway, lesson learned.
Atmosphere: 1
Food: 3
Service: 1
Maria McIver
The older lady that opening this Starbuck (black lady) is very RUDE and so unfriendly. She takes FOREVER to fix a drink and she seems pretty unhappy with her job that I didn't even tell her to apply for. The other 2 young men that I have seen there are pretty nice but all in all its the SLOWLY Starbucks I have ever been to. You can place an order online and 20 mins later when you get there it still not ready. This morning she kept stated its going to be 10 mins before I get do any shots as if she wanted people to leave, because nobody new was coming in.... but 15 mins later after waiting....she states IDK how long before the machine is ready. WORST STARBUCK AWARD SHOULD GO TO HER......HANDS DOWN.
Atmosphere: 5
Food: 5
Service: 1
Nancy Cattelona
Earlier today I had an errand to do at Harris Teeter at Strickland and Leesville Roads. The woman who took my order told me the coffee options. The coffee was in kind of a thermos. Unfortunately, the coffee was barely warm. By the time I paid for the coffee, a slice of pumpkin bread and returned to my car the coffee was cold and tasted like it had been sitting for a long time. Certainly did not get my money's worth - $7. The woman who waited on me definitely needs more training.
Atmosphere: 3
Food: 1
Service: 2
Lurian
The manager of that cafe is very rude. She went there to get my coffee because it is close to my work, but every time I pass she is always rude and answers you in a very bad way.?
Atmosphere: 5
Food: 5
Service: 1
Megan Wheat
This is for the Starbucks not for Harris Teeter. The lady in the morning with the green bandana around her face is rude. I only come in a couple times throughout the week but every single time I go in there she’s disrespectful. If she’s not a morning person she needs to find a better job.
Troy Ackerman
Still waiting after I ordered through App. I ordered 30 minutes ago. Unacceptable. I’m now late.
Ackerman Auto Glass (Ackerman Auto Glass)
Still waiting after I ordered through App. I ordered 30 minutes ago. Unacceptable. I’m now late.
Great staff and beautiful location inside Harris Teeter
Angelica Lucas
I ordered one simple item, the manager left her post with two new employees standing there not knowing what to do. Then the Manager had a very ugly attitude when she returned. As a frequent starbucks costumer, I was very disappointed with the costumer service I received.
Aquila Eaddy
They don't even deserve one star! The employees are absolutely rude and will ignore you at the pick up counter. I finally had to pull the guy from the register to help with a pick up Uber eats order. The other two that were right there working by the pick up counter ignored me for 10 minutes acted like I wasn't even standing there. The order was ready just had to be bagged up. They could care less. Get better employees I will not return to this location.
Kelly Bunster
Barista yelled at me “we’re closed” during normal business hours. Try to give her the benefit of the doubt but she’s ALWAYS rude when I come here. Last time here!
Naveen Kumar Kotta
Great staff and beautiful location inside Harris Teeter
I had a disappointing experience at this Starbucks today. The employee who attended me was not cordial and displayed a rude attitude from the start, without even greeting me or saying "good morning." She bluntly stated they didn't have bags for my purchase and proceeded to charge me without showing the slightest bit of friendliness. At the end, she didn't even bother to say "have a nice day," which should be a basic courtesy, especially during the holiday season. This type of service falls far below the standards one expects from this brand.
Atmosphere: 1
Food: 3
Service: 1
I don’t know why I bother giving this place a shot when time after time they prove that they cannot keep up with demand. I always do a mobile order to save time and consistently they ignore mobile orders. This is the third time since this fall that I’ve been running errands in this area and have had to wait at least 10 minutes past the estimated time from the app for a single drink. And then they don’t bother to even get the order correct.
Atmosphere: 3
Service: 1
Tried the new macadamia nut cold brew. It was tasty. HATE that Starbucks employees inside Ingles aren't allowed tips (grumbles in several languages of food service).
Atmosphere: 3
Food: 4
Service: 4
I visited this location today and was very disappointed with the level of customer service provided by the staff. Despite being in need of assistance, I found that the service staff were unhelpful and seemed unwilling to assist customers. Customers may not be familiar with the company's policy ,just hope the employees can give a correct and reasonalbe explanation, but their answer is we just make what you ordered and don't know anything else...This lack of willingness to help left a negative impression on my overall experience at Starbucks. I believe that customer satisfaction should be a top priority for any establishment, anyway, lesson learned.
Atmosphere: 1
Food: 3
Service: 1
The older lady that opening this Starbuck (black lady) is very RUDE and so unfriendly. She takes FOREVER to fix a drink and she seems pretty unhappy with her job that I didn't even tell her to apply for. The other 2 young men that I have seen there are pretty nice but all in all its the SLOWLY Starbucks I have ever been to. You can place an order online and 20 mins later when you get there it still not ready. This morning she kept stated its going to be 10 mins before I get do any shots as if she wanted people to leave, because nobody new was coming in.... but 15 mins later after waiting....she states IDK how long before the machine is ready. WORST STARBUCK AWARD SHOULD GO TO HER......HANDS DOWN.
Atmosphere: 5
Food: 5
Service: 1
Earlier today I had an errand to do at Harris Teeter at Strickland and Leesville Roads. The woman who took my order told me the coffee options. The coffee was in kind of a thermos. Unfortunately, the coffee was barely warm. By the time I paid for the coffee, a slice of pumpkin bread and returned to my car the coffee was cold and tasted like it had been sitting for a long time. Certainly did not get my money's worth - $7. The woman who waited on me definitely needs more training.
Atmosphere: 3
Food: 1
Service: 2
The manager of that cafe is very rude. She went there to get my coffee because it is close to my work, but every time I pass she is always rude and answers you in a very bad way.?
Atmosphere: 5
Food: 5
Service: 1
This is for the Starbucks not for Harris Teeter. The lady in the morning with the green bandana around her face is rude. I only come in a couple times throughout the week but every single time I go in there she’s disrespectful. If she’s not a morning person she needs to find a better job.
Still waiting after I ordered through App. I ordered 30 minutes ago. Unacceptable. I’m now late.
Still waiting after I ordered through App. I ordered 30 minutes ago. Unacceptable. I’m now late.
Restaurantji Recommends
Great staff and beautiful location inside Harris Teeter
I ordered one simple item, the manager left her post with two new employees standing there not knowing what to do. Then the Manager had a very ugly attitude when she returned. As a frequent starbucks costumer, I was very disappointed with the costumer service I received.
They don't even deserve one star! The employees are absolutely rude and will ignore you at the pick up counter. I finally had to pull the guy from the register to help with a pick up Uber eats order. The other two that were right there working by the pick up counter ignored me for 10 minutes acted like I wasn't even standing there. The order was ready just had to be bagged up. They could care less. Get better employees I will not return to this location.
Barista yelled at me “we’re closed” during normal business hours. Try to give her the benefit of the doubt but she’s ALWAYS rude when I come here. Last time here!
Great staff and beautiful location inside Harris Teeter
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